No. 23 Oil Street, North Point, Eastern District, Hong Kong, ChinaView Hotel Details
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1 night
Harbour Grand Hong Kong Guest Reviews
4.4/5
Very Good
2991 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(2991)
Positive reviews(2815)
Reviews with photos/video(844)
Easy to get around(350)
Nice sea view(346)
Close to metro(198)
Nice bathtub(117)
Friendly front desk staff(57)
Luxurious(46)
Toiletries were average(34)
Delicious buffet(26)
Negative reviews(176)
NAJ94
Superior Harbour View Twin Room
Stayed in Sep 2024
Family
3 review
4.0/5
Very Good
Posted on Sep 11, 2024
Check-in was fuss-free, and the hotel's location is very convenient with a direct airport bus available. The view from the room was beautiful. However, my only complaint is that the room was not soundproof, which made it a bit noisy at times
Jiani
Superior Harbour View Room
Stayed in Aug 2024
Couples
2 review
4.0/5
Very Good
Posted on Aug 22, 2024
Nice seaview and the room is over expectation, not so small. I like the table design which can be used by 2 -3 ppls! Overall satisfy!
Response from Property: Dear Guest Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services
Rosemary Tsitsi
Superior Harbour View Queen Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
This time around i really enjoyed my trip in Hong Kong. The hotel had excellent service, convenient location a few meters away from the metro. I requested a room on higher floors and got the 30th floor with a lovely view of the bay as requested. I will definitely book my next stay in HK at his hotel. Checking out, Maria was helpful they kept out luggage for us and allowed us to freshen up on the 3rd floor before setting off to the train station. Thank you Harbour Grand Hotel for making my stay awesome.
Response from Property: Dear Guest Thank you for your review. Best Regards Shinya Lau/ Director of Guest Services
Samrah
Superior Harbour View Queen Room
Stayed in Jun 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The hotel is big and the room is clean and tidy. The staff are nice and willing to serve us.
Response from Property: Dear Guest Thank you for your review. Best Regards Shinya Lau/ Director of Guest Services
Sweetlichek
Superior Harbour View Room
Stayed in Jun 2024
Couples
33 review
4.7/5
Amazing
Posted on Jun 17, 2024
It was a good experience. We got an upgrade for free, that was great. The location is good, there are few places nearby to have breakfast.
Response from Property: Dear Guest Thank you for your review. Best Regards Shinya Lau/ Director of Guest Services
Anonymous User
Superior Harbour View Twin Room
Stayed in Aug 2024
Travel with friends
83 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Very good hotel for this price in HK. Amazing view on harbour
Response from Property: Dear Guest Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services
Kit Nuen
Superior Harbour View Room
Stayed in May 2024
Family
12 review
3.0/5
Posted on Jul 3, 2024
Not clear enough the bed sheet with dust
And the room was a bit old
That price was not reasonable with such facilities
Restaurant and swimming pool were not bad tho .
Response from Property: Dear Kit Nuen,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services
Guest User
Superior Harbour View Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 14, 2024
Excellent location, especially the 41st floor restaurant and bar, amazing viiews all around. Great stay a the staff were excellent. highly recommend staying here.
Response from Property: Dear Guest Thank you for your review. Best Regards Shinya Lau/ Director of Guest Services
OTHs
Superior Harbour View Room
Stayed in Jun 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Booking tickets was easy and error-free. The itinerary was very satisfying.
Response from Property: Dear Guest Thank you for your review. Best Regards Shinya Lau/ Director of Guest Services
GeneralChaos
Grand Deluxe Harbour View Room
Stayed in May 2024
Couples
12 review
3.5/5
Posted on May 5, 2024
5 star stretches it a bit, for example no vanity kit or toothbrush in the room, AC bit noisy, TV old etc. Our room also had the peculiar characteristic of having zero power sockets on the TV side of the room, forcing some rearrangement of the cabinets just to plug in the laptop. All minor details though, comfortable and quiet the Harbour Grand is everything you need for short stay in HK
Response from Property: Dear Guest Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services
Lifelifelife
Superior Harbour View Room
Stayed in Mar 2024
Business travelers
12 review
4.2/5
Very Good
Posted on Mar 21, 2024
Come back many times for my business purposes.the staffs are very helpful and upgraded my room. Harbour views really amazing.
Response from Property: Dear Guest Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services
TehLester
Superior Harbour View Room
Stayed in Jul 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 30, 2024
All good and recommended
Guest User
Superior Harbour View Room
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Very clean and good location
Guest User
Superior Harbour View Room
Stayed in Aug 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Sep 8, 2024
Very good location, nice swimming pool
Good price for the quality. However, long way to check in over 45 minutes. Would be nice if they could make it faster or offer something to drink while waiting for check in. I would expect that from five star hotel.
Response from Property: Dear Guest Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services
Suzyyy
Deluxe Harbour View Queen Room
Stayed in Aug 2024
Couples
10 review
3.7/5
Posted on Aug 28, 2024
The location of the hotel is good, about <10 mins walk to the train stations ( fortress hill station) and accessible to bus stops. There are quite a few eateries around this areas as well, we tried one called “Angus Cafe”, price was very affordable and our food came almost immediately after we placed our orders.
The room is quite spacious and clean, they clean our room everyday and change our towels everyday. Just to take note that they do not supply any disposable toothbrush, comb and water bottles. However, you can purchase at the counter if you need it. The bed is soft but the pillows are way too soft, not comfortable.
The room and locations are decent, but I think they have to improve on their service, especially the check in time. It took almost 30 mins to check in on a non peak hours and they only very little counters, and they took very long to check in for one customer. I heard a lot of the locals also compliant about this when we were in the queue.
Overall I think is not bad, but I’m not sure if I’ll come back again.
Response from Property: Dear GuestThank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services