Empire Prestige Tsim Sha Tsui Reviews
Empire Prestige Tsim Sha Tsui
8 Kimberley Street, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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Empire Prestige Tsim Sha Tsui Guest Reviews
4.5/5
Great
3974 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(3974)
Positive reviews(3734)
Reviews with photos/video(765)
Friendly front desk staff(572)
Easy to get around(310)
Small room size(155)
Convenient for shopping(128)
Close to metro(117)
Excellent afternoon tea(98)
Delicious breakfast(91)
Nice sea view(55)
Negative reviews(240)
Guest User
Prestige Room
Stayed in Dec 2024
Travel with friends
1 review
Outstanding
Posted on Dec 9, 2024
The location is convenient. Walking distance to the subway station. There are a lot of restaurants nearby. The room is clean but small for two people. Thx Brian for the top floor harbour view.
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Anonymous User
Prestige Room
Stayed in Dec 2024
Couples
8 review
Posted on Dec 9, 2024
There's nothing prestigious about hotel Empire Prestige. First of all, Prestige means you are located in the annex building of the hotel Empire, right next to a waste disposal area in a dark and dirty street. The size of the room was ridiculously small for 2 people. I found hair on the windowsill. Each bed was 70 cm wide and less than 180 cm long. You can't put 2 bags, let alone 2 suitcases. You can hang 3 shirts at most. The bathroom was tiny as well. The breakfast is similar to one you can find in a budget motel on the highway: plastic cups and plates, awful artificial juices, industrial bread and porridges. Awful experience.
6/7
Response from Property: Dear guest, We are very sorry for your dissatisfaction. This is not the way we want to operate. Please contact our customer service and we will arrange and work with you to find a solution. "Let guests enjoy a comfortable stay experience" is our purpose. If you encounter any problems during your stay, please feel free to contact our lobby manager. Looking forward to serving you again!
Guest User
Prestige Room
Stayed in Dec 2024
Couples
6 review
Outstanding
Posted on Dec 8, 2024
The hotel was great , room was lovely . Tx for Brian for the late checkout and really nice to us thx him here
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Room
Stayed in Nov 2024
Family
24 review
Outstanding
Posted on Nov 21, 2024
The hotel was just great in Hong Kong .thx for Brian top floor sea view.love it really.will come back for sure
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Room
Stayed in Dec 2024
Other
1 review
Outstanding
Posted on Dec 4, 2024
Maggie Very good service ，room very clean ， location very convenient， good trip，thanks！
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Triple Room
Stayed in Nov 2024
Family
3 review
Outstanding
Posted on Nov 9, 2024
The hotel was just lovely. Family room was great for 3 people. Nice and big. Thx for Brian top floor. Sea view. Will come back for sure
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Room
Stayed in Nov 2024
Other
1 review
Outstanding
Posted on Nov 19, 2024
MAGGIE COCO VERY GOOD SERBICE ANS RM VERY CLEAN VERY LOBE THIS HOTEL SEE YOU NEXT TIME！
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Room
Stayed in Oct 2024
Couples
1 review
Outstanding
Posted on Oct 21, 2024
The room was super big and new. Thx for Brian . Top floor sea view. Love it really. Will come back next time for sure
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Room
Stayed in Oct 2024
Couples
9 review
Outstanding
Posted on Oct 21, 2024
The hotel was just too great. Open at 2018 but still look so cool. Top floor sea view. Love it so much thx for Brian. Find me the ring I forgot to bring in room. Thx
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Linlinmeme
Prestige Triple Room
Stayed in Oct 2024
Family
3 review
Outstanding
Posted on Oct 19, 2024
The hostel was just just like new. Family this time . Room was big and look great . Top floor sea view . Thx for Brian .love the room really.will come back next time.
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Room
Stayed in Oct 2024
Travel with friends
1 review
Outstanding
Posted on Oct 13, 2024
The hokey was just like new. Room was big and nice in Hong Kong. Love it really. Will come back next time. Thx for Brian for the late check out. Help us a really lot.
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Room
Stayed in Oct 2024
Family
3 review
Very Good
Posted on Oct 29, 2024
The room was very small and toilet lacked bidet. Toothbrush and shavers were not provided
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Room
Stayed in Oct 2024
Business travelers
3 review
Outstanding
Posted on Oct 12, 2024
the hotel was so nice and look so cool. thx for Brian grateful help from him. will come back next time when I come to HK.
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Room
Stayed in Oct 2024
Travel with friends
1 review
Outstanding
Posted on Oct 19, 2024
the hotel was just great. free tea at 3-7. their Brian for the high floor room
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.
Guest User
Prestige Triple Room
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 19, 2024
The room is family room. Big and nice. Good to have it with family. Thank so much for mr Liu Brian. Late check out and help me a really lot.
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel is located in the most desired spot in Kowloon, where you could find shops galore, all the conveniences and comforts of Hong Kong. We are pleased to learn of your appreciation and would like to thank you for your kind words, also highlighted the attentive service which had made your stay more enjoyable. Your great support must be the most powerful drive for us. We do hope that we would have the pleasure of welcoming you back in the near future and making your stay a most pleasurable one.