Pacific Marina Inn

Pacific Marina Inn Reviews

Pacific Marina Inn

2628 Waiwai Loop, Honolulu, Hawaii, 96819View Hotel Details
Pacific Marina Inn
Pacific Marina InnPacific Marina InnPacific Marina Inn
Check available rooms for your travel dates
We Price Match
1 night

Pacific Marina Inn Guest Reviews

3.7/5
45 review
Verified reviews
Location3.7
Amenities3.5
Service3.9
Cleanliness3.8
Filter by:
Sort by:
All reviews(45)
Positive reviews(40)
Reviews with photos/video(8)
Close to airport(17)
Friendly owner(14)
Offers pick-up/drop-offs(12)
Convenient location(10)
Easy to get around(9)
Clean and tidy(8)
Awesome stay(7)
Negative reviews(5)
Crystal Hunter Lam
Standard Queen Room
Stayed in Apr 2024
Couples
5 review
4.0/5
Very Good
Posted on Apr 24, 2024
Overall, the hotel is decent. Friendly staff. But, their air cons are relatively old, so do expect sound. If you’re light sleeper, do bring a pair of ear plugs!
Guest User
Standard Twin Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Excellent location, quality and patient service, very convenient, can deposit bags and free airport shuttle
Guest User
Standard Twin Room
Stayed in Jul 2024
Travel with friends
3 review
3.5/5
Posted on Aug 1, 2024
the location is close to the airport. Good to have a night-by
Guest User
Standard Queen Room
Stayed in Apr 2024
Couples
4 review
3.5/5
Posted on Apr 26, 2024
Great for the airport layover. Good shuttle from and to the airport.
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
1 review
1.2/5
Posted on Nov 23, 2024
never again poor experience
Guest User
Standard Queen Room
Stayed in May 2023
Family
1 review
1.0/5
Posted on May 24, 2023
This hotel was the worst hotel I have ever stayed in. The shuttle bus didn't come for two hours after I called. My baby and I arrived at the airport at 9pm. I contacted the hotel and waited. The baby wanted milk while waiting. I had to boil water and make milk for the hotel. I told that via trip and waited at the airport, but the bus never came and the baby was crying. Finally, the airport was empty. We had to leave the airport. I have a baby, so it was really scary to wait in such a bad security situation. I and my baby were in danger. Two hours later the shuttle bus arrived. The hotel staff didn't even apologize and didn't think it was bad. Also, the next day I had to leave the hotel at 8:30 in the morning. I asked for a wake up call at 7 in the morning. But there was no wake up call at 7am. When I asked the staff why they didn't wake me up, they didn't even apologize and answered that they didn't know what was going on. The staff were probably native Hawaiians and very sloppy. Therefore, I have a bad image of Hawaii and the local people of Hawaii, and I do not want to use this hotel again. I am writing a review for those who will stay in Hawaii next time. In order not to feel the same bad feeling If you want to enjoy a wonderful trip in Hawaii, I think you should not stay this hotel. I'll say it one last time. THIS HOTEL IS THE WORST HOTEL
Show More
giannchoi
Quadruple Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 15, 2024
nice and efficient
Tae T&K Plumbers
Standard Queen Room
Stayed in Feb 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 14, 2023
Location is good, service and cleanness good, front desk service good. Convenient one stop for our business.
Edwin
Standard Queen Room
Stayed in Jan 2023
Couples
1 review
3.2/5
Posted on Jan 30, 2023
The hotel is located near the airport which is excellent for transient passengers. However, if you plan to stay for visit you may want to consider staying near the tourist spot. We need to take an UBER to another hotel as this hotel is not jn the route of the tour bus where taking going to Pearl Harbor. The staff are friendly and accommodating especially Emil who’s one of the Filipino in the front desk. However, I cannot say the same to the other Filipino staff who’s name I will not say. He needs to polish on his hospitality skills and the way he speaks to the guest of the hotel. You also need to tell front desk everyday that you need them to make up your room as they will not do so since the Covid hits. There’s a free internet available specific to our room but this becomes unavailable after a couple of days stay and we need to connect to the WiFi of other rooms. There’s a Chinese restaurant nearby who serves excellent Chinese food.
Show More
James 11325
Standard Queen Room
Stayed in Oct 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 9, 2022
Great stuff and the place is really clean! Definitely want to stay here for the next time
Sandra
Hotel Suite
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 21, 2023
Check in great, they provided clean towels great service
Guest User
Standard Queen Room
Stayed in Aug 2022
Couples
1 review
3.0/5
Posted on Aug 27, 2022
Uhhhhh..... We stayed in this hotel because our flight got in late and we needed a place close to the airport to crash for one night. This hotel fits that purpose well. That said, I wouldn't recommend this hotel for any other situation other than the one I just described. They were pumping sewage right outside of our door the morning we woke up. Also, our room key didn't work the morning we were checking out. The only other positive of this hotel is that it is within walking distance of THE BEST little food place we came across on our whole trip: Joe's Grill Express. We cannot wait to come back so we can visit Joe's again.
Show More
Anonymous User
Standard Queen Room
Stayed in May 2023
Business travelers
21 review
2.0/5
Posted on May 5, 2023
Not for recommendation
Guest User
Standard Queen Room
Stayed in Mar 2023
Travel with friends
1 review
3.7/5
Posted on Mar 11, 2023
Had a nice stay.
Jiafeimaocarfield
Standard Twin Room
Stayed in Oct 2024
Couples
94 review
3.5/5
Posted on Oct 17, 2024
Very close to Honolulu International Airport, very convenient to pick up at pre-arrange 1. The taxes collected are actually not substantial except for the hot water at the front desk. The elevator is broken, which is very similar to The Big Bang Theory and they don't plan to fix it. It's clean and ok. You can only sleep when the window is closed, otherwise it's very noisy.
Original TextTranslated by Google
Show More