Regal Kowloon Hotel

Regal Kowloon Hotel Reviews

Regal Kowloon Hotel

71 Mody Road, Kowloon, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Regal Kowloon Hotel
Regal Kowloon HotelRegal Kowloon HotelRegal Kowloon Hotel
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Regal Kowloon Hotel Guest Reviews

3.9/5
Good
3586 review
Verified reviews
Location4.1
Amenities3.7
Service3.8
Cleanliness3.9
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All reviews(3586)
Positive reviews(3097)
Reviews with photos/video(753)
Easy to get around(305)
Large rooms(220)
Close to metro(108)
Many dining options(104)
Convenient for shopping(81)
Bathtub OK(68)
Nice sea view(25)
Negative reviews(489)
EkaArismana
Family Room
Stayed in Aug 2024
Family
1 review
3.0/5
Posted on Aug 30, 2024
This hotel not so helpful and not good in service. They not much clean and change the amenoties
Response from Property: Dear Guest,Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvements.I have immediately reported the matters you raised to the relevant department heads, and will further strengthen staff service training to provide guests with more satisfactory hotel services.We will also strengthen guest room cleaning and supervision of the team in order to continuously improve service quality. We are very sorry for any inconvenience caused to you.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Guest User
Superior Room
Stayed in Aug 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Aug 26, 2024
The location of the hotel is very convenient and is walking distance to the train station.
Response from Property: Dear guest: Thank you for your valuable comments and evaluation of our hotel. Thank you for sharing your experience. Best wishes Regal Kowloon Hotel
KimGetsung
Family Room
Stayed in Jul 2024
Family
1 review
3.7/5
Posted on Aug 2, 2024
The hotel is huge but a little bit outdated. The location is within walking distance from the subway and very near the bus stop. There are many bars and luxury shops nearby. The Victoria Bay is very close. The room is okay. The mattress is a bit hard, but I could sleep soundly. The price is affordable compared to nearby hotels. I recommend it for a family trip.
Response from Property: Dear Guest,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We appreciate your comments both positive and not so positive. We certainly will take all reviews to help further enhance our hotel.Glad that you liked our location. The hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Ashwina
Family Room
Stayed in Jul 2024
Travel with friends
7 review
4.2/5
Very Good
Posted on Aug 17, 2024
The staff was very helpful. The location was also quite good. But there was delay in lift as there was a huge number of guests.
Response from Property: Dear Ashwina,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general and liked our location. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. We do have six lifts in service but at times the hotel does have certain busy periods that cause delays.We are deeply sorry for any inconvenience caused during your stay.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Guest User
Family Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Traveling to hotel is very comfortable. It’s very near bus stop to airport and mtr tsim sha tsui.
Response from Property: Dear guest,Thank you for your review, it is truly appreciated.We are so pleased you enjoyed your stay and glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
BeaRobles
Superior Room
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 24, 2024
It was an amazing experience booking At Regal Kowloon Hotel.we stay for 8 nights and I got room upgraded into sweet room.Room is very spacious .Thank you to Mr.Dennis Dulay Assistant Front Office Manager for giving as a nice room to stay and a warm welcome 🤗.Thank you also Trip.com for helping as.Till the next adventure of our family 🌷🙏
Response from Property: Dear BeaRobles,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.Thrilled to hear your positive comments. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. Will pass on your kind remarks to Mr Dennis Dulay.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Anonymous User
Superior Room
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 13, 2024
The room is spacious which is perfect for family. The place is also accessible since it’s near the mtr. The only cons is that they have this prepay wc is equivalent to entire amount of your booking. It’s like a deposit to secure the room. Upon arrival, you still need to pay in full for that room. And it will be refunded within 7days onwards after check out.
Response from Property: Dear Guest, Thank you for your review and sharing your delightful experience, it is truly appreciated. We learn that you had a pleasant stay with us in general. I am glad to learn that you found the advantages of our hotel’s location and our staff’s courteousness are up to the standard. We truly appreciate your compliments. These can motivate our team to serve our guests better. We look forward to welcoming you back in the not too distant future. With best regards Regal Kowloon Hotel
Noli
Family Room
Stayed in Jun 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 30, 2024
Location is perfect near MTR and a lots of dining options. The staff are very accomodating.
Response from Property: Dear Guest,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
French Dude
Superior Room
Stayed in Jun 2024
Couples
7 review
3.5/5
Posted on Jun 11, 2024
I recently stayed at this hotel in Hong Kong for three nights, and unfortunately, my experience was less than satisfactory. Before even arriving, I noticed that the hotel tends to double its prices during holidays while maintaining the same service quality. This was my second stay here; the first was in 2019, during the Umbrella Movement protests, when the room was much cheaper. Upon arrival, the lobby left a good first impression with its beautiful design, though there were no seating areas available. The front desk staff are very professional in person, but they take a long time to respond to calls from the room. The room itself is of reasonable size, as is the bathroom. However, the bed was too hard and the TV too small. The electrical outlets are not international, necessitating an adapter which the hotel does not provide. The minibar is exorbitantly priced—$40 for a bottle of water? Additionally, the bench near the window was dirty, and the state of the carpet was unacceptable. The light switches are confusing to operate, requiring a degree to figure out. The bathroom was another disappointment: the toilet is an environmental disaster, using an excessive amount of water with each flush—30 seconds of water gushing down like Niagara Falls. The toothpaste provided is in the form of chewable tablets, which I had never seen before and did not like. The shower only had a sliding glass door, resulting in water splashing all over the bathroom. Now, let’s talk about the breakfast. The selection was very limited: - Two types of yogurt - Three types of fruit: watermelon, melon, and pineapple - A noodle stand - An egg station - A rice cooker - Six Indian dishes due to summer holidays - Chicken sausages, bacon, pastries, and sliced bread with jam and butter - A couple of unidentifiable items - Two salads - Coffee, hot water, cold and hot milk, a few juices, and cereals The service was impeccable, but the variety did not justify the price. It was the same every day, which was quite disappointing. The hotel's location is excellent, which is its main advantage. However, for the price, one should not expect five-star amenities, except for the service charges. Drinks in the lounge downstairs cost $75, and many floors remain a mystery as to their purpose. Overall, this hotel fails to deliver value for money, especially during peak pricing periods. I would not recommend it unless you prioritize location over comfort and service quality.
Response from Property: Dear Guest Thank you for your review, it is truly appreciated. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. Your review is well noted and we will drive for continuous improvements.We will strengthen the cleaning, maintenance and supervision of the team in order to continuously improve service quality.In addition, the hotel has been continuously renovating its guest rooms over the years. We hope that you will have a better and quality stay when you visit our hotel again.On the other hand, I will review your suggestion about increasing food choices for breakfast and take appropriate improvement measures to enhance the hotel's service quality.We apologize for any inconvenience caused to you.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
JIMBO1027
Deluxe Room
Stayed in Apr 2024
Family
7 review
3.2/5
Posted on Apr 25, 2024
The hotel room size is very good for family gatherings. I told the front desk lady that yesterday was my wife birthday, they provided a cheese cake delivery to my room. It was a warm service. I will book the hotel next time on my birthday.😃
Response from Property: Dear guest, Thank you for your valuable comments and evaluation of our hotel. We are happy to hear that you overall enjoyed your stay with us. We are thrilled you enjoyed our spacious rooms and friendly service, it will certainly help motivate our staff to continue providing excellent service. We look forward to your coming again to witness our progress and allow us to provide you with more considerate arrangements. With best regards Regal Kowloon Hotel
Jackie Ma
Family Room
Stayed in Apr 2024
Family
70 review
3.2/5
Posted on May 12, 2024
The room ok , the staff ok, the location is nice just walkaway to K11 and near the Victoria harbour
Response from Property: Dear Guest,Thank you for your review, it is truly appreciated. We are glad that you enjoyed your stay with us.Thank you for sharing your delightful experience. We truly appreciate your compliments. These can motivate our team to serve our guests better. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
chickenau
Superior Room
Stayed in Mar 2024
Business travelers
15 review
2.7/5
Posted on Mar 29, 2024
This hotel is very old and it looks like it too. The DEI policy is working out for the hotel. Never have I seen so many Dumb Elderly Ignorant staff in one place. Probably won't stay there again.
Response from Property: Dear Guest Thank you for your review, it is truly appreciated.We apologise about the negative issues of your stay and we will certainly look at rectifying them.Your review is well noted and we will drive for continuous improvements.I have immediately reported the matters you raised to the relevant department heads, and will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.In addition, the hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipments.We apologize for any inconvenience caused to you.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Anonymous User
Family Room
Stayed in Jul 2024
Family
22 review
4.0/5
Very Good
Posted on Jul 27, 2024
Good location and good view!
Response from Property: Dear guest, Thank you for your review, it is truly appreciated. We are so pleased you enjoyed your stay and glad to learn that you had a pleasant stay with us in general. We look forward to welcoming you back in the not too distant future. With best regards Regal Kowloon Hotel
Anastasia A Winata
Family Room
Stayed in Aug 2024
Family
6 review
4.5/5
Great
Posted on Aug 22, 2024
good hotels
Response from Property: Dear Anastasia A Winata,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Vagner Johnny
Superior Room
Stayed in Aug 2024
Business travelers
2 review
4.5/5
Great
Posted on Aug 27, 2024
Always nice service from staff. Treated nicely from check in. Good location. Often stay in this hotel, both visiting business and leisure trips.
Response from Property: Dear Vagner Johnny,Thank you for your review, it is truly appreciated. We learn that you had a pleasant stay with us in general and liked our location.Glad to hear your positive comments. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel