Hyatt Regency Hong Kong, Sha Tin

Hyatt Regency Hong Kong, Sha Tin Reviews

Hyatt Regency Hong Kong, Sha Tin

No.18 Chak Cheung Street, Sha Tin, New Territories, Sha Tin District, Hong Kong, ChinaView Hotel Details
Hyatt Regency Hong Kong, Sha Tin
Hyatt Regency Hong Kong, Sha TinHyatt Regency Hong Kong, Sha TinHyatt Regency Hong Kong, Sha Tin
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Hyatt Regency Hong Kong, Sha Tin Guest Reviews

4.5/5
Great
2991 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(2991)
Positive reviews(2897)
Reviews with photos/video(764)
Easy to get around(389)
Large rooms(312)
Close to metro(169)
Delicious breakfast(150)
Nice sea view(122)
Delicious buffet(60)
Nice bathtub(35)
Negative reviews(94)
Anonymous User
1 King Bed
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The room is large and comfortable with a stunning view. Amenities and facilities are sufficient. We love the quiet and cozy environment here too!
Guest User
1 King Bed
Stayed in Aug 2024
Couples
4 review
4.7/5
Amazing
Posted on Aug 9, 2024
The staff is nice and make an upgrade for us. The room is big and clean. The pool is good for swimming. Is nice to have 24hours gym!
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Guest User
1 King Bed Harbour View
Stayed in Jul 2024
Solo travelers
51 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Glad to be back for the second time. Room is super comfortable with spectacular harbour view. Great to see rooms are well equipped with filtered water dispenser. Excellent service front desk staffs are friendly and helpful, overall felt accommodated. Can’t get enough of the staycation and would surely return.
6/7
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Munkhnaran
2 Twin Beds
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Super . Staffs are excellent, helpful . Room is space wide , super clean . Lovely staycation with my family. Pool is amazing perfect , spa was excellent. Everything was great . Would love to have staycation again . My daughter loved it , fun . Breakfast simple and taste good .
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
2 Twin Beds
Stayed in Jun 2024
Family
32 review
4.7/5
Amazing
Posted on Jul 15, 2024
It’s my great pleasure to re stay at Hyatt regency again! This Hyatt Regency Shatin is my first time but I used to be here for dining n drinking w fds. The room is clean n tidy but too many people to wait for check in at 2-3pm so I got my double interlinked sea view rooms at almost 5pm even I paid to upgrade myself!
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
FamilyTraveller_1
1 King Bed
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Excellent service. The pool and gym was clean and not too busy on the weekend of a public holiday. The dinner buffet was ok with a good variety and selection
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
hughes
1 King Bed
Stayed in Jun 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The Hyatt Regency in Shatin is very convenient for a get away for a day as it is very close to The university station MTR on the East Rail Line. This time the view was great, and I had a sunny day at the pool🎉
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Anonymous User
1 King Bed
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
comfortable and clean, peaceful and nice environment for meditation
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Ralph Mx
2 Twin Beds
Stayed in May 2024
Solo travelers
28 review
2.7/5
Posted on May 11, 2024
There were 3 person in reception and delayed 10 minutes with one costumer ahead of me, the 3 persons. I just wanted to make checkout. The shower super dirty with black spots. The electrical stair to lobby does not work, and need to make line for long time in the elevator The check-in was nice and professional, the guy was paying attention to my expectations. The rest of things, disappointed.
Response from Property: Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin
claudine10
2 Twin Beds
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Nice place peaceful I. Love this place
6/7
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
TJ_lll
1 King Bed
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Great stay! Beautiful view & nice facilities. Staffs were helpful, and their room service food was great!
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Rohit Singh (@taste._.r0hit_hk)
2 Twin Beds
Stayed in Jan 2024
Solo travelers
13 review
4.2/5
Very Good
Posted on Jan 31, 2024
I really liked the room and the breakfast, but the bathtub was a bit dirty unfortunately (I saw some dust when I turned on the tap). I wish there were more food choices for the breakfast too, like more cold cuts (they only had turkey ham and salami) and plain yogurt instead of packaged frozen yogurt. I prefer Hyatt centric’s buffet, but I guess for the price it’s not too bad. Also the desk light in my room wasn’t working for some reason. However I do recognise that demand to stay here is really high this season (even the lifts were full), so I understand if not everything is perfect.
6/15
Response from Property: Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin
guyphongch
1 King Bed
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The hotel is clean, and they even provide a water filter inside the room so it was very convenient for someone who drinks water regularly. The hotel is also a 3 minute walk from the University Station, which allowed me to travel to the closest shopping mall (New Town Plaza) at Sha tin. The overall experience was very good and I would definitely recommend this hotel.
Princess Lioness
1 King Bed
Stayed in Aug 2024
Solo travelers
2 review
4.5/5
Great
Posted on Sep 4, 2024
Living on top floor corner room with spectacular panorama from Shing Mun River to CUHK main campus. However the escalator near bus terminus is always not open (under maintenance), need to rely on other lifts for entrance.
Albert
1 King Bed Harbour View
Stayed in Mar 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Excellent customer service Good machine for drinking and good charger
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin