Nina Hotel Island South

Nina Hotel Island South Reviews

Nina Hotel Island South

No.55 Wong Chuk Hang Road, Aberdeen, Southern District, Hong Kong, ChinaView Hotel Details
Nina Hotel Island South
Nina Hotel Island SouthNina Hotel Island SouthNina Hotel Island South
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Nina Hotel Island South Guest Reviews

4.3/5
Very Good
2268 review
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(2268)
Positive reviews(2171)
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Easy to get around(253)
Large rooms(214)
Close to amusement park(147)
Friendly front desk staff(85)
Stayed multiple times(27)
Average lighting(20)
Negative reviews(97)
Anonymous User
Premier Hill View Room with balcony
Stayed in Sep 2024
Family
4 review
2.5/5
Posted on Sep 9, 2024
I recently stayed at this hotel for one night. While the location is convenient with only a short walk to the MTR station, it is not the most central. There is a large new mall nearby which provides plenty of dining and shopping options. The room I booked was listed as a "luxury" room with balcony. However, I was quite disappointed with the overall condition and cleanliness. The flooring showed significant wear and scarring that detracted from the presentation. Additionally, the amenities and bathroom facilities were rather basic for the inflated price compared to standard rooms at other hotels in HK. I did get to try out the swimming pool which was pleasantly hygienic. However, the changing area was quite cramped and lacked essential amenities like seating or lockers. It really felt more like a public shower area than a proper pool facility. Overall, while the beds were comfortable enough for a night's sleep, I cannot recommend staying here for the value. The room did not live up to expectations for the higher price point. It served adequately as an overnight sleeping accommodation but lacked comfortable lounging spaces or high quality finishes I expect from a "luxury" designation. In the future, I would look elsewhere for both a better experience and more reasonable rates.
Response from Property: Dear valued guest,Thank you for your recent stay at Nina Hotel Island South and taking the time to share your feedback with us.Please accept our sincere apologies for the experience you encountered during the stay. Please rest assured that we are taking your feedback very seriously, and I have shared with our team and appropriate action had been taken.Furthermore, I understand that our team has contacted you for direct follow up. Thank you once again for your valuable feedback. I do hope we shall have an opportunity to welcome you back in the near future. With warm regards, Roman Sidorov Director of Operations Nina Hotel Island South
Kim F
City View Room
Stayed in Sep 2024
Solo travelers
31 review
4.2/5
Very Good
Posted on Sep 6, 2024
Nice spacious room. Again, I invited a friend to join me for buffet dinner at hotel's ION restaurant ... excellent choice of food
Response from Property: Dear Kim F,Thank you for your recent stay at Nina Hotel Island South and taking the time to share your feedback with us. We are delighted to hear that you had an enjoyable time with us this time and your experience has been overall positive. Thank you for your kind words about the spacious room and the excellent variety dinner buffet food choice provided by our ION team and they will be happy to read your comments. Once again, thank you for your compliment and we look forward to the pleasure of welcoming you back in the near future. With warm regards, Roman Sidorov Director of Operations Nina Hotel Island South
Guest User
City View Room
Stayed in Aug 2024
Family
1 review
2.7/5
Posted on Aug 13, 2024
The location of the hotel is quite convenient, with a bus stop right outside and a metro station nearby. HOWEVER, The cleanliness was subpar. My son got bitten by BEDBUGS, leaving welts on his skin, and I have taken pictures as evidence. I reported this issue to the management. Additionally, no safety box in the room, which was concerning. The quality of amenities was poor; for example, the tissue paper provided was not as soft as what you'd expect from similar hotels, and the shampoo and conditioner were of low quality. The area outside the elevator was dimly lit, which scared my child when the elevator doors opened. Overall, the stay was disappointing due to these issues.
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback about your stay at Nina Hotel Island South.Please accept our sincere apologies for the experience you encountered during the stay. Rest assured that your feedback is taken seriously and I have reviewed your comments with our team and took appropriate action accordingly. I also understand that our team is contacting you for further direct follow up.Thank you once again for your valuable feedback and I do hope we shall have an opportunity to welcome you back in the near future.With warm regards,Roman SidorovDirector of OperationsNina Hotel Island South
Ellen
City View Room
Stayed in Aug 2024
Family
1 review
3.2/5
Posted on Aug 29, 2024
Horrible location. It's in the middle of a ghost town (ghost district). There are only graffiti on the walls. No supermarkets, no convenience store, no pharmacy, no laundry shop, no decent eating places in the vicinity. Yes,there is a shopping centre nearby,but prices there are skyhigh. Four breakfast buns for HKD50! Quite a spooky neighbourhood. I really regret booking the hotel. We ended up shortening our stay from three nights to two nights.
Response from Property: Dear Ellen,Thank you for taking the time to share your review about your recent stay at Nina Hotel Island South.We sincerely apologies for the inconvenience caused and in not meeting your expectation about the hotel location and facilities nearby the hotel. Should you plan to stay with us in future, please contact me directly so I can personally assist you with the reservation. Thank you once again for your valuable feedback and we hope to have the pleasure of welcoming you back in the near future.With kind regards,Roman SidorovDirector of OperationsNina Hotel Island South
Nacdia
City View Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The Hospitality of Nina hotel is great. Because it's my birthday so I booked for staycation. I requested a room with one Queen bed. But it's peak season so the rooms with one bed were fulled. Then Customer Service realised my birthday and upgraded to Premier Room with City view. And gave me a birthday cake for present. I'm so Thankful !This Hotel promotes Kindness to animal, elderly, and go green. They have Distilled water machine to refill fresh water. $107 for breakfast buffet is a good deal that many choices and convenient for the location that are hard to find a canteen. Or go to Aberdeen to find something to eat is also convenient. I will book NINA hotel again next time. 酒店服務質素真的很好,本來生日想找個地方玩和staycation. Book左一間普通房,但因peak season所以一床房位已滿,客服見我正日生日就同我Upgrade 到套房,還送我一件蛋糕作生日禮物,真的很開心!酒店提倡做好心,愛護動物,長者及環保,有飲水機給我們裝水~早餐$107值得食,款式多而且方便始終附近難揾食.除非落香港仔都算方便。
Response from Property: Dear guest, thank you for visiting L'hotel Nanwan and taking the time to share your stay experience. Providing excellent service to our guests has always been our goal. We are delighted to hear that you enjoyed your stay, especially the team's attentive service. We are honored to serve you. With your support and affirmation, the team will work hard to maintain the service level it deserves and do better. Thank you again for your valuable sharing and support. We look forward to serving you again in the near future. wish you a happy life! Roman Sidorov Director of Operations L'hotel South Bay
Magdalena Scholastica
City View Room
Stayed in Jun 2024
Other
19 review
4.5/5
Great
Posted on Jul 11, 2024
The scene from the gym/ swimming pool is stunning! The room is of nice size as in the past. During summer the hotel is very popular amongst students & I saw groups of Mainland students enjoying themselves in lobby & other areas. Some long-stay clients will take their kids for school at around 7-8 am- that’s rush hours for elevator. After 9 am the traffic will ease off. I recommend this place for stay compared with options in CWB & MK. It’s usually less crowded. Btw the new Southside shopping mall is open & there is a cinema there. One more great option for shopping & entertainment.
Response from Property: Dear valued guest,Thank you for your recent stay at Nina Hotel Island South and taking the time to share your feedback with us.We are delighted to hear that you had an enjoyable time with us this time and your experience has been overall positive. Once again, thank you for your compliment. We look forward to welcome you back in the near future.With warm regards,Roman SidorovDirector of OperationsNina Hotel Island South
Lana 064
City View Room
Stayed in Jun 2024
Solo travelers
15 review
3.7/5
Posted on Jun 20, 2024
This is a decent and affordable hotel on the south island, very close to Wang Chuck Hang road metro station, near popular Ocean park and Deep water bay beach/ Repulse bay beach. Good value for the money. ☺️: the room was clean and very quiet with a lovely hill view. The staff are very helpful and friendly.The swimming pool and the gym are lovely. Room for improvement: felt a bit claustrophobic because the windows are sealed and he furniture is outdated and dark.AC was very noisy and You could feel the high humidity level. the area around is quite industrial and bare.One Seven eleven shop and Pizza express only nearby.
Response from Property: Dear Lana 064,Thank you for your recent stay at Nina Hotel Island South and taking the time to share your feedback with us.While we are glad to hear that your stay experience has been positive in some aspect, we apologize for any inconvenience caused. Please rest assured that I have reviewed your comments with departments concerned and took appropriate action accordingly.Once again, thank you for your support and for drawing our attention to where improvement is needed. I do hope we shall have an opportunity to welcome you back in the near future.With warm regards,Roman SidorovDirector of OperationsNina Hotel Island South
Dan00w
City View Room
Stayed in Jun 2024
Travel with friends
2 review
3.2/5
Posted on Jun 9, 2024
Overall it was alright, the room was decent. Most of the amenities were clean but the spoon and fork had stains on them. Couldn't complain about the bed comfortability and the service was pretty good. Bit pricey tho for what we paid, maybe it was because it was a busy day? If it was cheaper I definitely wouldnt complain as much but we did book it on a Saturday to sunday so its not a surprise it was more expensive and busy. Location wise, there is only 1 convinent store nearby and pretty much no restaurants, however if you book this for Ocean Park then it is a very good choice for a cheap hotel near the park.
Response from Property: Dear Dan00w, Thank you for your recent stay at Nina Hotel Island South and taking the time to share your feedback with us. While we are glad to hear that your stay experience has been positive in some aspect, we are disappointed to learn that the cleanliness of the cutleries inside the room and the surrounding facilities were not up to your expectations. We sincerely apologize for any inconvenience caused. Please rest assured that I have reviewed your comments with departments concerned and took appropriate action accordingly. Once again, thank you for your feedback. If we can be of any assistance for your next visit, please feel free to contact us. With warm regards, Roman Sidorov Director of Operations Nina Hotel Island South
Guest User
City View Room
Stayed in May 2024
Travel with friends
14 review
4.5/5
Great
Posted on May 26, 2024
Apart from the location not being too convenient, the room is comfortable and spacious. There are still buses/minibuses directly to Central, Wan Chai, and Causeway Bay right outside to the hotel. 10 -15 mins walk to mtr station.
Response from Property: Dear valued guest, Thank you for taking the time to share your feedback about your recent stay at Nina Hotel Island South. While we are happy to hear that your stay experience has been positive in some aspect, we apologize for any inconvenience caused regarding the hotel location. Thank you once again for your valuable feedback and we look forward to welcoming you back in the near future. With warm regards, Roman Sidorov Director of Operations Nina Hotel Island South
waisuede
City View Room
Stayed in May 2024
Business travelers
46 review
4.5/5
Great
Posted on Jun 1, 2024
Great hotel, clean, comfortable and nice staff, but the neighbourhood and community is bad, no shops no restaurants
Response from Property: Dear waisuede,Thank you for taking the time to share your review about your recent stay at Nina Hotel Island South. While we are glad to hear that your staying experience has been positive in some aspect, we are disappointed to learn that the facilities nearby the hotel was not up to your expectations. We sincerely apologize for any inconvenience caused. Thank you for your kind words about the attentive services provided by our team, and they will be happy to have your acknowledgement. Thank you once again for your feedback and we look forward to the pleasure of welcoming you back in the near future. With warm regards, Roman Sidorov Director of Operations Nina Hotel Island South
Guest User
City View Room
Stayed in Jun 2024
Business travelers
84 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Good place to stay with the pool and quiet area
Response from Property: Dear Valued Guest, Thank you for your recent stay at Nina Hotel Island South and taking the time to share your feedback with us. We are delighted to hear that you had an enjoyable time with us this time and your experience has been overall positive. Once again, thank you for your compliment and we look forward to the pleasure of welcoming you back in the near future. With warm regards, Roman Sidorov Director of Operations Nina Hotel Island South
Guest User
City View Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 3, 2024
Clean and spacious. The staff were very nice!
Response from Property: Dear valued guest, Thank you for choosing Nina Hotel Island South and sharing your positive review with us. We are delighted to learn that your stay experience has been overall positive, and enjoyed our guest room and the attentive services provided by our team. we look forward to the pleasure of welcoming you back very soon.With warm regards, Roman SidorovDirector of OperationsNina Hotel Island South
Guest User
City View Room
Stayed in Mar 2024
Couples
26 review
4.2/5
Very Good
Posted on May 6, 2024
The hotel is not very convenient, but the price is acceptable. The staff is very nice, and the hotel room is clean. We are satisfied with the living experience.
Response from Property: Dear valued guest,Thank you for taking the time to share your review about your recent stay at Nina Hotel Island South. While we are glad to hear that your stay experience has been positive in some aspect, we apologize for any convenience caused regarding the hotel location. Thank you for your kind words about the guestroom and the services provided by our team, and they will be happy to have your acknowledgement. Thank you once again for your support and we look forward to the pleasure of welcoming you back in the near future. With warm regards, Roman Sidorov Director of Operations Nina Hotel Island South
Guest User
City View Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Nice, enjoy the day
Response from Property: Dear valued guest,Thank you for sharing your positive review about your return stay at Nina Hotel Island South.We are so glad to learn that you had a nice stay with us. We look forward to the pleasure of welcoming you back in the not too distant future.With kind regards,Roman SidorovDirector of OperationsNina Hotel Island South
wildflower01
City View Room
Stayed in Feb 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Feb 12, 2024
The service was great. ! The room is very beautiful, spacious, fit for work they have a comfotable working space. Love the room! Huge dresser,huge bed.. extra pillow.♥️👌👌 Nearby bus stops.
Response from Property: Dear Vimalyn, Thank you for taking the time to share your review about your recent stay at Nina Hotel Island South. We are pleased to hear that you had an enjoyable time with us this time and your experience has been positive in general, especially in guest service, guestroom's condition and in room amenities aspect. Once again, thank you for your compliment. We look forward to welcome you back in the near future. With warm regards, Roman Sidorov Director of Operations Nina Hotel Island South