Crowne Plaza Hong Kong Causeway Bay Reviews

Great hotel in a great location at causeway bay with easy access to mtr

The hotel is located in a good area for shopping and entertainment. The check in was fast and the staff was very nice and polite. The room is spacious. The best about the room was the bed and the pillows- very comfy! The price is quite high for this type of 5* hotel. I would not classify as 5 * but for Hong Kong I suppose it is. Overall, good experience!

We had a nice swim in the morning on the top roof of the hotel. It’s located in the heart of Causeway Bay, easy to reach all attractions, 3 minutes walking from Times Square.

Good location, clean and spacious room. Attended to my request of a room near the lift.

Thanks Ms Joanne Cheung 张雪敏, for your professional and enthusiastic service, which made guests feel at home. Thank you!

My mom and I enjoyed our stay very much. The bathroom is very spacious and clean. The view is good!

5 stars for my experience! Good hotel staff that’s makes all the difference. I woke up at 5am to realise that I booked my taxi to airport at the wrong time. (flight was 8am) They were so nice to help me sort out my mess and was so reassuring to help me and my family make it to the airport in time!! (All these happening at 5am in the morning) Also we left some stuff behind in our haste but they managed to find it for us. 💯 will recommend!!!

Room: Big and spacious. Modern. Well laid out. With excellent lightings, very comfortable king size bed, large flat screen TV and a huge wardrobe. Almost floor to ceiling full length window offers a panoramic view of luxurious condos on the mountain slopes and the famous HK turf club and all its sports facilities. Bathroom: Big and spacious too with separate bath tub and rain shower cubicle. Excellent shower pressure. The basin has a mixer but with two separate tap controls. The WC is of standard design. Housekeeping: Very polite staff who keep the place really clean. Reception: Very polite and very fast. I emailed them before my arrival and received a reply instantly. I emailed them at 1am during my stay and received a reply instantly. Incredible service. Concierge: Impressive young staff. They anticipated my needs and acted on it before I even utter a word. And they have excellent knowledge of the area and HK to give us very accurate information and direction. My wife and friends say "this is the hotel we will stay again when we come back to HK."

Amazing customer services. Location is the best in island. Not far from central.

Location is good and accommodation is not bad. One thing I was disappointed is that they don’t have power battery cable for the smartphone. I forgot to bring it and I asked for the stuff and they just said they don’t have it. We had to go buy it at the convenience shop while raining at night.

Not too much close around the hotel but service and staff excellent

This hotel has a great and convenient location. Although a bit worn out over the years but service is good and housekeeping staff “Xiao Rong” was wonderful and attentive to my family’s needs. The room was very spacious and had a beautiful view overlooking the Happy Valley racecourse.

I stayed at the Crowne Plaza for two nights and it was great! The location is convenient and there are many restaurants and bakeries right outside the front doors. The room itself is very spacious, super clean and comfortable. I stayed in one of the higher floors and the view is very beautiful. The amenities are very nice and the pool was perfect. I will definitely stay again.

The hotel room is spacious and comfortable. We checked in the hotel the night before our wedding registration day. The receptionist knew I needed late check out as the registration ceremony is at 11am and we won’t be able to make it for the 12 noon check out. She extended the late check out time for us until 4pm. We came back to the hotel and get changed at 3pm then checked out. We can’t thank her enough for the hospitality and understanding. I put all of my family members who visited from overseas at the same hotel. They were very pleased with the hospitality. Thank you Crowne Plaza.