Heidelberg Hotels with Hot Tub

The hotel was undergoing an upgrade so the room we checked in to was new and refreshed. The hotel cafe had a good spread for breakfast. The staff were very friendly and gave us recommendations to visit around the area. Volk was particularly helpful.

Overall a very fine hotel. Staff was very helpful and friendly. Good location if you are planning on traveling by train or FlixBus since you are very close to their stations. The breakfast buffet is very extensive and well operated. We also ate once for dinner ate at the hotel restaurant and the hamburgers and fries are exceptional. (We had young adults in our group.) The Executive Lounge has a great view of the river if you have access. One warning. If you need an accessible bathroom, this is NOT the place for you. The showers are old school in a high wall bath tub. The other caution is the location is not adjacent to the Old Town. You may need to use buses, trams, or Uber/taxicab.

First of all during this critical moments in the world due to the COVID 19 safety it’s out of great importance! This hotel has it, all personal where wearing masks and everyone is responsible. Very professional and friendly hotel personnel, I had a shower head problem and Hotel tech arrived in a min, replace it in the blink of an eye. I felt welcome safe and take good care of. With this review I would like to thank all the hotel stuff for doing such a great job and hope to see you again on my next booking.

Wir haben noch nie zuvor ein Hotel bewertet, doch nach unserem Aufenthalt in diesem Hotel empfinden wir eine Bewertung sehr wichtig, damit andere Leute nicht in diese Falle tappen. Der Check-In verlief schon sehr unorganisiert, da für uns (meinen Mann und mich) zwei Buchungen vorlagen. Generell wirkten die RezeptionistInnen sehr unorganisiert und unsicher. Beim Betreten unseres Zimmers ist uns direkt aufgefallen, dass wir zwei Einzelbetten, statt einem Doppelbett, wie gebucht, bekommen haben. Dies war auf den Bildern im Internet anders zu sehen. Der Teppich ist sehr stark in die Jahre gekommen und war total verstaubt und verdreckt. Gesaugt wurde definitiv nicht! Klodeckel und -brille waren völlig zerkratzt, die Armaturen an Waschbecken und Badewanne verfärbt und verkalkt. Auch fanden sich lange, schwarze Haare an der Badewannenarmatur und auf dem Badezimmerboden. An der Decke des Hotelzimmers war eine Halterung für einen Feuermelder befestigt, jedoch fehlte der Feuermelder. Direkt haben wir den RezeptionistInnen die Mängel mitgeteilt. Der Rezeptionist hat uns kurz darauf die Einzelbetten zusammengeschoben. Bzgl. des Feuermelders fragte dieser und allen ernstes, ob wir denn dringend einen Melder bräuchten. Mein Mann und ich haben für zwei Nächte gebucht, haben es aber wegen des Drecks und den unbequemen Betten nur eine Nacht dort ausgehalten, sodass wir nach dem Frühstück, welches sehr gut war, unsere Koffer gepackt haben. Ein letztes Mal haben wir uns dann beschwert und unser Geld für die zweite Nacht zurückverlangt, was kein Problem war. Dazu muss ich jedoch sagen, dass die erste Nacht für uns doppelt so teuer war, wie die zweite Nacht, die wir erstatten bekommen haben. Wir haben den Eindruck erlangt, von den RezeptionistInnen nicht ernst genommen und eher belächelt zu werden. Nie wieder!

Heidelberg, a certain distance from the attractions is not particularly convenient. There is an underground parking lot, but the front desk is too unprofessional. You need to contact the contact information. The check-in time is delayed. The experience is not good.

Facilities: Facilities are very good, breakfast is on the second floor Hygiene: This is not good evaluation. Very good, except for a small bug crawling on my hand, maybe because I live near the road and the beach and the floor is low. Environment: very good Although small, beautiful scenery and unique location Service: The front desk is very, very cute

I think this is a Hotel that could be easily overlooked. It is on top of a parking garage. But once you take the elevator to the hotel it looks nothing like the dingy and grimy outside of the parking garage. It is most welcoming decorated. The hotel staff was very friendly and english is no problem (I wouldn't be surprised that even other languages are spoken by the staff). Our room was very clean and had a great view of the castle and some of the historic buildings surrounding the hotel. The breakfast had a great selection of German cold cuts, fruit, cheese and many other things. The close proximity to the middle of town and to the Funicular to the castle (and the Christmas markets) makes this a great pick. I will makes this my hotel of choice when I return to Heidelberg.

The hotel was a pleasant surprise in Heidelberg city, and I stayed only one night, but I would certainly stay more, because I was very well installed. The hotel is located in a building that worked in an old tobacco factory, and is completely renovated for the hotel's facilities, with large suites or lofts, very well decorated. They have washing machine, fully equipped kitchen with modern tools. Wi-Fi quickly. Floor with heating and large bathroom. Parking on the site, but are few vacuums. When I booked, I asked for a parking vague and I had no problems. The service was very good from who received us. There is no reception. When I arrived at the establishment, at the main door, there is an interphone. The guest attendant arrived in a few minutes and passed all the instructions needed. It is in a quiet and quiet neighborhood. It is not so close to the historic center, about 2.5 km. Better go by car and park in the various parking lots near the main attractions.

We had a very hearty reception, the rooms are very comfortable furnished and you feel at home immediately. Cleanliness tiptop. We were there between the years and the small indoor courtyard was beautifully decorated. The location is absolutely central and directly on the old bridge. The public parking house, located below the castle (for guests there is a discount), is well reached by a short walk through the city. Overall, everything is well thought, the staff were all friendly and well laid. The connected restaurant is also very recommendable (sweet food, good service). Unfortunately we were only for one night there would come back at any time.

We chose this hotel for its location and were able to explore Heidelberg solely on foot. The staff were helpful and courteous, both via email before our stay and during our stay. We booked the suite which gave us a bigger room and included a mini fridge. I did find the bed to be much harder than I'd like and would've liked more pillows but honestly I didn't request any. They probably would have gave us some. Room was clean.