Cartagena Hotels with Hot Tub

This my 8th time here since my bday 2021 and my 3rd birthday so I’m quite familiar w the hotel and staff. I truly enjoy all the amenities, location , ample parking , sauna and steam …on site spa…Yada yada yada. I had a problem last year and mgmt stepped up and went above and beyond to make me feel special. This time they had a convention and wound up giving away my reserved room ( I booked my flight 23 Nov 2023 soooo I’m positive I booked the hotel same day). Naturally they gave me the “corporate “ response but I was calm and insistent that I wanted equal or better to my first and only choice ( I’ve had the same executive suite all 8 stays ). I’d like to send a very special shout out and super big thanks to Valentina who I just met and to my buds Eduardo and Rafael for taking the extra time and patience to find me an even better choice….now I’m spoiled and canNOT go back to the regular exec suite, I’ve said it before and I’ll say it again; treat people w respect and it’ll come back tenfold and it’s people like those three that make the difference, not AI or Sr mgmt…the people on the front line. Thanks for continuing to make one guy feel special

I had stayed at the Allure Chocolat in the past and loved it. I loved the room, rooftop pool and pool bar, great staff and good breakfast. Location is excellent, close to the walled city. I booked this return trip to stay at the Chocolat only to arrive and after checking in the front desk man said by the way our pool is closed during your stay for a private group. Note their their rooftop pool and pool bar is a key reason for staying here for me. I then asked why they was not stated at the time of booking the room and he couldn't answer that but said don't worry, we will send you in a taxi or shuttle to another hotel to use their pool. Unacceptable. I was upset and asked to speak to the manager. His option was to transfer us to their other hotel Allure Canela which has a pool. He said it's close and easy walking distance to the walled city and it would cover my need to have the pool on site without the hassle of taking taxis or shuttles to get to the pool. So I agreed and regretted it. Allure Canela is a nice hotel, but smaller, noisy location and the pool is the size of a large bathtub and seeing all guests was going there from all 3 Allure hotels in town, it was quite busy with no deck chairs to use most of the time. So the point of this feedback is based on the poor management decision of the Allure Chocolat to block the pool for a private group and not warn guests booking rooms on those dates. I feel this was deceptive and ended up paying too much for a room in a hotel in not so great location. I did get free meals for 2 nights, but this didn't make up for the inconvenience and excitement of staying at the Chocolat. I will highlight the front desk man Felix. He was very nice and tried to help at Chocolat when he had to tell me about the lack of pool facilities. Very nice man.

Excelente ubicación limpieza de calidad personal amable y respetuoso espero que los cambios venideros sean para mejorar lo que ya es bueno para el viajero que se hospeda allí ! 🍸🍸🍸sitio muy recomendable para disfrutar en familia y con mucha tranquilidad!

A great congrats to the Interconti in Cartagena ! My whole 22 people family spent 10 days in the hotel ! Everyone was amazing (specially the bar, restaurant and Pool ) they were lovely ! The chef came few times to ask my mum (who is unable to eat many things due to her health ) and discussed with her her food and always came out with something amazing ! Erika in the restaurant was friendly and always had suggestions on the menu ! Beside Ricardo ! The reception team needs to build some genuine smile, some of them treat guest like they are doing them a favour ! My room was massive and always impecable ! Location amazing ! Taxis, right at the door and shopping centre in the same buiding ! We r definitely coming back ! Thank you for such great holidays

Strategically located between The Walled City and the gastronomic and bar area of ​​the Getsemaní neighborhood, the docks where the tours depart, which are destinations where we went almost daily. In front you have a food park where you can watch the sunset in the bay, it is close to everything, behind there is a promenade (Le Clerc) where you can stock up on water and food, a pharmacy and a shopping gallery where there is everything. The human quality: Colombia is the most welcoming country in the world and that is because of people like Candelaria, who is the most beautiful thing about this hotel, we did not lack anything and is only attentive to everything we need. (Cande we are going to miss you) loaded breakfast to start the day. spacious rooms, within a neighborhood where everything is small and rustic. The decoration takes you to one of those Colombian novels we watched as children. Without hesitation I would return!

Location was great, right beside the beach and easy walking distance to many restaurants in Bocagrande. Breakfast was included and the buffet selection was varied and tasty. On our last day we checked out in the morning and stored our luggage for the day. I explained to the clerk at the front desk we were going to Playa Blanca for the day and asked if we could get some beach towels and she said no problem. She also suggested that when we return later that afternoon to get our luggage we could use the showers and change room beside the pool to change out of our beachwear. I thought this was great service considering that we were technically no longer guests. That kind of service will keep us returning to Hotel Dann.

Excellent hotel and staff. Brand new with some amazing art work and decor. The view and ambience is simply beautiful. The only one problem I have which I know is being addressed is the last 1/2 drive to the hotel is literally thru some rough unpaved road which can make you car sick if you suffer from motion sickness. Besides that which I said is being addressed a must visit to relax and be one with nature if you are in Cartagena

You can have a really good time in this hotel, the food in the restaurant is really good and the service is even better, the rooms are comfortable and the employees are kind, friendly and good at doing their work. Congratulations to all the employees, especially Alonso from the restaurant who was charismatic and professional.