Renaissance Harbour View Hotel Hong Kong Reviews
Renaissance Harbour View Hotel Hong Kong
1 Harbour Road, Wan Chai District, Hong Kong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Renaissance Harbour View Hotel Hong Kong Guest Reviews
4.6/5
Great
1256 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(1256)
Positive reviews(1209)
Reviews with photos/video(323)
Nice sea view(145)
Easy to get around(123)
Delicious breakfast(106)
Close to metro(40)
Perfect for business trips(29)
Great swimming pool(22)
Delicious buffet(15)
Stayed multiple times(14)
Negative reviews(47)
Tangerinesis
Garden View Queen Room
Stayed in Jul 2024
Business travelers
3 review
Amazing
Posted on Jul 16, 2024
Check in upon arrival even didn’t request early check in. Strategic location to exhibition centre. Kind staffs.
Response from Property: Dear Raineec,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong
Anonymous User
Garden View Queen Room
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Aug 10, 2024
Restaurant nice, room clean, location very good. Prefer to stay again.
Response from Property: Dear Guest,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong
克 Streets of Shenzhen
Harbour View Queen Room
Stayed in Jun 2024
Family
32 review
Great
Posted on Jun 17, 2024
Renaissance was a great stay only marred by a slight confusions on check in with the booking having been entered for July rather than June, but swiftly dealt with. Great location, especially for anyone traveling down from Shenzhen, fantastic breakfast, and extremely friendly staff. Harbour view is absolutely worth it!
Response from Property: Dear 克 Streets of Shenzhen,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Apart from this, pleased accept our sincere apologies for the misunderstanding of the arrival date. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong
MohamedHany
Garden View Queen Room
Stayed in Apr 2024
Business travelers
10 review
Outstanding
Posted on Jul 7, 2024
I had a wonderful stay recently. The hotel is elegantly decorated, combining modern and classy luxury. The facilities are excellent, enhancing the overall comfort and convenience. Although I didn't have the opportunity to try the food, my experience was so positive that I definitely plan to return.
Response from Property: Dear MohamedHany,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong
BKT
Garden View Twin Room
Stayed in Apr 2024
Business travelers
45 review
Outstanding
Posted on Apr 23, 2024
the most convenient hotel to stay at during the HKTDC fair
nice clean room
Response from Property: Dear BKT,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our location is convenient to your travel and we look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality ExecutiveRenaissance Harbour View Hotel Hong Kong
Guest User
Harbour View Twin Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 12, 2024
Excellent view, excellent services, except the room is quite small actually😂 Fantastic harbor view for firework, my parents and my family enjoy so much!! Thank you for the happiness gave us last night⭐️🫶
6/13
Response from Property: Dear Guest,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality ExecutiveRenaissance Harbour View Hotel Hong Kong
Apisit
Garden View Queen Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 26, 2024
The rooms are very clean, good atmosphere, convenient transportation, friendly staff. Excellent service
Response from Property: Dear Apisit,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong
Guest User
Harbour View Twin Room
Stayed in Mar 2024
Business travelers
19 review
Great
Posted on Apr 14, 2024
One of the best value options nearby in Hk Island. Easy to commute around town.
Response from Property: Dear Guest,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality ExecutiveRenaissance Harbour View Hotel Hong Kong
Guest User
Garden View Queen Room
Stayed in Mar 2024
Travel with friends
3 review
Outstanding
Posted on Mar 20, 2024
Very nice bar, very nice view, very amazing service, very convenient location
Response from Property: Dear Guest,Thank you very much for your sharing here after your recent stay in our hotel. We sincerely appreciate your kind words for our service and the hotel location. Your compliments would be shared with our teams for inspiring their exceptional hospitality.We look forward to welcoming you back to our hotel.Best regards,ELVIS CHANQuality ExecutiveRenaissance Harbour View Hotel Hong Kong
Shiva
Harbour View Queen Room
Stayed in Jan 2024
Couples
5 review
Amazing
Posted on Feb 1, 2024
Our stay at Renaissance was enjoyable. The service was excellent. The views from our harbor view room was nice.
However, the reception counter was very busy since there were many guests and the hotel could have perhaps had more people tending the counters. They were very kind and thorough, nevertheless. The breakfast buffet at cafe renaissance was very good with a wide range of selection and food cooked to order/fresh. The navigator services were excellent in helping get transport to and from the airport as well as other destinations during our stay. We ordered room service one night and the quality of food and service was great, I recommend the fries.
It was my wife’s birthday during our stay, and the hotel sent us a complimentary birthday cake which was delicious and thoughtful.
Thank you for a great experience.
Response from Property: Dear Shiva,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit and we sincerely appreciate your compliments on our operation teams. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality ExecutiveRenaissance Harbour View Hotel Hong Kong
Wong Jin
Harbour View Queen Room
Stayed in Jul 2024
Business travelers
3 review
Posted on Jul 18, 2024
Despite having 6 elevators, wait time for avail elevator is long. Front desk does not have enough staff to handle checkin and checkout even during peak hours like 12pm. Waiting time is at least 20 min. Nice hotel and location but short on basic services. Lobby restaurant only operates from 12pm and theres no other lobby lounge outlet.
Response from Property: Dear Wong Jin,Thank you for sharing your stay experience here!From the feedback of the survey, it is an indication that we fell short of your expectations, and we are very sorry for your overall experience especially your dining experience. Your feedback and low ratings for our service is surely concerning and disappointing, and we assurance to you that we will take this feedback seriously. Please rest assure that your valuable comments would be shared with our operation teams for our future improvement.We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong
TanMandy
Garden View Queen Room
Stayed in Dec 2023
Family
7 review
Posted on Dec 27, 2023
Hotel was accomodative and gave us upgrade to harbour view so our 2 rooms are next to each other since we travel with kids. I appreciate that the room service gave me 2 new ones when I requested for pens for souvenir. Overall staff speak good English and are patient. Thank you!
However, I think it is time to replace the wallpaper. Please note no bidet in toilet.
Response from Property: Dear TanMandy,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality ExecutiveRenaissance Harbour View Hotel Hong Kong
Guest User
Harbour View Queen Room
Stayed in Jun 2024
Couples
2 review
Posted on Jun 10, 2024
Beautiful view but dated room and wet dusty smell, unable to open window but dehumidifier seems to help
Response from Property: Dear Guest,Thank you for sharing your stay experience here!It gives us great pleasure to learn that the view from the room have made positive impressions upon your visit. Apart from this, we regret to know that our room condition did not meet with your expectation and we sincerely apologize for all the under par experiences you had during your stay. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of our hotel. We definitely will take your comments into consideration for any future refurbishments.We look forward to welcoming you back to our hotel.Best regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong KongWe look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong
YIT YEE
Garden View Twin Room
Stayed in Jun 2024
Business travelers
8 review
Very Good
Posted on Aug 23, 2024
Its combination of luxury, comfort, and prime location makes it stand out among other hotels in the city
Response from Property: Dear YIT YEE,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong
Adventures of a STRAWBERRY
Garden View Queen Room
Stayed in Dec 2023
Solo travelers
32 review
Great
Posted on Dec 3, 2023
Hotel was so full, weddings and lots of people coming in and out
The rooms had a certain smell
Helpful stuff
Great location
Response from Property: Dear Adventures of a STRAWBERRY,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit and we look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality ExecutiveRenaissance Harbour View Hotel Hong Kong