135-143 Castle Peak Road, Tsuen Wan District, Hong Kong, ChinaView Hotel Details
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1 night
Silka Far East Hotel Guest Reviews
3.9/5
Good
2563 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.6
Service4.0
Cleanliness3.8
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All reviews(2563)
Positive reviews(2327)
Reviews with photos/video(681)
Easy to get around(331)
Close to metro(145)
Convenient for shopping(137)
Great value for money(116)
Beds were average(79)
Friendly front desk staff(35)
Perfect for business trips(15)
Stayed multiple times(8)
Negative reviews(236)
Jack
Standard Room With Sandblasted Window
Stayed in Nov 2024
Travel with friends
70 review
3.5/5
Posted on Dec 7, 2024
Hotel is quite near Tsuen Wan MTR station . Only take 5-8 minutes walk . There are many restaurants around and it is quite convenient. Hotel room is a bit small especially the toilet .
But quite clean and tidy.
Response from Property: Dear Guest, Thank you for your kind words! We are delighted to hear that you enjoyed the hotel's location, which is indeed one of our greatest advantages. We understand your concern regarding the size of your hotel room. Please accept our sincere apologies for any inconvenience this may have caused. We hope you had a wonderful stay and look forward to serving you again!
Yuen Po
Standard Room With Sandblasted Window
Stayed in Oct 2024
Booked for others
1 review
1.5/5
Posted on Nov 28, 2024
You know, Nov is not peak season, and they still charge the room as expensive as almost HKD500 for one night. The room is super small, so-called double bed is combined with two small beds. Do not expect there is working desk, and do not expect is room is silent as the air conditioning quality is super messy and you cannot sleep there. Lighting, very poor. Very old hotel and you will feel the hotel is not willing to invest even one dollar to improve the decoration. I booked one night but I really cannot tolerate anymore, stay for several hours and check out. Swear won't book this hotel again.
Response from Property: Dear Guest,We understand your concern regarding the size of your hotel room. Please accept our sincere apologies for any inconvenience this may have caused. We strive to provide our guests with comfortable and accommodating accommodations, and we regret that your experience did not meet your expectations. We will use this information to enhance our services moving forward. Thank you.
Guest User
Standard Room With Sandblasted Window
Stayed in Oct 2024
Couples
1 review
4.2/5
Very Good
Posted on Nov 4, 2024
Clean modern hotel, all you need for a short stay in Hong Kong. Decent value for money compared to similar hotels in the city. We would definitely stay here again.
Response from Property: Dear Valued Guest,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. We are delighted to hear that you had a pleasant experience and found our hotel to be clean, modern, and offering good value for money.Your comments are greatly appreciated, and we will be sure to take them into consideration as we continue to strive for excellence in our service and accommodations. We are thrilled to learn that you would consider staying with us again in the future.Thank you again for your feedback, and we look forward to welcoming you back to our hotel soon.
Jenny
Standard Room With Sandblasted Window
Stayed in Oct 2024
Booked for others
1 review
2.2/5
Posted on Nov 28, 2024
The room was small and found ants 😱
Got changed to another room but even smaller.😕
Response from Property: Dear Guest, We are very sorry to hear that your experience did not meet your expectations. We will promptly relay your feedback to the cleaning team and ensure that our cleanliness standards are reinforced. We will strengthen internal staff training and improve service levels. Secondly, we understand your concern regarding the size of your hotel room. Please accept our sincere apologies for any inconvenience this may have caused. We strive to provide our guests with comfortable and accommodating accommodations, and we regret that your experience did not meet your expectations. We will use this information to enhance our services moving forward. Thank you.
MY travels
Standard Room With Sandblasted Window
Stayed in Sep 2024
Solo travelers
26 review
3.5/5
Posted on Oct 19, 2024
The location is convenient and close to restaurants, shops and the mtr line 1. room is small and no kettle is provided.
Response from Property: Thank you for your feedback.
sum kan
Standard Room With Sandblasted Window
Stayed in Sep 2024
Solo travelers
34 review
3.2/5
Posted on Oct 25, 2024
very small room but location is great, bus stop just nearby at the entrance of the hotel
Response from Property: Dear Guest,Thank you for your recent feedback regarding your stay with us. We appreciate you taking the time to share your experience.At our hotel, we strive to deliver exceptional service and ensure our guests have an enjoyable and comfortable stay. While the room size may have been smaller than expected, we are pleased to hear that the convenient location near the bus stop was beneficial.We will continuously work to improve our offerings and exceed our guests' expectations.We hope you will choose to stay with us again in the future.
Rose72
Standard Room With Sandblasted Window
Stayed in Aug 2024
Family
4 review
3.7/5
Posted on Sep 21, 2024
Clean but small space. There is no complimentary bottled water in the room. We bought our own water. Simple Asian buffet food. Their staffs are very accomodating anyway. And it's 6 to 7 minutes walking distance from Tsuen Wan subway station.
6/7
Response from Property: Thank you for your feedback.
Eng 11
Standard Room With Sandblasted Window
Stayed in Aug 2024
Business travelers
39 review
4.2/5
Very Good
Posted on Sep 18, 2024
Hotel location is good , traffic is convenient , near shopping mall and food street , clean lobby and good room , staff is friendly.
Response from Property: Thank you for your feedback.
Mickay
Standard Room With Sandblasted Window
Stayed in Jul 2024
Couples
38 review
3.0/5
Posted on Sep 2, 2024
Silka hotel : Nice and accessible place to stay. Clean and comfortable rooms. Complete facilities. The only thing I'm concern about is that the toilet and shower room has no divisions. Water flows when you take a bath only shower curtain cover, cannot stop the water from going out shower area. Slippery if you're not careful.
Response from Property: Thank you for your feedback.
Guest User
Standard Room With Sandblasted Window
Stayed in Oct 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 17, 2024
Room and shower space are quite small
Response from Property: Dear Guest,We understand your concern regarding the size of your room and shower space. Please accept our sincere apologies for any inconvenience this may have caused. We strive to provide our guests with comfortable and accommodating accommodations, and we regret that your experience did not meet your expectations. We will use this information to enhance our services moving forward. Thank you.
Brian
Standard Room With Sandblasted Window
Stayed in Jul 2024
Couples
23 review
3.5/5
Posted on Aug 5, 2024
The hotel is very great and convenient, it is very close to the MTR station.
Response from Property: Thank you for your feedback.
JWMoh
Standard Room With Sandblasted Window
Stayed in Nov 2024
Family
6 review
2.5/5
Posted on Dec 8, 2024
The hotel location is good where airport bus stop is directly in front of it.
For the price paid, room is expected to be small.
Reception is nice enough to upgrade me to a room with window.
Cleanliness should be improved as there are dusts and hairs on the floor. Beds are hard. Pillows should be changed as they smelled like it has been ages.
Response from Property: Dear Guest, We are very sorry to hear that your experience did not meet your expectations. We will promptly relay your feedback to the cleaning team and ensure that our cleanliness standards are reinforced. We will strengthen internal staff training and improve service levels. Thank you for your valuable input,we will work hard to improve.
ManHo149
Standard Room With Sandblasted Window
Stayed in Jun 2024
Family
47 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Very good idea very nice very well done very good job very well done
Response from Property: Thank you for your feedback.
Elite Flight Travel &
Standard Room With Sandblasted Window
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
They are nice 💯
Response from Property: Dear Guest, Thank you for your kind words! We hope you had a wonderful stay and look forward to serving you again!