Hoi An Ancient House Resort & Spa

Hoi An Ancient House Resort & Spa Reviews

Hoi An Ancient House Resort & Spa

377 Cửa Đại, Cam Chau, Hoi An, Quang Nam Province, VietnamView Hotel Details
Hoi An Ancient House Resort & Spa
Hoi An Ancient House Resort & SpaHoi An Ancient House Resort & SpaHoi An Ancient House Resort & Spa
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Hoi An Ancient House Resort & Spa Guest Reviews

4.6/5
Great
66 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(66)
Positive reviews(46)
Reviews with photos/video(9)
Macca0303
Superior double Room Non smoking
Stayed in Jul 2023
Couples
21 review
5.0/5
Outstanding
Posted on Aug 1, 2023
We have stayed here quite a few times over the years. fantastic hotel with a rustic charm. the staff are friendly and super helpful. fabulous stay. highly recommend 10/10 😃😃
Response from Property: Dear Macca0303,Thank you for taking the time to share such a fantastic review following your recent stay with us at Ancient House Resort & Spa.The hotel was designed with our guests in mind by creating spaces that are cozy and comfortable as well as giving a relaxing atmosphere. I am happy that everything was to your satisfaction.Thank you for highlighting our friendly and helpful staff. Your kind comments have indeed been passed on and our team are very pleased to be noted that all their end efforts are recognized.I do hope we will have the opportunity to welcome you back soon.Kind regards,Nguyen Sy BinhGeneral Manager
Guest User
SUPERIOR ROOM
Stayed in Mar 2024
Couples
7 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Amazing location , staff and service highly recommended!!
Guest User
SUPERIOR ROOM
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room was clean and the pool was nice to play in. ㅎ The hotel also introduced a coconut village basket boat tour package, so I went and had fun and had a great time!! The breakfast was also delicious^^
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사비
SUPERIOR FAMILY CONNECTING ROOM
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on May 3, 2024
It was a very cost-effective accommodation. It was a connecting room, and it was great for families. The swimming pool is small, but it was okay. Highly recommended..!!
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Guest User
Grand Deluxe Room Non Smoking
Stayed in Jan 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 9, 2024
I am extremely satisfied with the service, staff and facilities here. The room is spacious, opening the door is fragrant, well cared for. Any problem will be resolved n***.
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Guest User
DELUXE GARDEN VIEW ROOM
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Clean and nice
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Antonio G
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 10, 2024
Hoi An Ancient House Resort and Spa is the best place to stay in Hoi An, hands down. The hotel is peaceful and tranquil, and just a 5-minute ride from Old Town. Rooms are made up daily, and the air conditioning is icy cold—so refreshing! Everything was exceptional. The buffet breakfast, restaurant dining, pool, spa, and the friendly, attentive staff all stood out. The staff were super helpful with any requests or recommendations and were happy to assist with booking activities or transport, and always offering a lovely cold towel upon your return. The hotel has a rich and continuing history with an attached ancient family home where they make rice paper and noodles for local restaurants. Participating in the cooking class was an amazing experience—special thanks to Minh for the fun class and delicious results. Thank you to Royal Ancient House—10/10!
Response from Property: Dear Joseph Quine, Thank you so very much for taking the time to give us such very special and personalised feedback following your recent stay with us at Ancient House Resort & Spa. I am most delighted to her that the attentive and special treatment you have received from members of our team contributed to a phenomenal and perfect guest experience overall. I have made sure to share your comments with the team. We most definitely look forward to welcome you back to Ancient House Resort I hopefully very soon and if there is anything that we can take care of for your return visit, please let me know. We are always at hand to assist our valued guests with anything they may need or require. Once again, thank you so much for your 5-star review of Ancient House, please accept our heartfelt gratitude. Kindest regards Nguyen Sy Binh General Manager
Johnny1311
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jun 7, 2024
Ancient house space beside morden design look so harmonious. One more plus point is green space around resort. That 's so feeling relaxing. Swimming pool was not too big but full conditions and enough sun chair for all. Jacuzzi suitable for kid. Not expecting breakfast too much. There are no many choices. I can say it rather poor. It might out of some type of dishs even I came at 8:15 morning. However, focus on flavor, it not bad. Local fish rolls noodle is highly recommend. Room tidy and comfortable. Aircondition, minibar worked good. We love bathtub with garden view. Need to pay attention cleaning shower area outside, look old and dirty. Television so hard to change channel and signal slow . Dust was be found under telephone and aroud bed. Staffs less experience in communication. They are shy and saving smiles. Hope you get this comment and improvement.
6/14
Response from Property: Dear Johnny, Thank you for taking the time to provide us with feedback in regards to your recent stay with us at Ancient House Resort & Spa. I am overjoyed to hear that your highlight about our design,our lovely green grounds,garden and pool. Thank you very much for your constructive comment about breakfast,cleanliness and communication of our staffs.I will seriously work with related department and improve the feedback you mentioned. We hope one day we may be able to provide you with a truly memorable future experience that our valued guests generally experience. Kind regards, Nguyen Sy Binh Deputy General Manager
Christina C
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 10, 2024
A beautiful resort with a green pool, clean rooms, good beds, amazing food! The staff wash the clothes for you if you want to. Free bikerenral and wifi. Green garden and beautiful flowers. Hôtel transport. You can go to several activities like cooking class, and boat trips and much more! The resection will explain when arriving. They also gave us a welcome drink. The staff is super cute and always smiling. Definitely coming back to this resort, beautiful place!!!
Response from Property: Dear Christina, So lovely to read "Definitely coming back to this resort, beautiful place!!!" Thank you for taking the time to share such a fantastic review following your recent stay with us at Ancient House Resort & Spa. The hotel was designed with our guests in mind by creating spaces that are cozy and comfortable as well as giving a relaxing atmosphere. I am happy that everything was to your satisfaction. Thank you for highlighting our lovely staff .Your kind comments have indeed been passed on! I do hope we will have the opportunity to welcome you back soon. Kind regards, Nguyen Sy Binh General Manager
Venture223632
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 10, 2024
A beautiful resort, with a green garden, beautiful flowers and green amazing pool. Free bike rental and good wifi all over the place. Clean rooms, comfortable bed and a big shower and a beautiful bathtub. AC in the rooms. Amazing breakfast and pool menu. They offer several trips, cookingclasses, spa and hoteltransport. The staff is really friendly and helpful, they are doing everything to make your stay the most comfortable. Really recommend this amazing place and I will definitely be back with my family in the future.
Response from Property: Dear Venture223632 , Thank you for choosing Ancient House Resort & Spa, and for taking the time to write this lovely review. It's fantastic to read that our staff is friendly & helpful,stood out in providing helpful and attentive service. We're proud to have team members who go the extra mile to ensure our guests have a memorable stay. We look forward to welcoming you back and providing you with another exceptional experience. Safe travels, and we can't wait to host you again! Best regards, Nguyen Sy Binh General Manager
Guest User
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 9, 2024
Staying at the Ancient House Resort was fantastic. The rooms were great and the facilities including pool were excellent. The breakfast each day was great too, but what made it special for us was the fantastic staff, the cleaners, maintenance people and reception staff and shuttle driver and everyone else. But a very special mention to Minh who talked to us each day at breakfast to make sure everything was ok. He also did a Rice paper making session that was well prepared and he was so enthusiastic. Also Minh took us on a tour around the rice fields on bikes and looked after us a good three hours. I would highly recommend getting involved in the resort activities and also highly recommend staying here which is easily access to beach and town via hotels free shuttles or walking or using the free bikes. AAAA+
Guest User
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 4, 2024
We’ve been visiting this place every time we’ve been to Hoi An, they always have great service, and the rooms are pretty and clean. They have a free shuttle bus that takes guests to the beach and to the city center near the markets and tailors, and it is also possible to be picked up again.
Joan M
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 28, 2024
We have spent a wonderful two weeks at Ancient House, Hoi An and it will be sad to say goodbye tomorrow to the exceptional Ancient House staff team. We have been looked after so well. Every one of our needs have been attended to with great care by everyone. Our friend and travelling companion Kathy has special diet needs, all of which have been carefully considered and accommodated. Outstanding service, and such beautiful food. I would like to make special mention of staff member Minh who assisted us with local information and accompanied us on a vegetable farm excursion. His level of care and oversight of our stay has been amazing. The cooking class that followed our vegetable garden experience was expertly delivered by the Ancient House Chef Phu, and each breakfast we were well looked after by new restaurant recruit Vy. This is my third stay at Ancient House over the past 15 years and each time I have left knowing it’s a place I will return it. If you are looking for a holiday venue built on traditional Vietnamese family values, a place of peace and quiet, serviced by dedicated and caring staff, then I recommend Ancient House to you. I look forward to returning again: Joan Meredith; Darwin Australia.
X7280AHrichardc
Stayed in Feb 2024
Travel with friends
5.0/5
Outstanding
Posted on Feb 26, 2024
We stayed in this wonderful hotel for four nights on our 25 day trip around South East Asia. Food was excellent. Staff are very friendly and attentive. Enjoyed the pool and it’s facilities. We used the local laundry service next door to hotel which was just great. Minh the hotel manager was excellent and dealt with all queries and requests brilliantly.
Response from Property: Dear Richard C, May I express my thanks for your 5 star review and for taking the time to leave your most appreciated feedback. I am delighted to hear that you enjoyed your stay with us as it was a pleasure to have you staying with us in our beautiful Ancient House Resort. I am overjoyed to hear that you highly appreciated your highlight about our staff,especially Minh. We strive to go above and beyond where no request is too large or detail too small. Where guests are made to feel valued because they genuinely are. We would be honoured to have the pleasure of providing another warm welcome on your return in the hopefully not too distant future Warm regards, Nguyen Sy Binh General Manager
Guest User
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 17, 2024
All staff were courtesy and friendly, room was very clean along with the hotel & surrounding. Tran Cong Minh was outstanding in his role, he ensured we were happy with our stay. Minh always called us by name which I found happy about that with all the people staying at hotel he remembered all their names. He was very respectful & courtesy to all and very helpful with peoples needs