iclub Wan Chai Hotel Reviews
iclub Wan Chai Hotel
No.211 Johnston Road, Wan Chai District, Hong Kong, ChinaView Hotel Details
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iclub Wan Chai Hotel Guest Reviews
4.2/5
Very Good
1162 review
Verified reviewsLocation4.3
Amenities4.0
Service4.1
Cleanliness4.2
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All reviews(1162)
Positive reviews(1064)
Reviews with photos/video(262)
Easy to get around(155)
Close to metro(75)
Large rooms(68)
Convenient for shopping(37)
Average sound insulation(35)
Friendly front desk staff(18)
Stayed multiple times(14)
Tasty coffee(14)
Negative reviews(98)
Anonymous User
iSelect Premier
Stayed in нояб. 2024 г.
Family
3 review
Very Good
Posted on 22 нояб. 2024 г.
Iclub Wan Chai has an awesome room with big beds. Location is very accessible to trams around the Hong Kong island. Will definitely stay here again.
Response from Property: Dear Valued Customer,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Wan Chai Hotel
nrfzhy1920
iResidence Premier
Stayed in нояб. 2024 г.
Family
1 review
Great
Posted on 21 нояб. 2024 г.
Excellent location with various amenities and dining options surrounding the hotel. Recommended for families and travellers as location is 5mins walking distance to Wan Chai MTR. 24hrs ilounge coffee and contenal breakfast.
Response from Property: Dear nrfzhy1920,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Wan Chai Hotel
Novelyn bagaoisan
iPlus Premier
Stayed in нояб. 2024 г.
Travel with friends
7 review
Great
Posted on 21 нояб. 2024 г.
Very convinent and accessible transportation 5mins to mtr station and just a minute to tramway
Response from Property: Dear Novelyn bagaoisan,Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a wonderful trip in Hong Kong. We look forward to welcoming you back again in the near future.Warm regards,iclub Wan Chai Hotel
feefelix
iBusiness Family
Stayed in окт. 2024 г.
Family
2 review
Posted on 27 окт. 2024 г.
Check in was extremely convenient, process was literally less than a minute. Hotel is as per images provided on the listing. Generally good stay with convenient location, minutes away from Wan Chai MTR station.
Response from Property: Dear feefelix,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Wan Chai Hotel
Brett Kho
iSelect Premier
Stayed in окт. 2024 г.
Solo travelers
86 review
Very Good
Posted on 11 окт. 2024 г.
this is the 4th iClub hotel I have stayed in Hong Kong. as others have said the rooms are surprisingly spacious and definitely more spacious than any other iClub. The air conditioning is weaker than other locations. The gym actually has dumbbells which is admirable. lounge is the worst part, it is much smaller than other iClubs.
Response from Property: Dear Brett Kho,Thank you for choosing to stay with us and taking the time to share your feedback. We appreciate your comments regarding the air conditioning and will certainly look into it to ensure the best experience for our guests. Your insights are invaluable to us as we strive to improve our services and facilities. We look forward to welcoming you back again in the near future. Warm regards,iclub Wan Chai Hotel
Luisa
iSelect Premier
Stayed in окт. 2024 г.
Couples
16 review
Outstanding
Posted on 23 окт. 2024 г.
Was a nice stay in this hotel y very central in Hong Kong island , plenty of options for dining and fun around , very close to the metro and just in front of a tram stop.
Response from Property: Dear Luisa,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Wan Chai Hotel
Bogoss
iPlus Premier
Stayed in авг. 2024 г.
Solo travelers
8 review
Posted on 3 сент. 2024 г.
The room was clean but lack of plugs and I got disgusted to see how they stored the “clean towel” In the stairs directly on the floor or dirty area
Response from Property: Dear Bogoss, Thank you for choosing to stay us and for taking the time to share your experience with us. We value your comments and have investigated the case. After investigation, please note that those are damaged towels which we have disposed already. We hope this will ease your concern and please rest assured that we will try our utmost to ensure the high level of hygiene.We hope to have the chance to welcome you back in the near future.Warm regards, iclub Wan Chai Hotel
PNTW
iSelect Premier
Stayed in авг. 2024 г.
Solo travelers
1 review
Very Good
Posted on 27 авг. 2024 г.
Reasonable price and very good location. Some facilities are quite old but could be replaced with fresh coffee 24hrs a day as complimentary. Bathroom condition is not matched for group of friends and cleanliness have to be developed.
Roman罗曼
iSelect Premier
Stayed in сент. 2024 г.
Solo travelers
8 review
Great
Posted on 25 сент. 2024 г.
The location is great, pretty close to everything. The room was kinda spacious
Response from Property: Dear Roman罗曼,Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a wonderful trip in Hong Kong. We look forward to welcoming you back again in the near future.Warm regards, iclub Wan Chai Hotel
Kim F
iSelect Premier
Stayed in июля 2024 г.
Solo travelers
39 review
Posted on 19 июля 2024 г.
The room , the bed are OK. Breakfast can be taken at Lounge without extra charge
Guest User
iSelect Premier
Stayed in июня 2024 г.
Solo travelers
4 review
Outstanding
Posted on 21 июня 2024 г.
The best hotel experience I've had in Hong Kong! I'm not sure if they gave me a free upgrade or not, but the room was amazing! I was also on the 5th floor, right next to the free coffee and tea room.
6/7
Bernard
iSelect Premier
Stayed in дек. 2024 г.
Solo travelers
2 review
Posted on 6 дек. 2024 г.
Great location for grocery and restaurants. My issue is the cleanliness. Isn’t clean as I expected to be. I found garbage from previous customers who was staying there. I do appreciate the large room but it’s not clean enough. Most likely will not stay again.
Response from Property: Dear Bernard,Thank you for taking the time to share your experience with us. We sincerely apologize for the cleanliness issues you experienced in your room. This is not the standard we strive to uphold, and we appreciate you bringing it to our attention.Please be assured that we are addressing this matter with our housekeeping team to ensure that it does not happen again in the future. Your comfort and satisfaction are our top priorities, and we are committed to providing a clean and welcoming environment for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,iclub Wan Chai Hotel
Anonymous User
iResidence Premier
Stayed in нояб. 2024 г.
Family
1 review
Posted on 24 нояб. 2024 г.
The room is dirty, very dusty on the refrigerator. The bed was very hard. But the location is good, easy to go to places and just opposite to restaurants and convenience store
Response from Property: Dear Valued Customer,Thank you for choosing to stay us and for taking the time to share your experience with us. We value your comments, which have taken note of the shortfall in your experience and will work hard with the concerned team members for improvement.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,iclub Wan Chai Hotel
Jeng Mun
iSelect Premier
Stayed in нояб. 2024 г.
Couples
2 review
Great
Posted on 23 нояб. 2024 г.
Could be one of the best hotels in HK for this price range. Near to MTR station and eateries. The service and hotel amenities are good, they provide unlimited coffee and simple breakfast as well. Not to mention the room space is very big!!!!!
Response from Property: Dear Jeng Mun, Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Wan Chai Hotel
White
iSelect Premier
Stayed in дек. 2024 г.
Couples
9 review
Outstanding
Posted on 4 дек. 2024 г.
Location is great. Staff friendly and the room was clean! I often stay at iClub Wan Chai now!
Response from Property: Dear White,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Wan Chai Hotel