The Charterhouse Causeway Bay

The Charterhouse Causeway Bay Reviews

The Charterhouse Causeway Bay

209-219 Wanchai Road, Wanchai, Hong Kong, ChinaView Hotel Details
The Charterhouse Causeway Bay
The Charterhouse Causeway BayThe Charterhouse Causeway BayThe Charterhouse Causeway Bay
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The Charterhouse Causeway Bay Guest Reviews

3.9/5
Good
5578 review
Verified reviews
Location4.1
Amenities3.7
Service3.9
Cleanliness3.9
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All Reviews(5578)
Positive reviews(4922)
Reviews with photos/video(1457)
Easy to get around(325)
Great value for money(306)
Average sound insulation(112)
Many dining options(100)
Convenient for shopping(97)
Close to metro(69)
Stayed multiple times(37)
Negative reviews(656)
tangkim
Superior Room
Stayed in Jun 2024
Solo travelers
11 review
3.5/5
Posted on Jun 26, 2024
the size of the room is not small, but there are not many facilities provided other than a restaurant.
Guest User
Business Floor Room
Stayed in Jun 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Jun 13, 2024
I feel the only thing that let them down was not having laundry services they were not helpful and offered no real solution I would encourage them to partner up with a local laundry with pressing facilities for shirts and jackets
Waiguoren
Economy Single Room
Stayed in Jun 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Jun 14, 2024
Great value, convenient location, attentive staff. I'd recommend this hotel, but book in advance!
Anni43
Superior Room
Stayed in Jun 2024
Couples
37 review
3.5/5
Posted on Jun 11, 2024
The hotel is well located between Chan Wai and Causeway bay subway stations. The room was at the 20th (last) floor with a nice view on the mountain. The negative point is that we were hearing the vibrations from the airco groups located on the roof (?). The room is clean but extremely old like many hotels in HK so ok it was expected. There are only old plugs and only HK type (normal we are in HK) but not well located so if you place the adapter to the one close to the bed it can't fit... The bath tap is also extremely old. I was afraid to break it each time I took a shower. But water was warm and in quantity so no problem. The breakfast is a buffet but food/dishes were not well prepared. For instance the bacon was overcooked and very hard or looks like if it has been prepared the day before. The cheese looked like if it stayed too long outside. Nothing appetising :s
buks
Economy Single Room
Stayed in May 2024
Solo travelers
27 review
3.7/5
Posted on Jun 4, 2024
Stayed in this hotel before and they have a problem with their wifi. So I requested for a room with better internet connection and they gave a room located at their "signature" floor. It is definitely an upgrade.
S.Yip
Superior Room
Stayed in May 2024
Couples
17 review
4.0/5
Very Good
Posted on May 23, 2024
Good services and condition Electric water machine offer, and sufficient room necessary things offered. Hot water for bathing Food shops, canteens, restaurants , supermarkets nearby hotel. Efficiency transportation and MTR walk 10 minutes to hotel.
Guest User
Superior Room
Stayed in May 2024
Friends
92 review
5.0/5
Outstanding
Posted on May 19, 2024
We usually checkin in this hotel everytime we are in HK becausevof its location and proximity in the heart of the citu. We enjoy the rooms and the breakfast yhst truly fascinating and taste of asian, chinese and western combination.
6/7
Donna Joy
Business Floor Room
Stayed in May 2024
Couples
6 review
3.0/5
Posted on May 16, 2024
The hotel although is old, it is still nice. The location is nice. Plenty of nearby restaurants. It is also accessible. The hotel is not that far from wanchai and causeway bay mtr stations. Just note that the hotel don’t offer any toiletries like toothbrush/toothpaste. The only thing they provide are hand soap and 2 in 1 shampoo and body wash. There are no free water and coffee as well.
Anonymous User
Superior Room
Stayed in May 2024
Couples
10 review
3.2/5
Posted on May 27, 2024
The location is good. Near both Wan Chai and Causeway bay MTR stations. It’s good if you want a bathroom and a bed for a night in the city centre of Hong Kong. A small gym room is available.
Guest User
Business Floor Room
Stayed in Apr 2024
Business travelers
13 review
4.7/5
Amazing
Posted on Apr 26, 2024
The Charterhouse Causeway Bay is in an excellent location on Hong Kong Island. The hotel has a please Cafe for breakfast and lunch. Outside there are many other eating options, a supermarket across the street and a 711 around the corner. Inside the rooms are compact but comfortable. I would recommend it for another business trip.
RYE11
Superior Room
Stayed in Jun 2024
Couples
60 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Great location. Lots of restaurants nearby. Will book again
Guest User
Superior Room
Stayed in Mar 2024
Other
70 review
4.5/5
Great
Posted on Mar 27, 2024
The bath towel has a bug hole. I spoke to the front desk and they gave me a clean one. Good location. NO USD charging.
K&C
Superior Room
Stayed in Mar 2024
Couples
11 review
5.0/5
Outstanding
Posted on Mar 21, 2024
I really loved this hotel! We stayed in the 2nd floor and it was very modern. I heard the rooms in Hong Kong were small but this room was actually a good size. The staff were very friendly and spoke English. I would recommend this hotel to any one visiting Hong Kong! I do have to add, the walls are a little thin so sometimes we can hear the neighbors. Also there is always a little light from the wall- it never turns off, even at night.
Floyd Enzo
Economy Single Room
Stayed in Apr 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 5, 2024
It was a great time staying with this hotel I would recommend it 10/10
Simon27
Superior Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Great location, nice room and clean. Staff are very accommodating and helpful. Loved to stay here everytime i come to hong kong