Lan Kwai Fong Hotel @ Kau U Fong Reviews
Lan Kwai Fong Hotel @ Kau U Fong
No.3 Kau U Fong, Central, Central and Western District, Hong Kong, ChinaView Hotel Details
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Lan Kwai Fong Hotel @ Kau U Fong Guest Reviews
4.2/5
Very Good
839 review
Verified reviewsLocation4.3
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(839)
Positive reviews(762)
Reviews with photos/video(154)
Easy to get around(85)
Small room size(47)
Many dining options(34)
Close to metro(31)
Well designed(25)
Friendly front desk staff(23)
Nice sea view(21)
Convenient for shopping(20)
Negative reviews(77)
St. Vlada
City View Room
Stayed in may 2024
Solo travelers
4 review
Great
Posted on 16 may 2024
I was in the room 2002 with a cool partial view on the harbour.
Original interior design.
Great water pressure.
There were slippers, bathrobes, hair conditioner and body lotion.
Also, there was a UV-C air disinfector.
I loved the lobby, as well. You can print and scan docs, charge your gadgets or just chill.
The stuff were incredibly lovely and friendly. One guy was seemingly Chinese but had naturally ginger/light hair😳 He was soooooo cool.
I guess, the only thing I didn't quite like was the hotel's location. You have to go through narrow streets. And lots of climbing and, too. Not really convenient if you walk from the MTR with a heavy suitcase😥.
6/17
Response from Property: Dear St. Vlada, Thank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong on Trip.com. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Lan Kwai Fong Hotel @ Kau U Fong and we hope to welcome you and your family and friends to our hotel again in the near future.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Andrew Scotia
City View Room
Stayed in oct 2024
Couples
2 review
Great
Posted on 7 oct 2024
Hotel is situated in a fantastic location, close to bars, sightseeing, and some really fantastic restaurants. The room is also beautiful and does not look like your standard boring western hotel room! Definitely recommend.
Response from Property: Dear Valued Guest, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In the future, we will continue to deliver the best services and stay experiences to all the guests at Lan Kwai Fong Hotel @ Kau U Fong. We hope to welcome you and your family and friends to our hotel again soon. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
MauroF
City View Room
Stayed in sep 2024
Business travelers
10 review
Outstanding
Posted on 30 sep 2024
Our favourite hotel in Hong Kong, the staff is very kind, the style of the hotel is peculiar with elements from the traditional HK culture.
There is a good restaurant in front of the hotel that serves the best duck in the city.
Highly recommend!
Response from Property: Dear MauroF, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In the future, we will continue to deliver the best services and stay experiences to all the guests at Lan Kwai Fong Hotel @ Kau U Fong. We hope to welcome you and your family and friends to our hotel again soon. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
지현준
City View Room
Stayed in mar 2024
Travel with friends
1 review
Amazing
Posted on 7 mar 2024
The room was clean and close to the MTR. The only thing I was disappointed was that the room was smaller than I expected. Nevertheless, I think it was a good choice to sleep in this hotel.
Response from Property: Dear 지현준, Thank you for taking time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Athletic Glory
City View Room
Stayed in jun 2024
Couples
9 review
Amazing
Posted on 16 jun 2024
Perfect location, cool style!
Response from Property: Dear Athletic Glory,Thank you for taking time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Vitto1988
City View Room
Stayed in mar 2024
Business travelers
29 review
Posted on 18 abr 2024
Coming here often for business trip, still one of the most reasonable choices in Central
Response from Property: Dear Vitto1988, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In future, we will continue delivering the best services and stay experiences to all guests at Lan Kwai Fong Hotel@ Kau U Fong. We hope to welcome you and your family and friends to our hotel again in the near future.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Crystal_Los Angeles, CA
Mountain View Room
Stayed in jul 2024
Solo travelers
18 review
Outstanding
Posted on 1 ago 2024
This is the second time I’ve stayed. The staff are very professional and helpful. The breakfast is good. And the location is great!
Response from Property: Dear Crystal, We are delighted to have you staying with us again during your recent trip to Hong Kong. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Lan Kwai Fong Hotel @ Kau U Fong and we hope to welcome you and your family and friends to our hotel again in the near future.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Johnso
City View Room
Stayed in jul 2024
Family
4 review
Posted on 16 sep 2024
the hotel room is too small, and its room size description is misleading.
i stay at many different hotels in Hong Kong; this is not a good price considering this super small size.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your positive experience. We are pleased to learn that you appreciated our hotel service and enjoyed your stay at the Lan Kwai Fong Hotel @ Kau U Fong. Our aim is to provide an excellent hotel experience to our guests and your feedback is extremely valuable for us to deliver exceptional services in future. We truly appreciate for sharing your thoughts with us and it is useful in helping us to identify the areas that we need to improve upon. We will share your feedback with concerned department for further review. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future.Warm regards,Team of Lan Kwai Fong Hotel @ Kau U Fong
Ambroise Couissin
Mountain View Room
Stayed in jul 2024
Couples
1 review
Very Good
Posted on 11 ago 2024
Pretty good overall, except for a couple things. They don't take your deliveries to the door, so you have to go down to reception every time. Also, they entered my room even though it was marked as "do not disturb".
Response from Property: Dear Ambroise Couissin, Thank you for taking the time to share your positive experience. We are pleased to learn that you appreciated our hotel service and enjoyed your stay at the Lan Kwai Fong Hotel @ Kau U Fong. Our aim is to provide an excellent hotel experience to our guests and your feedback is extremely valuable for us to deliver exceptional services in future. We truly appreciate for sharing your thoughts with us and it is useful in helping us to identify the areas that we need to improve upon. We will share your feedback with concerned department for further review. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future.Warm regards,Team of Lan Kwai Fong Hotel @ Kau U Fong
MintRDA
City View Room
Stayed in jul 2024
Business travelers
55 review
Outstanding
Posted on 25 jul 2024
Warm greetings and kindly support. Michael Fung was support us too much during our stay. Thank you so much!
Response from Property: Dear EllieRDA, We are delighted to have been your chosen hotel during your stay in Hong Kong and it was truly a pleasure to serve you. It is always encouraging to receive positive feedback. Your kind words will be shared with the team, which is a huge encouragement for improvements in all aspects. Once again, I appreciate you taking the time to share your feedback and we truly hope to welcome you again soon! Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Nanookleskimo
Mountain View Room
Stayed in jul 2024
Travel with friends
25 review
Posted on 9 ago 2024
Well located with many restaurants and bars. Rooms are a bit small for two large suitcases and the overall carpet and room paintings could be renovated. Staff was pleasant. I would not come back but ideally located for travelers.
Response from Property: Dear Nanookleskimo,Thank you for taking time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Bernadette S. Mariano
City View Room
Stayed in jul 2024
Couples
4 review
Great
Posted on 14 jul 2024
Clean room and comfy bed, nice water pressure and cool air conditioning! The staff were so nice both from the time of check in, and also when we checked out! Appreciate the water filter/heater provided. We also had a nice view from our room! The location is also Overall, Enjoyed our overnight stay.
Response from Property: Dear Bernadette S. Mariano,Thank you for taking time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Cenk Çetin
City View Room
Stayed in jul 2024
Business travelers
2 review
Great
Posted on 16 jul 2024
Great location. Staffs were so friendly. Room size was not big but reasonable considering Hong Kong.
Response from Property: Dear Cenk Çetin,Thank you for taking time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Ivyhans
City View Room
Stayed in jul 2024
Solo travelers
2 review
Posted on 25 jul 2024
The location is actually good, however staffs are not accommodating enough. Also they don’t have connectors that they can borrow or socket which is universal, so bear in mind to bring correct plugs otherwise u will end up buying.
Response from Property: Dear Ivyhans, Thank you for taking the time to share your experience. We are pleased to learn that you appreciated our hotel's location. Our aim is providing an excellent hotel experience to our guests and your feedback is extremely valuable for us to deliver exceptional services in future. We truly appreciate for sharing your thoughts with us and it is useful in helping us to identify the areas that we need to improve upon. We will share your feedback with concerned department for further review. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future.Warm regards,Team of Lan Kwai Fong Hotel @ Kau U Fong
xsma
Harbour View Room
Stayed in dic 2023
Business travelers
3 review
Amazing
Posted on 24 dic 2023
I have booked a harbour view room. The reason was to take excellent sea and high level view at still affordable middle range prices, while also be at walk distances to some businesses places at a hurry beforehand to get used for excellent public transport system.
I was strictly disappointed when I had firstly been directed to a room at 21f with small little corner window and overall not as advertised by picture from room size and its geometry. I even hardly understand where the sea/harbour is, since you see nothing that buildings. It might be ok for other purposes but not to take real inspiration and feelings.
After my conversation with a service, they kindly change the room with ‘upgrades’ from 21 to 29 f but saying that I would rather contact them beforehand of needs of last floor / highest floor. That was the same room as displayed, so I feel happy. It matches the point.
If you would like to take a look at night bars at LKF as well, it is also very good still calm area, but in 10 min walks to the party centres.
So please be in contact with hotel beforehand making a un refundable pay, if the harbour view and a higher floor is a must feature.
6/7
Response from Property: Dear xsma, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In future, we will continue to deliver the best services and stay experiences to all the guests at Lan Kwai Fong Hotel@ Kau U Fong. We hope to welcome you and your family and friends to our hotel again in the near future. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong