No.119 Wo Yi Hop Road, Kwai Tsing District, Hong Kong, ChinaView Hotel Details
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Silka Tsuen Wan Hong Kong Guest Reviews
3.9/5
Good
1814 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service4.0
Cleanliness4.0
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All reviews(1814)
Positive reviews(1608)
Reviews with photos/video(407)
Easy to get around(91)
Offers pick-up/drop-offs(62)
Beds were average(48)
Near shopping area(43)
Friendly front desk staff(34)
Many dining options(32)
Convenient for shopping(31)
Stayed multiple times(11)
Negative reviews(206)
TM MOK
Deluxe Twin
Stayed in Okt 2024
Other
5 review
3.0/5
Posted on 27 Okt 2024
Tidy room, location fair, not easy reach the hotel, alike near facotry zone, gym room small, garden reasonable szie.
Response from Property: Dear Guest, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts. Yours sincerely, Man Ieong General Manager
Guest User
Deluxe Double
Stayed in Jul 2024
Solo travelers
1 review
4.5/5
Great
Posted on 2 Agt 2024
Smart tv would be better other than that its a good hotel to stay quick check in and out
Response from Property: Dear Guest, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
Brian
Deluxe Double
Stayed in Jun 2024
Couples
20 review
3.7/5
Posted on 27 Jun 2024
The hotel is very big and clean, the staff are very nice too, it is great
Response from Property: Dear guest: Thank you very much for staying at Silka Tsuen Wan Hotel and taking the time to review our service. We are honored to serve you and will continue to improve our service quality! Thanks. Sincerely, General Manager Man Ieong
rlee
Deluxe Triple Room
Stayed in Jul 2024
Travel with friends
26 review
3.7/5
Posted on 29 Jul 2024
Good good good good good good good good good good good good good
Response from Property: Dear guest: Thank you very much for staying at Silka Tsuen Wan Hotel and taking the time to rate our service. We are honored to serve you and will continue to improve our service quality! Thanks. Sincerely, General Manager Man Ieong
Zhiang
Deluxe Twin
Stayed in Sep 2024
Solo travelers
2 review
3.2/5
Posted on 15 Sep 2024
Room is wet and not clean. Not recommended.
They provide shuttle service but the availability is limited.
Response from Property: Dear Guest, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts. Yours sincerely, Man Ieong General Manager
Guest User
Deluxe Double
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on 2 Sep 2024
Silka is my first choice always mostly I book silka in term of cleaning , service and staff service and there behaviour is so good and kind.
Response from Property: Dear Guest, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
Guest User
Standard Twin
Stayed in Okt 2024
Couples
1 review
5.0/5
Outstanding
Posted on 1 Nov 2024
The room is so clean and, the staff is polite, the hotel location is so good.
Eng 11
Standard Double
Stayed in Mar 2024
Business travelers
33 review
4.0/5
Very Good
Posted on 21 Mar 2024
Good location and nice hotel , traffic is convenient ., clean lobby..
Response from Property: Dear Guest, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
BlissBliss
Standard Double
Stayed in Apr 2024
Couples
25 review
5.0/5
Outstanding
Posted on 14 Mei 2024
There are many choices of restaurants in the neighborhood.
Response from Property: Dear Guest, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
SamBhe
Standard Double
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on 9 Feb 2024
I like the hotel. it is clean and nice. the rooms are beautiful. i highly recommend this room
Response from Property: Dear Guest, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
Jo2_2
Deluxe Double
Stayed in Sep 2024
Couples
16 review
5.0/5
Outstanding
Posted on 25 Sep 2024
Not bad quality of this price range, and the overall is quite clean and modern.
Response from Property: Dear Guest, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
Robin
Standard Double
Stayed in Jun 2024
Couples
3 review
3.2/5
Posted on 2 Jul 2024
The hotel's location was not ideal, situated between an industrial and residential area. However, the hotel offered a convenient shuttle service to the nearby MTR (subway) station, and was also close to a bus stop, which helped improve the accessibility and transportation options.
While the hotel room itself was small, it was tidy and met your expectations in terms of cleanliness.
The hotel staff were very nice and helpful during your stay, which you appreciated.
Overall, despite the less-than-optimal location, the hotel provided adequate amenities and good service, with the shuttle and public transit options helping to offset the less desirable neighborhood. The clean room and friendly staff contributed to an overall satisfactory hotel experience for you.
Response from Property: Dear Guest, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
Guest User
Deluxe Triple Room
Stayed in Okt 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 4 Okt 2024
very good,isa great restaurant in Hongkong,I like this very much
Response from Property: Dear Guest, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager
Jo on D Go
Standard Double
Stayed in Jun 2024
Couples
26 review
3.5/5
Posted on 12 Jun 2024
Reasonable price for a comfortable and clean hotel but inconvenient access for transportation if you want to travel by metro only. Shuttle bus from the hotel could help to assist when transferring but with so limited schedules and seats so reservations are needed. If you are on a business trip that you have to be on time all the time, I do not recommend its location. On one hand, staff are helpful and polite.
Response from Property: Dear Guest, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts. Yours sincerely, Man Ieong General Manager
kipper
Deluxe Double
Stayed in Mei 2024
Travel with friends
38 review
2.2/5
Posted on 22 Mei 2024
Very small room....incredibly small...just enough to go to bed, not even room to open your luggages.... horrible
Response from Property: Dear Guest, We sincerely apologize for falling short of your expectations in the room size. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts. Yours sincerely, Man Ieong General Manager