Mandarin Oriental Hong Kong Reviews
Mandarin Oriental Hong Kong
5 Connaught Road Central, Central, Central and Western District, Hong Kong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Mandarin Oriental Hong Kong Guest Reviews
4.8/5
Amazing
1897 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(1897)
Positive reviews(1868)
Reviews with photos/video(763)
Nice sea view(55)
Close to metro(55)
Tasty dinner(39)
Luxurious(37)
Tasty restaurant(37)
Excellent afternoon tea(35)
Pool was OK(28)
Negative reviews(29)
Guest User
Club Mandarin Room King
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 29, 2024
mandarin oriental staff is very nice, i am able to dine in the club, its very nice and very professional, cant wait for next trup.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
JeremyN
City View Room-King Bed
Stayed in Jul 2024
Solo travelers
8 review
Outstanding
Posted on Jul 29, 2024
Great location and excellent service in the heart of Central. Solid product and quality amenities.
Emily, Anna, and Alyss were wonderful and appreciated that Cafe Causette had breakfast til late
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
Statue Square View Room-King Bed
Stayed in Jun 2024
Solo travelers
1 review
Very Good
Posted on Jul 22, 2024
I paid extra to have a room with nice view, but when I arrived I saw streaks of dirt on the window that spoiled the whole view. I called the concierge to ask for a room change or to clean the windows, but the concierge said that this dirt is outside of the window and all windows have it so they can’t help me with room change or clean it. Also when I went to the sauna, I was told that the sauna was under renovation and would not work for several days. Next time I will stay at another hotel.
Response from Property: Dear guest, Thank you for staying with us at Mandarin Oriental, Hong Kong. We greatly appreciate the time you have taken to provide us your valuable feedback which is a very important tool that allows us to ascertain our guests’ perception of our Hotel. We have duly noted your feedback. Please accept our humble apologies for any uncomfortable caused. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the near future. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Jerry San
City View Room-King Bed
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Aug 13, 2024
Best staycation experience ever ❤️ Thank you MO
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Jirapong Sriwat
City View Room-King Bed
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Jun 18, 2024
Great experience at the hotel. I have never been disappointed with MO hotels.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
langlanglan
Junior Suite
Stayed in Feb 2024
Travel with friends
22 review
Outstanding
Posted on Feb 29, 2024
Remarkable~I remembered a lot of names here,Arcmond,Anson,Amy,and Olivier a 25 years old boy at front desk.Especially coco, I had a crush on her for few months but never told her.She is……stunning so beautiful I worry about she will break my heart.Some of facilities updated cotton slippers more comfortable than linens, but I haven’t try facial mask housekeeping department only left two we have three people.Anyway thanks for your treatment I will be back next time.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Anonymous User
Club Superior Room-Queen Bed
Stayed in Aug 2024
Business travelers
6 review
Outstanding
Posted on Aug 12, 2024
Thank you very much to Bernice Chan for her careful arrangement,It made me feel very professional, very warm and meticulous hotel room service!My journey is very unforgettable!Thank you again for your careful care and arrangement!
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
MK4747
City View Room-King Bed
Stayed in Jun 2024
Business travelers
10 review
Outstanding
Posted on Jun 15, 2024
I am a fan and forever
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
LIU
City View Room
Stayed in Mar 2024
Business travelers
11 review
Very Good
Posted on Apr 2, 2024
In room dining is ok but the taste was too salty
Response from Property: Dear guest, Thank you for staying with us at Mandarin Oriental, Hong Kong. We greatly appreciate the time you have taken to provide us your valuable feedback which is a very important tool that allows us to ascertain our guests’ perception of our Hotel. We have duly noted your feedback. Please accept our humble apologies for any uncomfortable caused. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the near future. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
HKNic
Club Superior Room
Stayed in Dec 2023
Family
12 review
Outstanding
Posted on Dec 26, 2023
Truly an amazing experience over the Christmas holidays at Mandarin Oriental's flagship hotel in Hong Kong. Outstanding service, cleanliness of facilities, and unmatched level of detail and courtsey. Great check in service via Mandarin Oriental club which rounded up a 5+ star feel. Highly recommended
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Thomas Reed
City View Room-King Bed
Stayed in Jun 2024
Solo travelers
7 review
Outstanding
Posted on Aug 11, 2024
I would never stay anyplace else. The Mandarin is in the perfect location, the rooms are so comfortable and quiet, and the service is the best! There is no better way to end the day than at The Chinnery!
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Fangzhengzong
Harbour View Room
Stayed in May 2024
Family
4 review
Outstanding
Posted on May 10, 2024
Good Good
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
My name is L
Club Statue Square View Room
Stayed in Nov 2023
Solo travelers
11 review
Amazing
Posted on Dec 2, 2023
One of the best and my all time favorite hotels. The service is second to none. Everything is adjusted in to details beyond our expectation. The only downside i found this time is the cleanliness of glasses, dishes and cutluries which have a room to be improved, just gently reminding
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Anonymous User
Club Superior Room
Stayed in Nov 2023
Couples
1 review
Amazing
Posted on Nov 21, 2023
Very satisfied with whole experience and hotel services. Definitely I will book the hotel again for my next birthday/ anniversary celebration.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
thierry babatounde florel
City View Room
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on Mar 9, 2024
Best hotel ever, great service.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong