Trang An Mountain View Homestay

Horrible ! Flee these people are crazy We had booked 3 double rooms on arrival we found ourselves in a dormitory at the same price as 3 rooms. We stayed one night because all the hotels were full. They threatened us not to give us a room if we didn't fulfill our reservation. At the reception other foreigners were in the same situation A SCAM!! Run away, they are thieves and dishonest

We made a 15-day trip to the 4 corners of Vietnam. Everything went wonderfully except in this Guesthouse. When you arrive, we sit you down and explain to you that they are full, that there is a reservation problem. They can help you out but you must first cancel your reservation if you want a room. What we did because we didn't have the courage to go looking for something else after an 8-hour bus ride. This allows them to avoid the platform’s commission. The Germans arriving behind us were treated to the same scenario. Obviously this room has nothing to do with the reservation. The charming side of the photos turns into a very basic but clean room with shared bathroom. In order to secure the customer, we take your passport. We had to raise our voices to get it returned. The next day, having found something three times cheaper and three times better, I explained to them that we were leaving because it did not correspond to what we had booked. There the tone rose, they wanted us to pay in full for the 3 nights. We ended up paying for one night plus 500,000 dong for early departure. We paid because the woman had stolen the keys to my scooter. The icing on the cake, which is always offered in hotels in Vietnam, they charged us for the bottles of water consumed in the room. In short, avoid if you don't want to have a pleasant vacation.