Ibis Hong Kong North Point

Ibis Hong Kong North Point Reviews

Ibis Hong Kong North Point

138 Java Road, North Point, Eastern District, Hong Kong, ChinaView Hotel Details
Ibis Hong Kong North Point
Ibis Hong Kong North PointIbis Hong Kong North PointIbis Hong Kong North Point
Check available rooms for your travel dates
We Price Match
1 night

Ibis Hong Kong North Point Guest Reviews

4.1/5
Very Good
2316 review
Verified reviews
Location4.2
Amenities3.8
Service4.1
Cleanliness4.1
Filter by:
Sort by:
All reviews(2316)
Positive reviews(2116)
Reviews with photos/video(644)
Easy to get around(414)
Close to metro(261)
Great value for money(169)
Small room size(104)
Convenient for shopping(102)
Nice sea view(84)
Many dining options(82)
Friendly front desk staff(65)
Negative reviews(196)
Anonymous User
Superior Twin Room
Stayed in set 2024
Solo travelers
105 review
4.0/5
Very Good
Posted on 16 set 2024
The hotel is good value for money even room is small. The only thing I am not happy about is the toilet flush pressure is not enough.
Anonymous User
Standard Double Room
Stayed in ago 2024
Other
17 review
4.2/5
Very Good
Posted on 6 set 2024
Good Location! Just take the exit A1 from the mtr then turn right, there's a lot of restaurants around the hotel. All i can add up from my experience is the Check in, it's fast if they have the available room...
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience at Ibis Hong Kong North Point! We are delighted to hear that you enjoyed our convenient location and the variety of restaurants nearby. We strive to make our hotel accessible and comfortable for all our guests, and itโ€™s wonderful to know that you found it easy to navigate from the MTR.We appreciate your feedback regarding the check-in process. Our team is dedicated to providing a smooth and efficient experience, and we are glad to hear that you found it fast when rooms were available. Your input is invaluable as we continually work to enhance our services, and we will certainly take your comments into consideration.If thereโ€™s anything specific you would like us to improve or if you have any other suggestions, please feel free to reach out. We hope to welcome you back in the future for another enjoyable stay!Warm regards,The Ibis Hong Kong North Point Team
kkoroleva
Superior Double Room with Harbour View
Stayed in lug 2024
Couples
3 review
4.0/5
Very Good
Posted on 30 lug 2024
The view was exceptional. Even though the building itself was under construction (I suppose facade renewal) they gave us room with the best view ever. The hotel is situated at really convenient place, near the subway station and ferry station. The staff at the hotel was benevolent and helpful at most times. Here comes disadvantages. The room is tiny, a bit lazily maintained (the mirrors were dirty and at some unused at most cases places of bathroom it was untidy). But the main thing: in was humid as hell there. The conditioner, left working at lowest possible temperature hardly was making any difference. The bedsheets were almost wet with humidity and TV and mirrors had mist on it at all times. The breakfast was really simple with only a few options. No pancakes or other sweet breakfast were provided (except plain cornflakes). Every 2 rooms has a service door between them so I was crazily surprised when one night, I heard our neighbor trying to enter our room. Although after that the staff changed our room (but humidity never went away). To sum up. The view was worth the money. But if there will be next time we will have a conversation about humid and conditioner work.
Response from Property: Dear valued guest,Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed the exceptional view from your room and that our staff's benevolent and helpful service enhanced your stay. It's great to know that our convenient location near the subway and ferry stations added to your overall experience.We sincerely apologize for the challenges you encountered during your stay. We are sorry to hear that the size and maintenance of the room did not meet your expectations. Your feedback regarding the cleanliness and humidity levels in the room have been duly noted, and we will address these issues with our housekeeping and maintenance teams to ensure such oversights are rectified promptly.Regarding the breakfast options, we appreciate your feedback on the lack of variety provided. We will review our breakfast offerings to see how we can better cater to the preferences of our guests in the future.We are truly sorry for the inconvenience caused by the service door between rooms and the humidity issue you experienced. Rest assured, we take the safety and comfort of our guests seriously, and we will investigate the incidents you mentioned to prevent any recurrence in the future.We understand your concerns and appreciate your understanding. Your feedback is invaluable to us as we continuously strive to improve the quality of our services. Should you choose to stay with us again, we would welcome the opportunity to make your next visit more comfortable and enjoyable.Thank you once again for sharing your thoughts with us. We hope to have the pleasure of welcoming you back in the future for an improved experience.Warm regards, Team
Kar Wai
Standard Double Room
Stayed in lug 2024
Solo travelers
1 review
4.5/5
Great
Posted on 15 lug 2024
Stay here for 2 nights, and the cleaner aunty will come in to help you change towel, clean room everyday. Location from MTR is very convenient (EXIT A), but the North Point location itself seems quite far from Central and other popular places (nearer to Monster Building) Bus to Airport available (A11) at adjacent to the hotel. Did provide toothbrush but not toothpaste, 7Eleven/Circle K is nearby can buy at there. *I am staying at 21st floor Room 10 and the view is very good as it is facing the sea between 2 buildings but Ibis currently undergoing renovation or repainting so your view is also quite not nice๐Ÿ˜… which explained why this Ibis is cheaper than another Ibis Can't really blame them, whole hongkong is like undergoing reconstruction. Would recommend Ibis North Point as well.
Response from Property: Thank you for choosing to stay at Ibis Hong Kong North Point and for taking the time to share your detailed feedback with us. We are delighted to hear that you found our location near the MTR station to be very convenient for your travels around Hong Kong. It's great to know that our housekeeping team ensured your room was clean and comfortable throughout your stay. We appreciate your understanding regarding the ongoing renovations at our hotel, and we apologize for any inconvenience this may have caused. Rest assured that we are constantly working to improve our facilities to provide a better experience for our guests.Your feedback about the view from your room on the 21st floor facing the sea is much appreciated. We understand that the construction work may have affected the overall view, and we thank you for your understanding on this matter. Your recommendation means a lot to us, and we are thrilled to hear that you would recommend Ibis Hong Kong North Point to others.We take note of your comments about the availability of toothbrushes without toothpaste and the nearby convenience stores for purchasing essentials. Your feedback is valuable to us as we strive to make necessary improvements to enhance the overall guest experience.Once again, thank you for choosing to stay with us and for sharing your thoughts. We hope to have the pleasure of welcoming you back to Ibis Hong Kong North Point in the future. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know. Warm regards from the team at Ibis Hong Kong North Point.
Guest User
Standard Double Room
Stayed in lug 2024
Business travelers
1 review
4.5/5
Great
Posted on 22 lug 2024
The room is tight but has lovely decorations. Also, in-room amenities are perfect for an extended stay. I love that the hotel provides a wardrobe; therefore, my stuff can be tucked into it promptly. Also, life can be organized even in a small room. Room service is really helpful!! It is a great location, just a few steps to MTR. Market all around as well. My room package with breakfast which was ok. I was not surprised about the meal bc the hotel provides the same meals almost every day. Sad that my room had no spacious view it was adjacent building views
Response from Property: Thank you for taking the time to share your detailed feedback about your recent stay at Ibis Hong Kong North Point. We are delighted to hear that you appreciated the lovely decorations in your room and found the in-room amenities perfect for your extended stay. It's great to know that the wardrobe provided helped you stay organized, even in a cozy space.We are glad to hear that you found our room service to be helpful and that you enjoyed the convenience of our location, just a few steps away from the MTR with markets all around. We understand your disappointment about the lack of a spacious view from your room, and we appreciate your understanding regarding the breakfast offerings.At Ibis Hong Kong North Point, we strive to provide a comfortable and convenient experience for all our guests. Your feedback regarding the variety of meals served for breakfast is duly noted, and we will take this into consideration to enhance our offerings in the future.We apologize for any inconvenience caused by the limited view from your room and assure you that we value your feedback as it helps us improve our services. Should you choose to stay with us again in the future, please feel free to reach out to our team if you have any specific preferences or requests, and we will do our best to accommodate them.Thank you once again for sharing your experience, and we hope to welcome you back to Ibis Hong Kong North Point for another pleasant stay in the future. If you have any further feedback or questions, please do not hesitate to contact us.
Guest User
Standard Single Room
Stayed in lug 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on 10 lug 2024
Almost next to MTR exit. Simple check in & out. Love the partial sea view. Just that walls are thin and can easily hear next door activity.
Response from Property: Thank you for taking the time to share your feedback on your recent stay at Ibis Hong Kong North Point. We are delighted to hear that you found our hotel's proximity to the MTR exit convenient and that you enjoyed the simple check-in and check-out process.We are thrilled that you loved the partial sea view from your room. At Ibis Hong Kong North Point, we strive to provide our guests with a comfortable and enjoyable stay, and it is wonderful to know that you appreciated this aspect of your experience with us.We understand your concerns regarding the noise levels from neighboring rooms. Please accept our sincere apologies for any inconvenience this may have caused. We will certainly look into ways to minimize noise disturbances in order to enhance the overall guest experience.Your feedback is invaluable to us as we continuously strive to improve our services. We appreciate your kind words and the time you took to share your thoughts with us. Should you choose to stay with us again in the future, please do not hesitate to reach out to our team if there is anything we can do to make your stay more comfortable.Once again, thank you for choosing Ibis Hong Kong North Point. We look forward to welcoming you back for another pleasant stay in the near future. If you have any further feedback or questions, please feel free to contact us.
Nica
Standard Double Room
Stayed in lug 2024
Solo travelers
1 review
4.5/5
Great
Posted on 19 lug 2024
The room is neat, nice ambience and the view in the window is top tier
Response from Property: Thank you for taking the time to share your feedback on your recent stay at Ibis Hong Kong North Point. We are delighted to hear that you found the room neat, with a nice ambience, and enjoyed the top-tier view from the window.At Ibis Hong Kong North Point, we strive to provide our guests with a comfortable and enjoyable experience, and we are thrilled to know that we were able to meet your expectations. The cleanliness and ambiance of the room are of utmost importance to us, and we are glad that you found them to your satisfaction.The breathtaking view from the window is indeed one of the highlights of our hotel. We are pleased that you were able to appreciate it and that it added to the overall enjoyment of your stay. Nothing beats waking up to a stunning view, and we are glad that you got to experience that during your time with us.Your kind words serve as a great motivation for our team to continue delivering excellent service to all our guests. We are grateful for your positive feedback and for choosing to stay with us at Ibis Hong Kong North Point.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the near future.Thank you once again for your feedback, and we hope to have the pleasure of hosting you again soon at Ibis Hong Kong North Point.
Marconotpolo22
Standard Double Room
Stayed in lug 2024
Travel with friends
51 review
4.0/5
Very Good
Posted on 2 ago 2024
Decent hotel for your budget. Recommended for cleanliness.
Response from Property: Thank you for taking the time to share your feedback about your stay at Ibis Hong Kong North Point. We are delighted to hear that you found our hotel to be a decent choice for your budget and that you appreciated the cleanliness of our facilities. We strive to maintain high standards of cleanliness and comfort for all our guests, and it's wonderful to know that our efforts have made a positive impression on you. Your recommendation means a lot to us, as it encourages our team to continue providing a welcoming and pleasant experience for everyone who stays with us.If you have any additional comments or suggestions for improvement, please feel free to share. We are always looking for ways to enhance our guests' experiences. We hope to have the pleasure of welcoming you back to Ibis Hong Kong North Point in the future!Safe travels!
Brett Kho
Standard Double Room
Stayed in mag 2024
Solo travelers
74 review
4.7/5
Amazing
Posted on 31 mag 2024
Definitely one of the best deals I've ever seen on Hong Kong Island at the moment. Stayed for an entire weekend and it was generally a very pleasant experience. The lobby and stairs are a bit messy, but besides that the room was fairly clean, large enough to get work done on your laptop, and it also felt mostly quiet. However, they seriously need to fix the slamming of the doors, every time someone leaves a room The door slams and causes an earthquake in the hallway.
Response from Property: Thank you for taking the time to share your detailed feedback about your recent stay at Ibis Hong Kong North Point. We are thrilled to hear that you found our hotel to offer one of the best deals on Hong Kong Island and that you had a generally pleasant experience during your weekend stay.We appreciate your compliments regarding the cleanliness and spaciousness of your room, as well as the overall quiet atmosphere. Your feedback about the lobby and stairs being a bit messy has been duly noted, and we will make sure to address this issue promptly to enhance the overall guest experience.We apologize for the inconvenience caused by the slamming of the doors during your stay. Our maintenance team has been alerted to this issue, and they are working on a solution to ensure that this problem is resolved as soon as possible. We understand how disruptive this can be and want to assure you that we are taking steps to rectify the situation.Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests. We hope that despite the issues you encountered, you were still able to enjoy your time with us. Should your travels bring you back to Hong Kong in the future, we would be honored to have the opportunity to welcome you back for an even more enjoyable stay.Thank you once again for sharing your thoughts, and we look forward to the possibility of hosting you again at Ibis Hong Kong North Point. If you have any further comments or suggestions, please do not hesitate to reach out to us.
Guest User
Standard Double Room
Stayed in giu 2024
Other
3 review
3.2/5
Posted on 30 giu 2024
This hotel is pretty great as the necessary things for living are provided.
Response from Property: Thank you for taking the time to share your feedback on your recent stay at Ibis Hong Kong North Point. We are delighted to hear that you found our hotel pretty great and that we were able to provide you with all the necessary things for a comfortable living experience.At Ibis Hong Kong North Point, we strive to ensure that our guests have everything they need for a pleasant stay, from essential amenities to warm hospitality. It is wonderful to know that we met your expectations in this regard.We are constantly working to maintain the high standards of service that our guests have come to expect from us. Your kind words serve as encouragement for our team to continue delivering exceptional experiences to all our guests.If there is anything specific that stood out to you during your stay or if you have any suggestions on how we can further enhance your experience in the future, please do not hesitate to let us know. Your feedback is invaluable to us as we aim to continuously improve our services.Once again, thank you for choosing Ibis Hong Kong North Point for your accommodation needs. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you to the area.Warm regards,The Team at Ibis Hong Kong North Point
T
Standard Single Room
Stayed in mag 2024
Solo travelers
64 review
3.2/5
Posted on 28 mag 2024
Stayed 2 nights here. It's located in a residential area. A decent shopping plaza with supermarket and restaurants is just opposite. Quite some eateries nearby too. My single room is small as expected, toilet/ shower is cramped which is also expected. I think I won't return because the air conditioner is too cold and can't be adjusted (although the price is very good).
6/8
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Ibis Hong Kong North Point. We appreciate your detailed review and are glad to hear that you found our hotel's location convenient, with a nearby shopping plaza and eateries.We apologize for any inconvenience caused by the size of your single room and the cramped toilet/shower area. We understand that these factors may have impacted your overall comfort during your stay. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guests' experience.Regarding the air conditioner in your room, we apologize for the discomfort you experienced due to the temperature being too cold and not adjustable. We will look into this issue to ensure that our guests can enjoy a comfortable room temperature during their stay. Your satisfaction is important to us, and we regret that we fell short in this aspect.We are pleased to hear that you found the price of your stay to be very good. We always aim to provide our guests with competitive rates for their accommodation. We are sorry to hear that you do not plan to return to our hotel, but we hope that you will consider giving us another opportunity to exceed your expectations in the future.Once again, thank you for sharing your feedback with us. If you have any further comments or concerns, please do not hesitate to reach out to us. We value your opinion and hope to welcome you back to Ibis Hong Kong North Point for a more enjoyable stay in the future.
sergio3w
Standard Double Room
Stayed in giu 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 1 lug 2024
Dry nice hotel. Clean. Helpful and polite people at the reception
Response from Property: Thank you for taking the time to share your experience at Ibis Hong Kong North Point. We are delighted to hear that you found our hotel to be very nice and clean. Providing a comfortable and welcoming environment for our guests is always our top priority.We are especially pleased to hear that you found our reception team to be helpful and polite. Our staff members are dedicated to ensuring that all guests feel valued and well taken care of during their stay. Your kind words will surely motivate them to continue delivering exceptional service to all our guests.At Ibis Hong Kong North Point, we strive to create a memorable and enjoyable experience for each and every guest. Your positive feedback serves as a great encouragement for us to maintain our high standards of hospitality.If there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know. We value your feedback and are always looking for ways to improve our services.Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to welcoming you back to Ibis Hong Kong North Point in the near future.
Anonymous User
Standard Double Room
Stayed in giu 2024
Couples
1 review
5.0/5
Outstanding
Posted on 30 giu 2024
Clean and good service. The location near from mtr station
Response from Property: Thank you for taking the time to share your feedback on your recent stay at Ibis Hong Kong North Point. We are delighted to hear that you found our hotel to be clean and that you received good service from our team. Ensuring a high level of cleanliness and providing excellent service are among our top priorities, so it is rewarding to know that we met your expectations in these aspects. Your kind words will be shared with our staff as motivation to continue delivering exceptional experiences to all our guests.We are also pleased to hear that you found our location convenient, being near the MTR station. We understand the importance of a convenient location for our guests, especially for those looking to explore the city easily. At Ibis Hong Kong North Point, we strive to create a comfortable and convenient environment for all our guests, and we are thrilled that we were able to enhance your stay with our location and services.Once again, thank you for your valuable feedback. We look forward to welcoming you back for another enjoyable stay. If you have any specific preferences for your next visit, please do not hesitate to let us know, and we will do our best to accommodate them.Warm regards,The Team at Ibis Hong Kong North Point
VoyagerFurina
Standard Double Room
Stayed in mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on 24 mar 2024
The hotel is located in Nouth Point,and it is closed to MTR HK Island Line .I can take MTR to almost everywhere,it's so convenient! The room is small,but very tidy and let me have a feeling that I stay at home. Not including Breakfast.If you don't want to have breakfast at hotel,you can buy some bread and cookies from grocery. I think it's a wonderful journey that Ibis HK Nouth Point gives me.
Response from Property: Dear valued guest,Thank you for choosing to stay at Ibis Hong Kong North Point and for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful journey and that our hotel provided you with a convenient and comfortable experience.We understand that our location in North Point, close to the MTR HK Island Line, made it easy for you to explore the city. Hong Kong's efficient public transportation system truly allows guests to reach almost anywhere effortlessly. We are glad this convenience added value to your stay.While our rooms may be on the smaller side, we are pleased to know that you found them to be tidy and welcoming, providing you with a feeling of being at home. We strive to create a cozy atmosphere for all our guests, and your positive feedback is truly appreciated.We apologize for any inconvenience caused by the lack of breakfast options at our hotel. However, we are glad to hear that you were able to find alternative options nearby. Hong Kong offers a variety of local bakeries and grocery stores where you can find delicious bread and cookies to start your day.Once again, we thank you for your kind words and for choosing Ibis Hong Kong North Point. We are thrilled that you had a wonderful journey with us. Should you have any future travel plans to Hong Kong, please do not hesitate to reach out to us. We would be delighted to welcome you back and provide you with another memorable experience.Best regards,The Team at Ibis Hong Kong North Point
MattyD94
Standard Double Room
Stayed in apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on 16 mag 2024
Under renovation, but reasonable and economical. Would be happy to stay again
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at Ibis Hong Kong North Point. We appreciate your understanding and patience during our renovation process.We are delighted to hear that despite the ongoing renovations, you found our hotel to be reasonable and economical. We understand that a comfortable and affordable stay is important to our guests, and we are glad that we were able to meet your expectations in this regard.We apologize for any inconvenience caused by the renovation works. We strive to minimize any disruptions to our guests' experience, and we appreciate your understanding during this time. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our facilities.We would be more than happy to welcome you back in the future, once the renovations are complete. Our team is dedicated to providing our guests with a pleasant and enjoyable stay, and we are confident that you will have an even better experience during your next visit.If there is anything else we can assist you with or if you have any specific requests for your next stay, please do not hesitate to let us know. We are here to ensure that your stay is as comfortable and enjoyable as possible.Thank you once again for your kind words and for choosing Ibis Hong Kong North Point. We look forward to the opportunity to serve you again.Warm regards,Guest Relations Manager