Venetian Hostel

Venetian Hostel Reviews

Venetian Hostel

Room F1, Block F & Room C1, Block C, 14F, Mirador Mansion, 58 Nathan Road, Tsim Sha Tsui, Kowloon (Reception at 13F), Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Venetian Hostel
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Venetian Hostel Guest Reviews

4.2/5
Very Good
572 review
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(572)
Positive reviews(498)
Reviews with photos/video(135)
Easy to get around(93)
Great value for money(61)
Close to metro(59)
Friendly front desk staff(22)
Luggage delivery service(19)
Strange smell in room(18)
Convenient for shopping(18)
Loved the view(12)
Negative reviews(74)
Anonymous User
Superior Quadruple Family Room
Stayed in Aug 2024
Family
12 review
4.5/5
Great
Posted on Aug 28, 2024
Enjoyed our stay. Helpful staff. Clean and tidy room. Recommended for a family of 4 if mostly exploring HK during day time. AC if working good and we always have a good nights sleep. Very convenient to access malls, buses, train and tourist spots.
Response from Property: Dear guest, thank you very much for your favorable comments about our hostel. We are committed to providing cost-effective rooms, so that guests can have a comfortable and convenient place to live in Hong Kong with high consumption level. Our downstairs is the Tsim Sha Tsui MTR station, which is convenient for guests to go anywhere in Hong Kong. Thank you for choosing us and we hope you enjoy your stay with us! --Melisa
Saukhina
Superior Double Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 24, 2024
I recently stayed at this hostel and was very pleased with my choice. Close accessibility to Tsim Sha Tsu-the hostel is located just 1 minute walk from the subway station. This made my traveling very convenient. Friendly staff: The hostel staff was incredibly friendly and helpful. Every staff member was always ready to assist with any requests or recommendations. Cleanliness: the room was clean, cozy and comfortable. Overall, I highly recommend this hostel to anyone looking for a cozy , cheap and convenient place to stay! I definitely will choose this hostel next time😍
Response from Property: Dear guest, thank you very much for your generous review, we are glad you chose our hostel and thank you for being so happy with our hostel. As hostel with a certain scale and a clear structure, we are cultivating a team of young receptionists, serving every guest sincerely, trying to meet the different needs of guests, advocating that guests live at ease and have fun~ We are committed to providing cost-effective rooms, so that guests can have a comfortable and convenient place to live in Hong Kong with high consumption level. Our downstairs is the Tsim Sha Tsui MTR station, which is convenient for guests to go anywhere in Hong Kong~ Thank you again for your good review, and welcome you to come again next time! ^_^--Melisa
Xendryll Apas
Superior Twin Room
Stayed in Jun 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jun 20, 2024
The host is very kind and considerate. He upgraded our room for free. The room has windows and is spacious enough for us. The location is very convenient. We somehow got lost navigating our way to the hotel but all you need to do is go to 13/F (reception) to check in and follow the instructions on the wall near the door to their office.
Response from Property: Your favorable comments on the quality of our services are greatly appreciated! We always uphold the principle of guest-oriented, through professionally trained staff and high-quality service facilities, to create an unforgettable accommodation experience for each guest. We look forward to providing you with even more satisfactory service next time!--IRENE
Guest User
Superior Double Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 27, 2024
The place is very neat and clean. Very accessible to the tourist spots. The staff is very accommodating. Very affordable and I would like to book here again someday
Response from Property: Your favorable comments on the quality of our services are greatly appreciated! We always uphold the principle of guest-oriented, through professionally trained staff and high-quality service facilities, to create an unforgettable accommodation experience for each guest. We look forward to providing you with even more satisfactory service next time!--Melisa
Butnamphet
Superior Quadruple Family Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 26, 2024
Good service David give me good room like this place take care very good I will recommend to my friends
Response from Property: Your favorable comments on the quality of our services are greatly appreciated! We always uphold the principle of guest-oriented, through professionally trained staff and high-quality service facilities, to create an unforgettable accommodation experience for each guest. We look forward to providing you with even more satisfactory service next time!--Melisa
Guest User
Standard Single Room
Stayed in Jul 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The foods here are amazing.and easily for transport.the u so much
Response from Property: Dear guest, thank you very much for your kind comment. Our hostel has always been committed to the principle of "Customer First", offering the best value for money in the most prime location in Hong Kong. We are so happy that you enjoy HK and enjoy staying with us! We welcome guests from all over the world, as well as friends of different ages! Thank you for choosing us and we hope you will come back again! --Melisa
Anonymous User
Superior Double Room
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Jul 2, 2024
Good service but little quite about ac it's really hot need to improve.
Response from Property: Dear Guests, Thank you very much for your kind comments. Our hotel has always been committed to the principle of "Customer First", offering the best value for money in the most prime location in Hong Kong. Thank you for choosing us and we hope you will come back again!--Irene
Aifer
Superior Quadruple Family Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 16, 2024
We highly recommend this hostels for anyone visiting hongkong, the staff was amazing and helpfull. The room clean and spacious and we are comfortable to stay,
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey! And thank you for the nice photos.--Irene
Anonymous User
Superior Quadruple Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
We recommend first timers to choose this place. It has the basic needs and is accessible to everything.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene
Mav
Superior Twin Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The staff are nice and the room is decent and spacious. They let us leave our luggage to be able maximize our time while waiting for our flight. Thank you especially to Pui Sze! You made our trip hassle free.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene
John Michael
Superior Double Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
perfect place to stay. the place is very clean and the staffs are very accommodating, overall ratings is excellent. aside from that this place is near to mtr station and other establishments such as fast food and malls.
Response from Property: Dear guest, thank you very much for your favorable comments about our hostel! We are committed to providing cost-effective rooms, so that guests can have a comfortable and convenient place to live in Hong Kong with high consumption level. Our downstairs is the Tsim Sha Tsui MTR station, which is convenient for guests to go anywhere in Hong Kong! We look forward to seeing you again and wish you a pleasant journey! --Melisa
Guest User
Superior Triple Room
Stayed in Jul 2024
Other
1 review
1.7/5
Posted on Jul 31, 2024
The room is not good ..no towels ready in the room..we went to the office to ask the towels..and they dont follow the right time of check in...we arrived at 3p.m. but the room is not ready yet. They are not approachable..
Response from Property: Dear guest, we apologize for making your stay unsatisfactory! As a hostel, we have the same cost budget as our guests, and we are sorry that there may be a shortage of staff during the peak season. Hong Kong's environmental policy does not allow free distribution of consumables, our hostel closely follows the trend of environmental protection, advocating that guests bring disposable consumables, convenient, hygienic and environmentally friendly! We are cultivating a young team, serving every guest sincerely, trying to meet the different needs of guests, advocating that guests live at ease and have fun! Thank you for your feedback and we hope you come back again next time to witness our improvement! Have a nice trip! --Melisa
Anonymous User
Superior Twin Room
Stayed in Jan 2024
Couples
3 review
1.5/5
Posted on Feb 15, 2024
TERRIBLE EXPERIENCE!!!!!!!! We had a very terrible experience at this hotel. We arrived around 10-11 PM only to find a notice on their office door stating that check-in is only until 7 PM. The notice mentioned a number for remote check-in if arriving after 7 PM. We called the provided phone numbers numerous times, but no one answered. Exhausted from traveling, we ended up waiting outside the office door until 10 AM the next day for them to open. To our disappointment, we weren't the only ones; a group of families faced the same situation. When the office finally opened at 10 AM, the staff was incredibly rude, despite us waiting for almost 12 hours. We didn't even receive an apology, and they couldn't explain why the provided number wasn't answering. Furthermore, the room provided to us was not yet cleaned or ready for check-in guests. The blankets and pillows appeared as if someone had just checked out of the room, and there were fallen hairs scattered everywhere. Additionally, the bathroom was still wet, giving the impression that someone had just used it. When I requested new bedding, a pillowcase, and a blanket from the staff, he simply handed them to me, expecting me to change and clean the room myself. This was an incredibly exhausting experience, especially considering we had waited outside their office for more than 12 hours. LESSON LEARNED: Always check if your hotel’s reception is open 24-hours.
Response from Property: Thank you for your information. Our last check in time is only until 11pm. If you need us to arrange any late check in after 11pm (before 2am), please kindly note that there will be a charge of HKD300 for midnight check in fee. Please kindly notify us at least 12 hours ahead. Once confirmed by message/ email it's needed, we will then arrange extra manpower to accommodate, even if you did not come before 2am or show up the next morning in the end, we will still charge HKD300 as agreed. Thank you for understanding. Our hotel beddings are changed for every guest, all bedding and rooms will be thoroughly cleaned and disinfected, so there may be a little disinfectant smell. There is no need to worry about hygiene problems.--Irene
NannaJahja
Superior Double Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Good Services ,Good Location ,Near MTR ,Bus Stop Reccommand!! 😊😊😊
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene
Traveler lover
Superior Double Room
Stayed in Jan 2024
Travel with friends
8 review
3.2/5
Posted on Jan 19, 2024
The location is so good , it was so difficult to find it at first, but ask someone and they will know
Response from Property: Our main reception is located on the 13th floor, C2. Please press "13" when you take the elevator and it is on your left-hand side when you exit the elevator. Our hotel has always been committed to the principle of "Customer First", offering the best value for money in the most prime location in Hong Kong. Thank you for your interest and we hope you will come back again!--Irene