AKI Hong Kong - MGallery

AKI Hong Kong - MGallery Reviews

AKI Hong Kong - MGallery

239 Jaffe Road, Wan Chai District, Hong Kong, ChinaView Hotel Details
AKI Hong Kong - MGallery
AKI Hong Kong - MGalleryAKI Hong Kong - MGalleryAKI Hong Kong - MGallery
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AKI Hong Kong - MGallery Guest Reviews

4.6/5
Great
1435 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1435)
Positive reviews(1383)
Reviews with photos/video(456)
Well designed(119)
Delicious breakfast(111)
Small room size(89)
Friendly front desk staff(82)
Perfect for business trips(53)
Close to metro(41)
Nice sea view(20)
Delicious buffet(12)
Negative reviews(52)
Anonymous User
Superior City View Room
Stayed in Dec 2024
Couples
64 review
3.7/5
Posted on Dec 11, 2024
Zen vibes in the Japanese modern design. Note that most rooms are quite small in size but looks clean and contemporary.
Response from Property: Dear Guest, Thanks for your review about our hotel.We are delighted that you appreciated the clean and contemporary design of our hotel, which is crafted to provide a sense of tranquility amidst the vibrant city of Hong Kong.However, we understand that the size of our urban rooms may have felt restricted. We aim to maximize the available space with smart design solutions and in-room amenities to enhance our guest's comfort. Nonetheless, we value your input as it helps us to focus on areas of improvement.Finally, we are pleased that the modern Japanese aesthetic of our hotel contributed positively to the zen vibes during your stay. Our team takes great pride in curating an ambiance that allows guests to unwind and recharge.We are hoping to welcome you back in the future. All the best.Ohad Tiktinsky, General Manager
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Fionabest
Classic Room
Stayed in Nov 2024
Couples
6 review
4.2/5
Very Good
Posted on Nov 29, 2024
The room card is very modern, you don’t have to click the floor after putting it on the sensor in the lift!
Response from Property: Dear Guest, Thank you for this great review.We are truly grateful for your kind words and happy to hear that your stay at AKI Hong Kong - MGallery was an enjoyable one.We are delighted that you appreciated the modern amenities of our hotel, including our convenient room card system and the efficient lift sensor. Our aim is to provide a seamless and comfortable experience for all our guests, and we're glad that these features contributed positively to your stay.We look forward to welcoming you back soon. Kind regards,Ohad Tiktinsky, General Manager
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Guest User
Classic Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 27, 2024
Really nice n warm welcoming from staff josie, brandon n iris. They upgraded us to the Tatami suite, with 270 degree view of WanChai, they also offer us breakfast buffet n welcome drinks. The buffet is very generous n the fruits r really fresh, will definitely stay at this hotel again next time visiting hk
Response from Property: Dear Guest,Thank you very much for this kind review of your recent stay.We are thrilled to hear that your stay at AKI Hong Kong - MGallery was memorable.We are delighted that you appreciated the warm welcome provided by Josie, Brandon, and Iris, and that the upgrade to our Tatami suite with its panoramic views of Wan Chai added an extra touch of enjoyment to your visit. It's great to know that the breakfast buffet exceeded your expectations with its variety and freshness, and that the welcome drinks served as a pleasant commencement to your stay. Your recognition of our team's hospitality and the quality of your overall experience is sincerely appreciated.We look forward to seeing you again soon.Best regards,Ohad Tiktinsky, General Manager
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AF2310
Classic Room
Stayed in Aug 2024
Solo travelers
21 review
4.2/5
Very Good
Posted on Aug 24, 2024
The tatami room was nice and clean, but the fan of the aircon aims directly at the bed, so it’s a bit breezy at night. Other than that it’s great
Response from Property: Dear Guest,Thank you for taking the time to share your review.We are glad to hear that you found our tatami room to your satisfaction and appreciated its cleanliness.However, we understand that the airflow from the air conditioning unit may have caused some discomfort during your rest. We take note of your feedback and will look into potential adjustments to improve our guest's comfort.We hope we will have the opportunity to see you again in the future. Best regards,Ohad Tiktinsky, General Manager
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Guest User
Deluxe Tatami Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
I would recommend AKI to anyone looking for a getaway. The hotel staff are friendly and will help with anything g that you need (special requests are also accepted) the room itself was amazing, it’s not your conventional hotel room. It was clean and well lit. The views are what sells it. Overall I was extremely happy and will be back.
Response from Property: Dear Feray,Thank you for such a positive review.We are thrilled to hear that our team's attentive service contributed to your memorable experience at AKI Hong Kong - MGallery. Our commitment to accommodating special requests is part of our ethos to provide personalized hospitality, and we are pleased it resonated with you.The unique charm of our rooms, combined with their pristine condition and ambient lighting, is something we take great pride in. Knowing that the breathtaking views from your room added to the allure of your stay is gratifying for us.At AKI Hong Kong - MGallery, it is our constant endeavor to curate an environment that exceeds the expectations of our valued guests. Your feedback reaffirms our dedication to this mission, and we are overjoyed that we have succeeded in making your stay an enjoyable one.It would be our pleasure to have you return on another occasion. Very best wishes,Ohad Tiktinsky, General Manager
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Zeyidewoerdezhanghong
Superior City View Room
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Friendly staff at reception, special thanks to Michelle and Josie for making this a wonderful tri!
Response from Property: Dear Guest, Thank you for this great review.We are truly grateful for your kind words and happy to hear that your stay at AKI Hong Kong - MGallery was an enjoyable one.We are delighted that you appreciated the modern amenities of our hotel, including our convenient room card system and the efficient lift sensor. Our aim is to provide a seamless and comfortable experience for all our guests, and we're glad that these features contributed positively to your stay.We look forward to welcoming you back soon. Kind regards,Ohad Tiktinsky, General Manager
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DreaBJ
Superior City View Room
Stayed in Nov 2024
Business travelers
14 review
4.7/5
Amazing
Posted on Dec 4, 2024
All perfect. Room nice, breakfast delicious, staff very kind. Only downside was the AC. It was unfortunately too noisy.
Response from Property: Dear Guest, Thanks for your review about our hotel.We are thrilled to hear that your stay with us was enjoyable.We are delighted that you found the room to your liking and the breakfast to be delectable, with our staff's kindness enhancing your experience.However, we regret to hear that the air conditioning unit did not meet your comfort standards. We understand how important a quiet and restful environment is, especially when away from home.Finally, we are pleased that the overall impression of your visit was positive. Our prime location in Wan Chai and the proximity to major landmarks and transportation options make AKI Hong Kong - MGallery an excellent choice for travelers seeking both efficiency and comfort.We are hoping to welcome you back in the future. All the best.Ohad Tiktinsky, General Manager
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Amber_tomoliza
Classic Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 19, 2024
Was thoroughly impressed. The location is excellent, just one station away from Tongluowan, making it incredibly convenient for sightseeing and shopping. The interior of the hotel is beautifully designed with a minimalist Muji style. The clean lines, natural materials, and soothing colors create a calm and inviting atmosphere that immediately puts you at ease.The hospitality at this hotel is outstanding. The staff are friendly and attentive, with special mention to hotel and the staff who name Nicole, who generously upgraded my room for free, and she is so friendly. This thoughtful gesture made my stay even more enjoyable.I highly recommend this hotel to tourists looking for a comfortable and convenient place to stay. The combination of great location and exceptional service makes it a fantastic choice.
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Response from Property: Dear Guest, Thank you for this great review.We are thrilled that the prime location of AKI Hong Kong - MGallery contributed positively to your sightseeing and shopping endeavors. It is gratifying to know that the minimalist Muji-inspired design of our hotel resonated with you, creating a serene and welcoming atmosphere during your stay.Our team, particularly Nicole, is overjoyed to receive your commendation for friendly and attentive service, and the complimentary room upgrade that added to your enjoyment is a testament to our commitment to guest satisfaction.Recommending AKI Hong Kong - MGallery as a comfortable and convenient choice for travelers is a great honor for us. We take pride in providing an exceptional service experience and it is rewarding to see this reflected in your stay.We look forward to welcoming you back soon. Kind regards,Ohad Tiktinsky, General Manager
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Chi Nga
Classic Room
Stayed in Nov 2024
Travel with friends
11 review
4.7/5
Amazing
Posted on Nov 24, 2024
The room is good and beautiful, love the design. Nicole from the reception is nice and friendly.
Response from Property: Dear Guest, Thank you for this great review.We are pleased to know that you had a comfortable stay. Your satisfaction is our greatest reward, and we would like to thank you for recognizing our dedicated team members. We will be sure to pass along your compliments which will inspire everyone to keep up the good work.We look forward to welcoming you back soon. Kind regards,Ohad Tiktinsky, General Manager
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Yokenhin
Superior City View Room
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Everything is about average,  very good experience. Look forward to stay next time.
Jyri
Classic Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
My stay at the M Gallery AKI was very positive. The hotel is new and centrally located. I am an architect and was pleasantly surprised by the design quality of the interiors, lobby and the room. Nicole at the front desk was very professional and upgraded me to a corner "tatami-room" which was wonderful. The room had windows to three directions and nice overall layout and design. The room is compact (like hotel rooms typically are in Hong Kong), but arranged functionally with a couple of sliding walls so that everything works well. The whiskey bar at the top of the building was also nice. The price is very good for what the hotel offers. Overall it was a good stay, I will return to this hotel again.
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Response from Property: Dear Guest, Thank you for reviewing your recent experience.It is a pleasure to know that the strategic location of AKI Hong Kong - MGallery contributed positively to your stay. Our commitment to aesthetic excellence is a core part of our ethos, and we are delighted that an architect of your calibre appreciated the design quality of our interiors and accommodations.We take great pride in our customer service, and Nicole, along with our front desk team, is indeed a testament to our dedication to guest satisfaction. Hearing that you enjoyed the unique features of our corner tatami-room, with its thoughtful layout and panoramic views, is incredibly gratifying.That you found the room's compactness to be functionally arranged despite the space constraints typical of Hong Kong accommodations, reassures us that our smart-living design is making a real difference in guest comfort. The acknowledgment of Uncle Ming's Whisky Bar, as well as the value you felt you received for the price, truly means a lot to us.Your intention to return is the highest compliment we can receive, and we look forward to the opportunity to welcome you back to AKI Hong Kong - MGallery, where we hope to exceed your expectations once again.We hope to welcome you back. All the best.Ohad Tiktinsky, General Manager
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Anonymous User
Classic Room
Stayed in Apr 2024
Solo travelers
5 review
4.5/5
Great
Posted on Apr 25, 2024
The hotel is clean and connected from exhibition centre MTR station. Easy to travel around if you are staying near to MTR. Check in and check out process is quick too. If you bring large size luggage you will need to find a space to open up the luggage
Response from Property: Dear Guest, Thank you for this great review.It brings us immense pleasure to know that the cleanliness of AKI Hong Kong - MGallery met your expectations and that our connection to the Exhibition Centre MTR station contributed positively to the convenience of your travels. Your commendation on our efficient check-in and check-out process is greatly appreciated, and it serves as a testament to our team's commitment to providing a seamless experience for our guests.We take note of your comment regarding the room size. Our central location in the vibrant heart of Wan Chai often means that space is at a premium, but we strive to compensate with thoughtful design and amenities. Should you require more space for your luggage on your next visit, please do not hesitate to contact us for assistance.We are heartened to hear that our strategic positioning allowed for easy access to the myriad of attractions and amenities that Hong Kong has to offer. It is our hope that the rest of our facilities, including our 24/7 fitness center and the delightful dining options at TANGRAM and UNCLE MING'S, enhanced your stay as well.We look forward to welcoming you back soon. Kind regards,Ohad Tiktinsky, General Manager
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Lambo88
Classic Room
Stayed in Sep 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Oct 1, 2024
Very clean and hotel is well located, walking distance to HKCEC. The gym is slightly smaller so try to avoid the peak period. Staff are friendly and nice room renovation
Response from Property: Dear Guest,Thank you for taking the time to share your review.We are thrilled to hear about your positive experiences at our hotel.We are delighted that you appreciated the impeccable cleanliness, our convenient location a short walk from HKCEC, the friendliness of our staff, and the fresh ambiance created by our recent room renovations. Our commitment to providing a serene and stylish retreat in the heart of Wan Chai is reflected in the thoughtful design and decoration choices, aiming to offer our guests a harmonious balance of comfort and elegance.We hope we will have the opportunity to see you again in the future. Best regards,Ohad Tiktinsky, General Manager
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Outbreak
Classic Room
Stayed in Sep 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Oct 6, 2024
The hotel is so new and clean. It’s well located in the area of wanchai and central of Hong Kong
Response from Property: Dear Guest,Thank you very much for this kind review of your recent stay.We are thrilled that you valued the pristine condition and prime location of our hotel in the vibrant Wan Chai area.We are delighted that you appreciated the newness, cleanliness, and central location of AKI Hong Kong - MGallery, reflecting our commitment to providing a top-quality, convenient stay for all our guests.We look forward to seeing you again soon.Best regards,Ohad Tiktinsky, General Manager
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Guest User
Classic Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The hotel is located in Wan Chai with great accessibility to public transportation facilities. The room itself is quite “compact” but it’s not a downside of it, instead the room is very comfortable to stay. The best part of my stay comes to the hotel service, the front desk personals were very helpful and performed outstanding service throughout my stay. I forgot to bring my charging cord with me and the lady immediately helped me with it. It’s definitely the best boutique hotel I’ve stayed in Hong Kong.
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Response from Property: Dear Guest, Thank you for your review.We're thrilled to hear that you enjoyed the comfort of our rooms and found our front desk staff to be helpful during your stay. Our team strives to provide exceptional service, and it's rewarding to know this was a highlight for you. While our rooms are designed to optimize space and ensure a relaxing atmosphere, we're pleased that you found the room comfortable. We appreciate your kind words about our hotel's services and location, which is indeed convenient for exploring Wan Chai and nearby attractions.We look forward to welcoming you back in the future.Best regards,Ohad TiktinskyGeneral Manager
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