The Upper House

The Upper House Reviews

The Upper House

Pacific Place, No.88 Queensway, Central and Western District, Hong Kong, ChinaView Hotel Details
The Upper House
The Upper HouseThe Upper HouseThe Upper House
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The Upper House Guest Reviews

4.6/5
Great
513 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(513)
Positive reviews(500)
Reviews with photos/video(212)
Friendly owner(169)
Awesome rooms(136)
Classy environment(40)
Large rooms(38)
Well designed(37)
Nice bathtub(35)
Delicious breakfast(35)
Nice sea view(25)
Negative reviews(13)
Tipsy Rose
Studio 70 Island View
Stayed in Aug 2024
Couples
3 review
4.7/5
Amazing
Posted on Sep 2, 2024
It’s probably one of the best hotel I’ve ever stayed. Very good location as it’s connected to the Admiralty station and also walking distance to Central area, Hong Kong Park, Peak tram etc. Good for short trip and business people. The whole experience was just as fantastic however if you ever stay there, better turn the wine fridge off during night time. There was a fridge (wine fridge) in the room and it was making crazy noise for whole night and I couldn’t sleep a wink unfortunately 😞 I could have turned it off but too bad I didn’t 🥲🥲🥲
6/10
Response from Property: Thank you very much for your time in sharing your feedback with us.Please accept my sincere apology for the noise disturbance from our fridge.Nevertheless, we are thrilled to know you have enjoyed the overall stay in our house.We look forward to welcoming you back again in the near future.Best regards,Edward TangDirector of Guest Experience
Anthony’s Adventures
Studio 70 Island View
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Location: 10 out of 10: Walk score: 11 out of 10: **walking distance from Admiralty 5 min. **Cafe Dahlia inside hotel 1 min. **Starbucks 2 min: inside Pacific Place **Pour over: Little Cove Espresso & Cafe: 1 min: inside Pacific Place.
Response from Property: Dear Anthony,Thank you for your wonderful feedback.We are thriled to know you enjoyed your time in our house.Look forward to welcoming you back in the future.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 70 Harbor View
Stayed in Jul 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Jul 10, 2024
The Upper House is a stunning luxury hotel located in the heart of Hong Kong. The spacious suites are impeccably appointed, with high ceilings, large windows, and every modern amenity. The attentive staff provide discreet and personalized service. Guests can enjoy the tranquil outdoor terrace, state-of-the-art gym, and exquisite dining options. From the elegant lobby to the serene guestrooms, every detail at The Upper House exudes sophistication and style. It's an oasis of calm in the bustling city, perfect for both business and leisure travelers seeking the ultimate luxury experience.
Response from Property: Thank you very much for your wonderful feedback.We are thrilled to know you have such a great time in our house and appreciate all your kind words to our facilities and team.Look forward to welcoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 70 Harbor View
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 2, 2024
Very convenient location - a pleasant stay overall with nice facility, comfy and classy decor, and a nice arrangement for birthday. The check-in process can be improved with more attentiveness.
Response from Property: Thank you very much for staying with us recently.I am concerned about your feedback on arrival experience and certainly will review internaly for future improvement.Nevertheless, I am glad to know you have a great time in our house and look forward to welcoming you back soon.Best regards,Edward TangDirector of Guest Experience
Jennifer tang 1979
Studio 70 Island View
Stayed in Nov 2023
Business travelers
65 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The location is great, just above the mtr station. The view is magnificent and the breakfast is nice!
Response from Property: Dear Jennifer,Thank you very much for staying your feedback with us!We are thrilled to know you have a wonderful time in our house.We hope to see you again in the near future.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 80 Island View
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 12, 2024
really best hotel in HK island as it is in JW Marriott hotel the location is also best and it is adjacent to pacific mall very good for shopping
Response from Property: Thank you very much for sharing your wonderful feedback about your stay.We appreciate all your kind words and support.Look forward to welcoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Mr. T
Studio 70 Harbor View
Stayed in Oct 2023
Family
22 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Stayed on national day and watched the fireworks from the room. Room had a perfect view and the size was larger than your average room in HK. Staff was very friendly and will definitely be back next time.
Response from Property: Thank you very much for staying with us over the National holiday.I am glad to know you have such a wonderful time in our house enjoying the firework.We appreciate your kind words to our team and look forward to welcoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Lok yee
Studio 70 Island View
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Staff did really well on arrangements and excellent services
Response from Property: Dear Lok Yee,Thank you very much for staying with us.We appreciate your kind words and hope to welcome you back again soon.Best regards,Edward TangDirector of Guest Experience
Imre Alexandre
Studio 70 Harbor View
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 4, 2024
A very stylish hotel, great room design and perfect service.
Response from Property: Thank you very much for sharing your wonderful feedback with us.We are thirlled to know you have such a great time in our house.Look forward to welcoming you back again soon.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 70 Island View
Stayed in Dec 2023
Couples
5 review
4.7/5
Amazing
Posted on Jan 25, 2024
great service. great view. the room was perfect and as described. Even though the price was a bit high but still worth it for special occasion.
Response from Property: Thank you very much for staying with us.We appreciate your kind words and support to our house.Please come back soon in the near future.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 70 Harbor View
Stayed in Mar 2024
Booked for others
11 review
5.0/5
Outstanding
Posted on Apr 30, 2024
good location and very nicely designed rooms with great amenities.
Response from Property: Thank you very much for your kind words.We are glad you have enjoyed our house for your recent visit.Look forward to seeing you again in the future.Best regards,Edward TangDirector of Guest Experience
Michelle
Studio 70 Island View
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 29, 2023
This hotel totally deserves the award for 4th top hotel in the world! What a divine place to stay. If I had stayed one night longer, I would have never left. The service is first class with such friendly and attentive attention. I felt very valued as soon as I walked through the door. The food at Salisterra was outstanding, and dinner and breakfast were a special experience. The room was stunning. I loved every moment in that room. All the facilities were clean, tidy and well-maintained. I couldn't fault a single second of my time at the hotel. I highly recommend this hotel to anyone wanting to experience something special. I thoroughly enjoyed my time there and can't wait for my next staycation there. Thank you to all the wonderful staff who made me feel at home in their little corner of paradise in Hong Kong.
Response from Property: Dear Michelle,Thank you very much for your time in sharing your wonderful feedback.We are thrilled to knmow you have such a great time in our house and appreciate all your kind words to us.We very much look forward to welcoming you back to our house in the near future.Best regards,Edward TangDirector of Guest Experience
Allea Young
Studio 70 Harbor View
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 2, 2023
A beautiful hotel to staying w your partner or family 😍
Response from Property: Dear Allea,Thank you for sharing your feedback with us.We appreciate your kind words and look forward to welcoming you back again soon.Best regards,Edward TangDirector of Guest Experience
Dorcas Choi
Studio 80 Island View
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
awesome room design and very comfortable
Response from Property: Dear Dorcas,Thank you very much for your review.We are thrilled to know you have enjoyed our house in your recent visit.Look forward to welcoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Guest User
Studio 80 Island View
Stayed in Nov 2023
Couples
15 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Nice and comfy, location’s also quite convenient, shall definitely come again soon.
Response from Property: Thank you very much for sharing your wonderful feedback with us.We are glad to know you have enjoyed your recent stay with us.Look forward to seeing you again soon.Best regards,Edward TangDirector of Guest Experience