Belfast Hotels with Hot Tub

Stayed here in March, 2023, and could not fault anything whatsoever. The hotel is in a very central location, within easy walking distance of all the main tourist attractions. Rooms were large and well maintained and the breakfast buffet offered a wide choice. Whilst often the hot elements of hotel buffets are served warm/lukewarm at best, here the hot buffet was served very hot and the quality of the ingredients was excellent. Final word must be regarding the staff. All the staff we interacted with, from the booking team through to the front desk staff, were absolutely first class and they could not do enough to assist you, from our need to change the dates of our booking due to a cancelled flight, right through to arranging a taxi back to the airport for us. All the staff were a real credit to the company and give an excellent impression, from a customer service perspective.

On arrival we were impressed by the decor. Staff at reception very nice. Room nice and modern. Was very disappointed with our lunch experience in the bar however. The chicken sandwich was in dry bread, with butter Mayo and chicken only. No garnish, no lettuce even in sandwich. Not what you’d expect from a 4* hotel! The next let down was the milk for my coffee which I had to order at the bar as no one came to check on us or clear dishes for some time. The milk was delivered in a cup because there were no milk jugs, in a 4* hotel! The staff were under pressure and were getting grief from one family waiting on their food so I didn’t add to the staffs stress. Pool is great but tiles are slippy and it’s on the cool side.

I was in the hotel last month with my boyfriend. We had best time of our lifes. The location of hotel is really nice. View from our room was stunning, we could watch the beautiful Belfast at night! Also…… Observatory! We had the best drinks, served by such amazing people. They create perfect team, with such amazing atmosphere. We are going to come back every year, just to taste those drinks, and watch the amazing view. Observatory is the heart of this hotel! X

We stayed here after our wedding for 3 nights and it was lovely! Amazig service from all of the staff we didnt want to leave the hotel bar!! Its also very central and we were able to explore the city very easily on foot. Hotel was generally quiet although being in the centre you can hear the noise of traffic but it wasnt loud and we were able to sleep fine everynight, air con is really good too! Would definitely book again, maybe for a few more nights!

Terrible experience staying here from start to finish, after being cancelled two days before we were due to stay in dream apartments st thomas hall they changed us to obel tower. I made a point we were travelling as a family with a 3 month old baby and needed a cot. Once we arrived to obel tower and were checking in the girl at recieption told us she thinks the keys she gave us should open the door to our apartment but if not come back down! That was the least of my problems even though that was terrible customer service not my job to check keys! We arrived at our room and the door was laying wide open, walked into apartment and it was freezing as all the windows were laying open bare in mind it was december! The blinds were hanging off the rails with blinds missing and as i wanted to feed my baby in privacy as there was a business block across from us with a man working in it i couldnt even close th blinds properly for some privacy as i fed my baby! Thats not all… there was a pair of socks laying on the sofa the room was disgusting stains all over the floor and only the fact me and my fiance had a alcoholic drink we would have went home the cot was rotten the bed covers were dirty, there was no toilet roll in the apartment absalute joke of a place and i paid £98 to stay there! It ruined my weekend i couldnt wait to go home. So once i got home i emailed the apartment and a man brian sinclair then phoned me i told him about my stay and he was very apologetic and told me to send over the photos i had took of the apartment he told me he would get back to me with how they were going to resolve this problem…. I waited and waited and rang and emailed multiple times and noone has ever got back to me terrible customer service so i warn people stay clear from there its disgusting!!

beds am so comfy. we had a big room for just 2 and a wet room. window looked right out to the front of the building. kellys cellars just 2 doors away (PERFECT) others have moaned about noise but on a friday night we never heard a thing. wish there was a kettle in the room but one i reception where you can make your own tea/coffee. maggie mays is literally round the corner for a breakfast. hotel is in the perfect location for all of the shops. can see ua staying here again next time we fly over.