Four Points by Sheraton Hong Kong Tung Chung Reviews
Four Points by Sheraton Hong Kong Tung Chung
9 Yi Tung Road, Tung Chung, Lantau Island, Hong Kong, ChinaView Hotel Details
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Four Points by Sheraton Hong Kong Tung Chung Guest Reviews
4.6/5
Great
2729 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(2729)
Positive reviews(2642)
Reviews with photos/video(790)
Easy to get around(399)
Offers pick-up/drop-offs(329)
Close to airport(273)
Delicious breakfast(247)
Nice sea view(208)
Perfect for kids(119)
Delicious buffet(59)
Has play area for children(23)
Negative reviews(87)
Jintianshiyushengzuinianqingdeshihou
Traditional Room, 2 Twin
Stayed in Jun 2024
Family
13 review
Outstanding
Posted on Jun 25, 2024
Outstanding facilities with warm services across through the entire stay experience in HK，keep it up, thanks.
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Introvert 71
Traditional Ocean View Room, 2 Twin
Stayed in May 2024
Family
4 review
Outstanding
Posted on May 31, 2024
This is my 2nd time to stay in this hotel. The hotel staffs are friendly and helpful. During our stay, our room is clean and tidy and my elderly mum can rest very well. We will be back again.
Response from Property: Thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Vitto1988
Traditional Room, 1 King
Stayed in May 2024
Family
23 review
Very Good
Posted on May 10, 2024
Probably best place to stay at decent distance from the airport. Buffet at night and breakfast is great, rooms are small like the whole city but decent, service is a bit impersonal as they have tons of people every day but for that price is passable
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have overall enjoyed the stay with us and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Dekdeu Kiang
Traditional Room, 2 Twin
Stayed in May 2024
Family
1 review
Very Good
Posted on May 23, 2024
This Hotel have shuttle to Airport and MTR. It's very comfortable.
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
WongTina
Traditional Room, 1 King
Stayed in Apr 2024
Business travelers
2 review
Very Good
Posted on Apr 20, 2024
The place is good and Clean, they have provided a shuttle bus to the airport and mrt station.
Response from Property: Dear Guest, Thank you for taking time to share your stay experience with Four Points by Sheraton Hong Kong Tung Chung. We sincerely apologize for your unpleasant experience happened during your stay. Please rest assured that we certainly review our man power during peak season to ensure provide prompt assistance to all our valued guest. We do look forward to your return and hope bring you a much better experience. Best Regards, Guest Service Manager
Guest User
Traditional Room, 1 King
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jun 27, 2024
Love this place! Can’t go wrong with it!
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Jasonyauyy
Traditional Room, 1 King
Stayed in May 2024
Couples
1 review
Posted on May 26, 2024
Not worth the price for that location and the facilities
Response from Property: Dear Jason Yau, Thank you for taking time to share your stay experience with Four Points by Sheraton Hong Kong Tung Chung. We sincerely apologize for your unpleasant experience happened during your stay. Please rest assured that we certainly take actions to improve our cleanliness and hotel shuttle bus arrangement. We do look forward to your return and hope bring you a much better experience. Best Regards, Guest Service Manager
Guest User
Traditional Room, 1 King
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 14, 2024
When check in and out, the staff so nice. And the view so nice too.
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Alex 321
Traditional Room, 1 King
Stayed in Jun 2024
Couples
1 review
Posted on Jun 2, 2024
Good value for money of the food and the room
Response from Property: Thank you for taking the time to sharing with us your stay experience. We are glad to learn that you have enjoyed the hotel experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Guest User
Traditional Room, 2 Twin
Stayed in Mar 2024
Family
5 review
Very Good
Posted on Mar 19, 2024
Overall is good, staff are friendly and helpful. Sure will recommend to come again 👍
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Rayhkg
Traditional Room, 1 King
Stayed in Feb 2024
Solo travelers
26 review
Great
Posted on Feb 24, 2024
Good location. Nice environment and clean room. Room staff are helpful and provide timely service. I will come back again. Thanks
impspzk
Traditional Room, 1 King
Stayed in Feb 2024
Family
7 review
Very Good
Posted on Feb 17, 2024
Booked this hotel as it’s near the airport and has shuttle. Room is a bit small but service is good, provided kids amenity.
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Jong kyn
Traditional Room, 1 King
Stayed in Mar 2024
Solo travelers
12 review
Outstanding
Posted on Mar 19, 2024
Good staff , had support shuttle every hour. A lot of restaurants nearby .
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
yuuunaaa
Traditional Room, 2 Twin
Stayed in Feb 2024
Business travelers
29 review
Amazing
Posted on Feb 9, 2024
Fast check in, good service and staff are accommodating. There is a free shuttle to airport and outlet mall
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team
Guest User
Traditional Room, 2 Twin
Stayed in May 2024
Family
1 review
Outstanding
Posted on Jun 3, 2024
Good facilities & cleanliness
Response from Property: Thank you for taking the time to sharing with us your stay experience.We are glad to learn that you have enjoyed the service experience and we look forward to welcoming you back to our hotel when your travels bring you back to the area. Guest Service Team