Caritas Oswald Cheung International House Reviews

Humidity too severe! Door lock all broke down! Cannot use room card to access the room. Need staff help multiple times! The intelligence of the room card is poor! Need to re-register the card again even a travelller has booked several days to stay in the hotel in a row, but before noon each day the room card cannot function!!!!

I have never experienced this kind of inconvenience in my life. The recycle water for the toilet is busted and it has been one day and hasn’t been fixed. Three of us did # 2 every morning and the toilet tank did not have any water to flush…not a present experience. Hotel personnel recommended to fill toilet tank with water from the shower flex faucet, it takes some time to fill the tank before flushing the toilet. What an awful experience…i asked to cancel my 2 nights reservation but they said not refundable. All guests in the city have to deal with this issues. Relocate at their own expense. This is Hong Kong, I get it. I can manage but what bother me the most is the hotel expects their guests to deal with it. You don’t like it,..you can leave, they don’t care. See pics below.

Night shift reception staff are so rude. No shower gel for two days, customer need to go downstairs to get gel refill at night. Also, for two days nobody clean/make up the room. Last but not least, look at their towels. I've never seen this kind of hotel towels before. We were so shocked. Will never use them again

It's good Hotel but it's not located in town it's in Aberdeen near lamma Island have ferry every hours to lamma Island.

A bit far from mtr but near by bus The room is big but when i book have bathtub but when i arrive no get it

It is good for the price but I wish the TV would have a better selection of channels. The food was decent. The view from my room was very beautiful, I loved that.

Nice and spacious hotel room. WiFi connection improved a lot. Complimentary breakfast is not bad

This place located quite far from city center and a local residential area called Aberdeen. Nearest MTR is not within walking distance but there are many City Bus available direct to City Center like Central, Mongkok etc. Best part is with reasonable or same price u can get a super spacious room in HK which is unlikely to get it in town area unless u willing to pay at least 50% more in City Center. We noticed there were no room cleaning or refill of amenities some of the day, when we told the receptionist, they informed room cleaning is 2 days once based on which level but we can request additional amenities from front desk. I think this place is belongs to a Catholic Society named Caritas as we noticed there were school, church, nursing room under the same Caritas Group.

The spacious hotel room exudes a minimalist simplicity with its clean lines, neutral tones, and airy layout. However, the shower, while functional, is a bit more compact than expected, providing limited space to move around comfortably. Located on the outskirts of the city center, the location is slightly distant, yet offset by the proximity of several bus stops nearby, offering convenient options for getting around and exploring the city despite this distance.

Hotel will be provided a good environment for hotel guest staying.Room rate is a very reasonable price.

Nor even provide shower gel n conditioner, just soap from dispenser, no facial paper in room, only provide tissue paper

Nice and clean, above average size rooms, staff very helpful, restaurant very good for breakfast and cheap, recycle bins in the lobby. overall one of the better hotel experiences in Hong Kong. Well done keep up the good work!.

Not a better experience compared to the first time … as my room had many problems: 1. broken curtains that couldn’t be fixed by the time I checked in because the mechanic had gone off work 2. Humidity had made the room worn out badly 3. The sink stained … 4. Tried to change room and waited for 3 days til I checked out … still no luck!

Clean room and bathroom 💯