Butterfly on Wellington, Central Reviews

Response from Property: Thank you very much for reviewing us. We are delighted to learn that you enjoyed our hotel location which guest satisfaction is our top priority. Thank you again for your stay and review. We would be honored to welcome you again in the future!Yours sincerely,Cherrie NgHotel Manager

Response from Property: Thank you for taking the time to share your feedback with us. We are delighted to hear that you found everything to be good and that our reception staff provided you with a warm and courteous welcome.We appreciate your understanding regarding the construction in the nearby block. We strive to minimize any disturbances to our guests and are continuously working to improve the overall experience.We hope to welcome you back soon for an even better stay!Best regards,Cherrie NgHotel Manager

Response from Property: Thank you for your positive review! We're thrilled to hear that you appreciated our convenient location in the heart of Central and found our amenities satisfactory. It's great to know that you enjoyed the vibrant atmosphere of the area.We hope to welcome you back soon for another enjoyable stay!Best regards,Cherrie NgHotel Manager

Response from Property: Thank you for your wonderful review! We're thrilled to hear that you found our location convenient and central and that you enjoyed the great food options nearby.We’re also glad our staff could assist you with calling a taxi to the airport. Your satisfaction is our priority, and we appreciate your kind words about our team.We look forward to welcoming you back on your next visit!Best regards,Cherrie Ng Hotel Manager

Response from Property: Thank you so much for the wonderful review! We're delighted to hear that you found our location to be very convenient and that you were impressed by the friendly and attentive service from our staff.It's great to know that the team was able to provide you with such a warm and welcoming experience throughout your stay. Delivering exceptional hospitality is a top priority for us, so we're thrilled that our staff's smiling faces and helpful demeanor made such a positive impression.Feedback like yours is incredibly valuable, as it lets us know we're succeeding in creating a truly enjoyable stay for our guests. We truly appreciate you taking the time to share your thoughts, and we look forward to welcoming you back again soon. RegardsCherrie NgHotel Manager

Response from Property: Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our location to be convenient and that you were satisfied with the room and price.We strive to provide our guests with a comfortable and enjoyable experience, so it is great to know that we were able to meet your expectations in these areas. Your positive comments about the nice room and reasonable price are much appreciated.We are constantly working to enhance our offerings and services to ensure that our guests have a memorable stay. Your feedback helps us to identify our strengths and areas for improvement.Thank you again for your review. We appreciate your business and look forward to hosting you again soon.Best regards,Cherrie NgHotel Manager

Response from Property: Thank you for the wonderful review highlighting the fantastic location of our hotel! We're so glad you found the proximity to the QRC offices and the abundance of award-winning Michelin restaurants in the area to be incredibly convenient.Having a prime location that puts our guests close to important business hubs as well as world-class dining options is a key part of the experience we aim to provide. It's great to hear that this aspect of your stay exceeded your expectations.We appreciate you taking the time to share this feedback. Reviews like yours help us continue improving and delivering the high-quality experience that our guests deserve. Thank you again, and we hope you'll come back and visit us soon!Best regardsCherrie NgHotel Manager

Response from Property: Thank you for sharing your thoughts with us. We’re glad to hear that you appreciated our location. However, we apologize for the room size and facilities not meeting your expectations.We are continually working to enhance our guest experience, and your feedback is invaluable in helping us improve. If you have any specific suggestions on how we can make your stay better in the future, we would love to hear them.We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.Best regards,Cherrie NgHotel Manager

Response from Property: Thank you for sharing your review with us. We are glad to hear that you enjoyed the convenient location of our hotel, despite it being a bit uphill. Being close to all MTR stations and surrounded by a variety of restaurants and bars is indeed a plus. We understand that the proximity to the vibrant nightlife areas of Soho and LKF is a great advantage, allowing you to easily return to your room after a night out. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.RegardsCherrie NgHotel Manager

Response from Property: Thank you for your feedback! We're glad to hear that you appreciated our hotel's excellent location, just a few steps away from IFC and the Central MTR station. As you mentioned, room sizes in Hong Kong can be smaller due to the limited space in the city. We apologize if the room size did not meet your expectations. We understand that our amenities may not have met your needs fully, and we appreciate your input. We will consider this as we continue to improve our offerings. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards Cherrie NgHotel Manager

Response from Property: Thank you for your review! We're glad to hear that you were satisfied with staying with us, It's great to know that the room was clean and that you found the location to be convenient. We appreciate your feedback and hope to welcome you back in the future.Best regardsCherrie NgHotel Manager

Response from Property: Thank you so much for your wonderful review of your stay at Butterfly Wellington Hotel. We are thrilled to hear that you were completely satisfied with your experience.Cleanliness is of utmost importance to us, and we take great pride in maintaining the highest standards of housekeeping throughout our hotel. Our dedicated team works tirelessly to ensure every room is spotlessly clean and well-appointed for our guests' comfort.We are also delighted that you found our front desk staff to be friendly and attentive. Providing warm, personalized service is a top priority, and we train our staff to go above and beyond to address any needs or requests our guests may have.Your feedback is invaluable, and we are grateful that you took the time to share your positive experience. It is our constant aim to exceed our guests' expectations, and comments like yours let us know that we are succeeding in our mission.We look forward to welcoming you back to Butterfly on Wellington in the future. Thank you again for your business and kind words.Best regards,Cherrie NgHotel Manager

Response from Property: Thank you for your review!We are glad that you found our hotel to be quiet and comfortable, providing you with a pleasant and relaxing stay. Ensuring our guests' comfort is always our priority.It's wonderful to know that you believe our hotel offers great value. We strive to provide excellent service and facilities at a competitive price.Thank you once again for your kind words. We hope to have the opportunity to welcome you back in the future for another perfect stay.Best regards,Best regards,Cherrie NgHotel Manager

Response from Property: Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Cherrie Ng Hotel Manager