Hong Kong Ocean Park Marriott Hotel

Hong Kong Ocean Park Marriott Hotel Reviews

Hong Kong Ocean Park Marriott Hotel

No.180 Wong Chuk Hang Road, Hong Kong, ChinaView Hotel Details
Hong Kong Ocean Park Marriott Hotel
Hong Kong Ocean Park Marriott HotelHong Kong Ocean Park Marriott HotelHong Kong Ocean Park Marriott Hotel
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Hong Kong Ocean Park Marriott Hotel Guest Reviews

4.6/5
Great
2333 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(2333)
Positive reviews(2257)
Reviews with photos/video(788)
Close to amusement park(495)
Easy to get around(225)
Great swimming pool(207)
Delicious buffet(120)
Perfect for kids(92)
Tasty dinner(48)
Has play area for children(45)
Negative reviews(76)
Jun Family
Deluxe Two Double Room With Oversized Tub
Stayed in ส.ค. 2024
Family
6 review
5.0/5
Outstanding
Posted on 29 ส.ค. 2024
Always friendly the staff Environment perfect Breakfast versatile Kids's lovest birthday place.
Response from Property: It is always a pleasure to receive positive feedback, and this feedback will surely encourage all of our staff. We will continuously strive to provide high-quality services. Thank you again for sharing your experience. Wish you a good day!
Anonymous User
Deluxe King Room
Stayed in ส.ค. 2024
Family
1 review
4.5/5
Great
Posted on 9 ส.ค. 2024
Good service. Kids like very much especially the swimming pool with slide. A good place for holiday!
Response from Property: Thanks for staying with us. We appreciate your feedback!
Anonymous User
Deluxe King Room
Stayed in ก.ค. 2024
Business travelers
1 review
3.5/5
Posted on 8 ก.ค. 2024
The hotel room is spacious but there are some lapses of cleaning which needs to be pay attention to.
Response from Property: Thank you for taking the time to write this review on trip.com. I was hugely concerned when I read about your recent stay experience with us at the Hong Kong Ocean Park Marriott Hotel. I hope that the unpleasant experience has not marred the overall impression of the Hotel. Thank you!
Guest User
Deluxe King Room
Stayed in ส.ค. 2024
Family
1 review
5.0/5
Outstanding
Posted on 9 ส.ค. 2024
Kids like the hotel very much. Will go again when opportunities arise
Response from Property: Thanks for staying with us. We appreciate your feedback!
Guest User
Deluxe Two Double Room
Stayed in มิ.ย. 2024
Family
1 review
4.7/5
Amazing
Posted on 24 มิ.ย. 2024
The hotel is beautiful. However, the playhouse and kids pool are not so big.
Response from Property: Thanks for staying with us. We appreciate your feedback!
May
Themed Room - Bao Bao Paradise
Stayed in ก.ค. 2024
Family
3 review
4.5/5
Great
Posted on 13 ก.ค. 2024
nice stay with all family members especially for two kids 👍🏻
Response from Property: Thanks for staying with us. We appreciate your feedback!
Maeva Y
Deluxe Two Double Room
Stayed in พ.ค. 2024
Family
2 review
5.0/5
Outstanding
Posted on 15 พ.ค. 2024
Hotel is great ! The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable
Response from Property: Thanks for staying with us. We appreciate your feedback!
Guest User
Deluxe Two Double Room
Stayed in มิ.ย. 2024
Family
2 review
5.0/5
Outstanding
Posted on 17 มิ.ย. 2024
close to the pool, clean rooms , complimentary snacks which surprised us.
Response from Property: Thanks for staying with us. We appreciate your feedback!
Guest User
Deluxe Two Double Room
Stayed in เม.ย. 2024
Family
1 review
5.0/5
Outstanding
Posted on 23 เม.ย. 2024
Excellent stay with Hong Kong Ocean Park direct beside the hotel. Hotel will kind to upgrade our room. Walking distance to metro station.
Response from Property: Thanks for staying with us. We appreciate your feedback!
Pat Lai
Deluxe King Room
Stayed in เม.ย. 2024
Couples
1 review
4.5/5
Great
Posted on 21 เม.ย. 2024
Cindy is a good receptionist. "Happy Birthday" cake and choco were well arranged by her. As it rained cats and dogs on 20th April night, we were wet while going to the hotel from the MTR station. Movable TV and YouTube channel were impressed. Free 1st round mini bar was not ignored. In conclusion, it is a nice stay for us.
Response from Property: Thanks for staying with us. We appreciate your feedback!
Guest User
Deluxe King Room
Stayed in ก.ค. 2024
Family
6 review
5.0/5
Outstanding
Posted on 21 ก.ค. 2024
Good service and good room.
Response from Property: Dear Guest, We very much appreciate your comments during your stay at the Hong Kong Ocean Park Marriott Hotel. It is always a pleasure to receive positive feedback, and this feedback will surely encourage all of our staff. We will continuously strive to provide high-quality services. Thank you again for sharing your experience. Wish you a good day!
KZ21
Deluxe Two Double Room
Stayed in ก.พ. 2024
Family
3 review
4.0/5
Very Good
Posted on 24 ก.พ. 2024
As a family with a 6-year-old child, our stay at the Hong Kong Marriott Ocean Park Hotel had its highs and lows. Firstly, the main concern for our little one was the TV, which fortunately lived up to expectations, providing entertainment during downtime. However, our experience with the service was disappointing as we encountered issues with our initial room, leading to an inconvenient room change. Furthermore, the absence of a bathtub in the replacement room was a letdown, especially with a young child. Another setback was the unexpected closure of the pool for maintenance, which was unfortunate, and we wish there had been prior notice to plan our activities accordingly. Despite these setbacks, the hotel's overall ambiance and amenities were commendable, contributing to a comfortable stay. The staff were friendly and accommodating, striving to address our concerns promptly. In conclusion, while our stay had its challenges, the Hong Kong Marriott Ocean Park Hotel offers a pleasant atmosphere and satisfactory amenities, making it a decent choice for families. However, improvements in communication and service maintenance could enhance the overall guest experience.
Response from Property: Thank you for your feedback. We apologize for the inconvenience you experienced with the initial room and the absence of a bathtub. We also apologize for the unexpected pool closure without prior notice. We appreciate your positive comments about the TV, ambiance, amenities, and friendly staff. We will use your feedback to improve our communication and maintenance services. We hope to welcome you back for an enhanced experience.
charles chow
Deluxe Two Double Room With Oversized Tub
Stayed in ส.ค. 2024
Family
3 review
4.2/5
Very Good
Posted on 17 ส.ค. 2024
The pool was great as it offer many free floating toys for kids to play. It was spacious too. Perfect for kids to play. Restaurant options are good too. The steak house is very value money. But I buffet dinner and breakfast are too pricey for family with kids. And I don't like the fact that room price did not include breakfast given it is not cheap to begin with. Room service quality was just average.
Response from Property: Dear Guest, We very much appreciate your comments during your stay at the Hong Kong Ocean Park Marriott Hotel. It is always a pleasure to receive positive feedback, and this feedback will surely encourage all of our staff. We will continuously strive to provide high-quality services. Thank you again for sharing your experience. Wish you a good day!
Simone
Deluxe Two Double Room
Stayed in ก.ค. 2024
Family
1 review
3.0/5
Posted on 1 ส.ค. 2024
Had to wait for my room even though it was past check in time. Very few amenities. The beds and carpets were very old.
Response from Property: We have received your valuable feedback. We will continue to review and improve the issues pointed out. Hong Kong Ocean Park Marriott Hotel has always been aiming to bring you the highest service quality in every detail.
JT2023
Deluxe King Room
Stayed in มี.ค. 2024
Family
2 review
4.0/5
Very Good
Posted on 21 มี.ค. 2024
Good good good Clean and tidy Nice gym But pool was closed too bad
Response from Property: Thanks for staying with us. We appreciate your feedback!