Royal Riverside Hoi An Hotel & Spa Reviews
Royal Riverside Hoi An Hotel & Spa
40 Nguyen Du, Cam Pho, Hoi An, Quang Nam Province, VietnamView Hotel Details
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Royal Riverside Hoi An Hotel & Spa Guest Reviews
4.6/5
Great
57 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(57)
Positive reviews(44)
Reviews with photos/video(7)
Negative reviews(1)
Guest User
Deluxe Double or Twin Room with City View
Stayed in janv. 2023
Couples
1 review
Great
Posted on 7 janv. 2023
About 10 minutes on foot from the night market
The street was nice because it was quiet
The blankets and pillows are clean, the breakfast is clean, and it's not too busy. This is a hotel I want to visit again. I stayed for 3 nights.
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Guest User
Deluxe Double or Twin Room with City View
Stayed in juin 2022
Couples
5 review
Outstanding
Posted on 30 juin 2022
Very good hotel, nice room, clean, big bathroom.
ok swimming pool There is a bicycle to borrow to see the old town of Hoi An, very cute.
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Guest User
Deluxe Double or Twin Room with City View
Stayed in sept. 2022
Solo travelers
2 review
Posted on 4 oct. 2022
There are no guests and there is no service for a hotel.
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Guest User
Waterfront Deluxe Room
Stayed in avr. 2022
Couples
9 review
Amazing
Posted on 7 avr. 2022
Unfortunately we couldn't stay in this hotel, something broke in the water and they sent us to another one of them worse, but a superior room.
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Anonymous User
Deluxe Room with River View
Stayed in mai 2022
Friends
6 review
Posted on 3 mai 2022
Room WIFI is too poor
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Pudji a
Stayed in juin 2024
Family
Outstanding
Posted on 17 juin 2024
Happy holiday to stay in Royal Hotel, good taste for all the food, polite for Miss Chau Uyen. The room was very nice with river view. It was just 10mins to Hoi An old town. I will comeback and recommend to my friend. Thank you for everything!!!!!
Response from Property: Dear Pudji, Warmest greeting from Royal Riverside Hoi An. Thank you for taking the time to share super experiences and positive feedback with us. We are so happy to hear that you enjoyed our overall services. Special our staff was friendly and helpful and made your stay more memories and feel at home. It's wonderful to hear you had a good impression them and our staff contributed to your satisfied. Your wonderful review truly means a lot to us, it is the reward for the hard work of our staff. We hope to welcome back you in the future. Thank you so much for choosing our hotel for your vacation in Hoi An. Best regards, Van Nguyen, General Manager
Resort68150549817
Stayed in mars 2024
Couples
Outstanding
Posted on 1 mars 2024
In the quiet surroundings of Hoi An in Vietnam there is a wonderful hotel, the Royal Riverside Hotel, which I highly recommend. We got a corner room with seaview and beautiful interior decoration. Delicious breakfast with lots of different fruits and a perfect omelette, always served by a smiling ”chef”. Free bikes and a swimmingpool. Fantastic, wonderful staff made our stay memorable. Imagine when we left, the staff rushed out to wave us goodbye…. Where else in the world would that happen ? A special thanks to Chau and Uyen ! Maggie.
Emma H
Stayed in fév. 2024
Family
Outstanding
Posted on 26 fév. 2024
We stayed 4 nights at Royal Riverside Hotel. It has a great location, close to the Old Town of Hoi An, we walked to most places from the hotel. The breakfast buffet had good range of food and drink options. Always fresh and tasty. The rooms were very clean and tidy. The beds are SO comfortable! The pool was clean and very refreshing after a day of sight seeing. Most importantly, the staff were wonderful! All staff were so friendly, accommodating and helpful. Special thank you to Chau and Phuong for making our stay so enjoyable! We will be recommending this hotel to others who travel to Hoi An.
Mike A
Stayed in fév. 2024
Family
Very Good
Posted on 13 fév. 2024
Enjoyable visit. Friendly service, good food and small but cozy pool. The hotel is conveniently located near the old center and it's about 15 minutes walk. The only thing I would change is that I 'd prefer smaller pillows. Thank you for Chau, the friendly lady from reception, for helping me to fix my phone.
Beatrice B
Stayed in janv. 2024
Solo travelers
Outstanding
Posted on 21 janv. 2024
Stayed for 2 night. The experiences i had in this hotel were great. The staff are friendly and accomodating. The people in receptionist was great, esp. Miss Ha & also Miss Hien. Room was perfect, it had a great bathtub. The thing that can be improved is just if there's more place to put shampoo etc in the shower area. Breakfast was ok, it had little bit of everything. I was waited on hand and foot by the staff, kinda not used to it but i guess they meant well. Location was okay, need about 16minutes walk to old town.
Response from Property: Dear Mr/Mrs Beatrice, Warmest greeting from Royal Riverside Hoi An Hotel ! Thank you so much for your wonderful review from the bottom of our heart. We would like to take a moment to express our sincere gratitude for your choosing us and we are so happy to know that you had enjoyed all overall our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us. It is customers like you who inspire us to strive for excellence and deliver the best possible experience Thank you for your stay and we look forward to serving you again in the future Best regards, Management Van Nguyen
Guest User
Stayed in juill. 2024
Other
0 review
Outstanding
Posted on 12 juill. 2024
Stayed 2 nights in picture perfect Hoi An during our Vietnam holiday. The Royal Riverside Hotel was just perfect. Excellent location, close enough for walking to night lights and lanterns. Lovely spacious rooms, spotlessly clean. Pool was to die for. Breakfasts and drinks were great. Super friendly staff - especially Suong really made us feel at home. We loved Hoi An.
Guest User
Stayed in juill. 2024
Family
0 review
Outstanding
Posted on 12 juill. 2024
Great hotel and customer service. Rooms were clean and with well working Air-conditioning. Ha and Uyen were friendly and treated guests like family. Buffet breakfast had a range of different options and the fresh juice always started the day right.
Guest User
Stayed in juill. 2024
Other
0 review
Outstanding
Posted on 12 juill. 2024
I spent two nights in this hotel. It was really good. The room was clean, the staff was kind and breakfast was plenty of delicious food. The swimming pool Is very comfortable. Also the spa service was great. The position Is good. Thank you Chuan Uyen for the staying
Aayush K
Stayed in juill. 2024
Family
Outstanding
Posted on 8 juill. 2024
The best in class property, staff who is handling the hotel. One of the best in class infrastructure and the way they have been so polite, helpful, and patient- think they definitely have been awesome. Special mention to Suong and Than. Thnx
Response from Property: Dear Aayush, Thank you so much for choosing Royal Riverside for your Hội An trip. It's wonderful to hear that you had a super experience with us. We are delighted to read your lovey reviews and warm to know that our staff who are very kind, helpful and make you feel at home. We always serve valued guests with heart towards the satisfaction of our guests. We understand that you have many options available to you, and we are honored that you have placed your trust in us. It is customers like you who inspire us to strive for excellence and deliver the best possible experience. Thank you for your stay, and we look forward to serving you again. Best regards, Van Nguyen, General Manager
Ana I
Stayed in juill. 2024
Friends
Outstanding
Posted on 7 juill. 2024
Than,Uyen and other member were attentive and friendly staff. Hotel only 15 minutes to the town very easy to walk. We are un room 408 It was a Big room with nice river view and got upgrade from hotel. Breakfast with many kind of food, local food so delicious
Response from Property: Dear Ms Ana, With all gratitude, we send you the most sincere thanks for using our services and your positive feedback. We thank all your stay, trust in us. You are the reason why we do what we do. We know you have many options and sincerely thank you for choosing us. We look forward to welcoming you back in the future! Best regards, Van Nguyen, General Manager