The St. Regis Hong Kong Reviews
The St. Regis Hong Kong
1 Harbour Drive, Wan Chai District, Hong Kong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
The St. Regis Hong Kong Guest Reviews
4.7/5
Amazing
388 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(388)
Positive reviews(370)
Reviews with photos/video(100)
Delicious breakfast(41)
Large rooms(22)
Easy to get around(22)
Well designed(20)
Tasty restaurant(17)
Well decorated(16)
Perfect for business trips(10)
Close to metro(6)
Negative reviews(18)
MSMMC
Deluxe King Room
Stayed in Sep 2024
Family
1 review
Very Good
Posted on Oct 7, 2024
Have not seen a butler throughout my entire stay, and was not even advised of butler service during check in. Not so friendly front desk staff (a lady in glasses) advised that I needed to pay an extra $500 AUD approximately for my kid to stay in the same room with me!
Otherwise amenities and cleanliness were great, attentive staff at the drawing room, breakfast was amazing.
Response from Property: Dear Luck's,Thank you for sharing your comment in the most recent stay. It has come to our attention that the service you've received during your stay did not exceed your expectation. From there, please accept our most sincere apologies.Please do not hesitate to contact our Butler team know when you are planning your return visit, we look forward to welcoming you back and restore your confidence with St. Regis Hong Kong.Sincerely,Angus Lee
Guest User
Partial Harbor View Corner King Room
Stayed in Mar 2024
Couples
4 review
Outstanding
Posted on Apr 16, 2024
We have stayed at St Regis for our wedding. The hotel is beautiful. The stuff was extremely helpful to help to provide us a lot of different things before the wedding day. A special thanks for the bottle of champagne in our room after the wedding day. We would come back again with a big pleasure.
Great hotel. 10/10
Response from Property: Dear Guest, Thank you for your excellent review. We are delighted to know that you had a fantastic stay with us. We look forward to welcoming you back in the near future. Sincerely, Angus Lee Night Manager
Muhammad
Partial Harbor View Corner King Room
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Apr 6, 2024
Excellent service. Professional and courteous staff. Worth the money
Response from Property: Dear Muhammad,Thank you for your excellent review.We are delighted to know that you had a fantastic stay with us.We look forward to welcoming you back in the near future.Sincerely,Angus LeeNight Manager
lamlam0710
City View Corner King Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on May 2, 2024
Great hotel with professional service. Highly recommended.
Response from Property: Dear lamlam0710, Thank you for your excellent review. We are delighted to know that you had a fantastic stay with us. We look forward to welcoming you back in the near future. Sincerely, Angus Lee Night Manager
E28
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Oct 16, 2024
excellent service
Response from Property: 尊敬的客人， 感謝您選擇入住香港瑞吉酒店，希望在不久將來可以再次歡迎您的到來！ 祝您有精緻的一天！ 此致 Angus
Guest User
Deluxe King Room
Stayed in Nov 2022
Couples
1 review
Outstanding
Posted on Dec 22, 2022
Best hotel Butler service ever. My hotel Butler do the best customer service in the world. She did write and hand draw the thanks and welcome card to us. It is really special and touching. Everything is good and highly recommend.
Spoiled bichon
Deluxe King Room
Stayed in Nov 2022
Couples
7 review
Amazing
Posted on Dec 11, 2022
Amazing stay here. Staff is very nice and friendly. Very good to have unlimited tea and coffee! Breakfast is superb!
Sammy Tsang
Deluxe King Room
Stayed in Jun 2024
Business travelers
6 review
Outstanding
Posted on Jul 7, 2024
its clean and tidy
Response from Property: 尊敬的客人， 感謝您選擇入住香港瑞吉酒店，希望在不久將來可以再次歡迎您的到來！ 祝您有精緻的一天！ 此致Angus
Guest User
Grand Deluxe King Room
Stayed in Jan 2023
Couples
1 review
Outstanding
Posted on Feb 9, 2023
Everything is perfect！
Guest User
Grand Deluxe King Room
Stayed in Aug 2022
Travel with friends
1 review
Outstanding
Posted on Sep 22, 2022
Very good customer service. The room is clean. The dining restaurant is good experienced. The food is good.
However, the air conditioning cannot regulated to my ideal temperature. I feel hot when asleep.
陽光男孩
Deluxe King Room
Stayed in Aug 2022
Couples
25 review
Outstanding
Posted on Sep 17, 2022
Hotel staffs are super nice and helpful. Room is clean and comfortable. Various hotel facilities. Great Experience.
Lazgolf
Partial Harbor View Corner King Room
Stayed in Dec 2022
Couples
42 review
Amazing
Posted on Jan 17, 2023
Amazing hotel! Service wise nothing comes close to any of our previous stays in HK. Having been in China the last 3 years, this was our first time out of China as a couple together and St. Regis made sure our stay was comfortable before our arrival. Their staff and concierge are great to work with and very accommodating. The rooms and amenities in the room are great. One small issue is the location, it is a walk, MTR or Taxi which isn't an issue for us as walking is only about 15-20min to shopping malls. There are a lot of restaurants nearby. Highly recommend but make sure you check if the pool is open, it was closed during our stay.
Anonymous User
Deluxe King Room
Stayed in Dec 2022
Travel with friends
26 review
Outstanding
Posted on Jan 16, 2023
Good hotel good service nice stay and service
Is very good will come back
Joe
Deluxe King Room
Stayed in Jul 2022
Travel with friends
18 review
Outstanding
Posted on Aug 28, 2022
Excellent butler service
Guest User
Deluxe Twin Room
Stayed in Aug 2022
Family
7 review
Very Good
Posted on Sep 8, 2022
Birthday
