Sohotel Reviews
Sohotel
No.139-141 Bonham Strand, Sheung Wan, Central and Western District, Hong Kong, ChinaView Hotel Details
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1 night
Sohotel Guest Reviews
4.1/5
Very Good
315 review
Verified reviewsLocation4.2
Amenities3.8
Service4.1
Cleanliness4.1
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All reviews(315)
Positive reviews(285)
Reviews with photos/video(67)
Clean and tidy(73)
Delicious breakfast(37)
Easy to get around(33)
Convenient location(28)
Small room size(24)
Friendly front desk staff(23)
Close to metro(14)
Classy environment(11)
Negative reviews(30)
Guest User
Premier Double Room
Stayed in Jun 2024
Solo travelers
8 review
Outstanding
Posted on Jul 4, 2024
I was very happy with Sohotel. I would be happy to stay there again and will recommend it to friends. The room was small but very well laid out so it didn’t feel cramped. The location was great - so much nearby within walking distance. The service was good. Having breakfast delivered to my door every morning made me feel so spoiled. It was a really nice perk!
Response from Property: Your positive review means the world to us. We are delighted that you had a pleasant stay at Sohotel. We look forward to serving you again in the future. Thank you for taking the time to share your experience.Grace But Guest Service
AABalce
Premier Double Room
Stayed in Jun 2024
Solo travelers
27 review
Very Good
Posted on Jul 12, 2024
Super solid location and quick check-in! Good enough for a solo traveler and decent for HK prices!
Response from Property: Praise makes people progress, and the attached pictures are encouraging. Thank you for your thoughtful comments. All our staff look forward to your visit again! Grace But Front Desk Customer Service Manager
Mary Wilson Anderson
Premier Twin Room
Stayed in May 2024
Solo travelers
23 review
Great
Posted on May 19, 2024
Located in Sheung wan, very central. A lot of restaurants and stores around. Room is tidy and bed is comfortable. They offer breakfast too.
Response from Property: Thank you for choosing to stay with us at Sohotel and for taking the time to share your feedback. This will help us to continuously improve and provide the best guest experience. Thank you for your positive feedback. We look forward to welcoming you again in the future.
Chih-Ning
Premier Twin Room
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 30, 2024
Had a comfortable and relaxing stay here! Front desk receptionist was so nice and let me check in an hour early. The room was very clean and fragrant. Breakfast (two pastries and a drink) is delivered as room service at a time that works best for you. Just remember to bring toiletries as it is not provided. Altogether excellent service.
Response from Property: Thank you for choosing to stay with us at Sohotel and taking time to share your feedback with us We look forward to serving you in the future.
Guest User
Signature Room
Stayed in Apr 2024
Solo travelers
51 review
Amazing
Posted on Apr 19, 2024
The room is small but it’s tidy and well maintained. Service is exceptional. Front desk staff are friendly and very helpful. Complimentary breakfast delivered to room. Well recommended for short stay.
Response from Property: Thank you for choosing to stay with us at Sohotel and for taking the time to share your feedback. This will help us to continuously improve and provide the best guest experience. Thank you for your positive feedback. We look forward to welcoming you again in the future.
HARSHAL PRAKASH
Premier Twin Room
Stayed in Jun 2024
Business travelers
13 review
Outstanding
Posted on Jun 24, 2024
One of the best locations in hongkong and friendly staff and clean room and very convenient for shopping and taking metro.
Response from Property: Thank you for choosing to stay with us at Sohotel and taking time to share your feedback with us as this will help us to continue to improve and strive to provide the best guest experience. We appreciate your positive comments. We look forward to serving you in the future.
joshuaaube
Premier Double Room
Stayed in Jun 2024
Couples
6 review
Outstanding
Posted on Jun 16, 2024
A good location and easy check-in. Hotel itself is small and compact but clean and nicely designed. The room wasn’t too small with quite a large bathroom. Shower had good hot water pressure and was clean. The bathroom sink is difficult to use due to positioning and the toilet flush is sometimes ineffective. Breakfast is served in the room, a choice of bread and beverage (coffee, tea, juice) with a banana. Bed was comfortable. Rooms have USB outlets and standard Hong Kong plugs, be sure to bring your own adapter. Room amenities such as toothbrush, etc can be purchased and bottled water is also available for 10 HKD.
Response from Property: Thank you for choosing to stay with us at Sohotel and for taking the time to share your feedback. This will help us to continuously improve and provide the best guest experience. Thank you for your positive feedback. We look forward to welcoming you again in the future.
Guest User
Premier Twin Room
Stayed in Jun 2024
Business travelers
2 review
Amazing
Posted on Jun 6, 2024
Very convenient and clean, the only thing I would change is the 1000 hk warranty they ask for before checking in. Although they refund it after the stay if it is paid cash
Response from Property: Dear Guest, Thank you for choosing to stay with us at Sohotel and sharing your review. We do apologize that your recent stay did not meet expectations, and we have recorded your comment and shared with our team for future improvement. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Grace But Guest Service Officer
Edgar Karim Audelo Sandoval
Classic Room
Stayed in Feb 2024
Travel with friends
3 review
Outstanding
Posted on Feb 22, 2024
Great hotel and amazing receptionists.
Response from Property: Praise makes people progress, and the attached pictures are encouraging. Thank you for your thoughtful comments. All our staff look forward to your visit again! Grace But Front Desk Customer Service Manager
annnnnita
Premier Twin Room
Stayed in May 2024
Solo travelers
30 review
Very Good
Posted on May 22, 2024
Very convenient location. Nice staffs.
Room is a bit too small, and furniture is little bit old.
Response from Property: Dear Guest, Thank you for choosing to stay with us at Sohotel and sharing your review. We do apologize that your recent stay did not meet expectations, and we have recorded your comment and shared with our team for future improvement. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Grace But Guest Service Officer
Yuan Yuan Lin Wu
Classic Room
Stayed in Jul 2024
Family
16 review
Very Good
Posted on Aug 2, 2024
Very convinient and excellent located. Good service and cleaned room.
Response from Property: Thank you for your positive review! We are thrilled to hear that you had a great experience at Sohotel. We appreciate your kind words and hope to welcome you back again soon.
Chun Him Carl
Premier Twin Room
Stayed in Jun 2024
Business travelers
5 review
Posted on Jun 10, 2024
Good for a short stay over the night. The hotel does not have much but good enough.
Response from Property: Thank you for choosing to stay with us at Sohotel and taking time to share your feedback . We look forward to serving you in the future.
Be_brave
Classic Room
Stayed in Apr 2024
Solo travelers
4 review
Posted on Apr 12, 2024
Very nice location and price. Highly recommended for a short layover. Stuff is amazingly kind and extremely helpful.
Response from Property: Thank you for choosing to stay with us at Sohotel and for taking the time to share your feedback. This will help us to continuously improve and provide the best guest experience. Thank you for your positive feedback. We look forward to welcoming you again in the future.
史坦尼
Classic Room
Stayed in Nov 2023
Business travelers
2 review
Very Good
Posted on Nov 19, 2023
not bad fit just staying one night for business, get a good experience
Response from Property: Thank you very much for your comment! We hope to serve you again in near future!
Matthias
Premier Twin Room
Stayed in Mar 2024
Couples
4 review
Posted on Apr 30, 2024
Compared to China you’ll get so much less for your money!
For a night ok! But maybe not longer.
Breakfast is not really mentionable!
Go somewhere out!
Response from Property: Dear Guest,You make a fair point about the pricing and value proposition at Sohotel compared to hotels in China. It's true that in many parts of the world, the costs can be higher than in China.However, as you note, the experience of traveling often goes beyond just the tangible amenities and costs. The opportunity to explore new destinations, immerse oneself in different cultures, and create lasting memories is part of the inherent value of travel.While we regret that certain aspects of your stay did not fully meet your expectations, we hope you were still able to enjoy your time in our city. Moving forward, we will certainly review our offerings to ensure we are providing competitive value to our guests.Thank you again for your feedback. We appreciate you taking the time to share your perspective, as it helps us continually improve. Please let us know if there is anything else we can do to make your next visit to Sohotel more enjoyable.Sincerely,Grace ButGuest Service