Kowloon Shangri-La, Hong Kong

Beyond, beyond, beyond my expectations! Don't hesitate, just book it! I experienced the most premium and thoughtful service here. Check-in didn't even require a deposit. The front desk staff were incredibly polite, spoke softly, and were elegant and efficient in their actions. When we entered our room, an extra bed had already been added, making it comfortable for our family of three to sleep. This hotel truly provided the energy boost we needed for our Hong Kong trip! The location is superb; you can take the elevator directly from the left side of the hotel lobby straight to Victoria Harbour. In the evening, we saw the dreamy, romantic Victoria Harbour that I'd always longed for! For any travel questions we had, the concierge answered them one by one. They even pulled out a map of Hong Kong, meticulously circled points of interest with a pen, and wrote down transportation details and routes! Superb Hong Kong, and a superb hotel.

The room was clean and tidy. Since I arrived early, I communicated my request to the front desk, and they found me the best sea-view room among the partial sea-view options. The front desk staff was very enthusiastic and attentive. Although the room is a bit old, it's very well-maintained and doesn't feel dated; it has a charming, classic vibe.

The hotel boasts an excellent location, right behind Victoria Harbour and just a few hundred meters from the Avenue of Stars. There's a bus stop right outside, as well as a subway station entrance. Once inside the subway, there are interconnected passages to Tsim Sha Tsui Station, East Tsim Sha Tsui Station, and various shopping malls, which is incredibly convenient during summer or rainy days. There are also plenty of dining options near the hotel. In short, it's all about convenience! The hotel seems to be quite old, but given it's a Shangri-La chain, the maintenance and cleanliness are very satisfactory. The Victoria Harbour sea view is also stunning. For the Tsim Sha Tsui area, the hotel offers great value for money!

The staff were all very friendly and actively offered various conveniences. Thumbs up for Shangri-La!👍

The hotel's location and breakfast were quite good, and the bed was large. However, both my husband and I were bitten by fleas. Makes me wonder if the hygiene is a bit concerning.

The room size was decent. However, the cleanliness was just so-so; the cleaning rags were left by the bed and not removed. I had seen online that this was an old luxury hotel with excellent service, but I didn't experience that during my stay; it was very ordinary.

The first hotel of the Shangri-La Group. Although some facilities show signs of age, the service truly lives up to its reputation. The location is also superb, making travel convenient, and the restaurant quality is consistently excellent. Overall, highly recommended!

Even if Ferrari gets old, it's still a Ferrari – this saying perfectly describes the Shangri-La. The hotel facilities are excellent, and the room size is considered large for Hong Kong, with the full sea view adding even more charm. The staff are very warm and friendly, and the room was cleaned thoroughly every day.