Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
With a stay at Holiday Inn Johor Bahru City Centre, an IHG Hotel, you'll be centrally located in Johor Bahru, steps from Komtar JBCC and within a 5-minute walk of Johor Bahru City Square. This 4-star hotel is 0.7 mi (1.1 km) from Angry Birds Activity Park Johor Bahru and 1.1 mi (1.7 km) from Bazaar Karat (Rusty Market).
Be sure to enjoy recreational amenities, including an outdoor pool, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.
At Holiday Inn Johor Bahru City Centre, an IHG Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 335 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
LLeell2024.11.30
Hotel location is excellent. Walking distance to checkpoint and easy access to malls. Hotel is spacious. They provide shampoo, conditioner, shower foam, hand soap and body lotion.
Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
A stay at Z Hotel Johor places you in the heart of Johor Bahru, within a 15-minute walk of Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. This hotel is 2.4 mi (3.9 km) from KSL City Mall and 8 mi (12.9 km) from Singapore Zoo.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 110 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
GGolden P2024.12.11
Check in was a breeze, counter lady just require the booking person name and passport. Repeated stay and room was nice. Something to note, room is using digital lock and we found out the battery was flat. Hence unable to function. Please do remeber to ensure your room is locked before leaving. Maintenance was quick to provide a new set of batteries to resolve the issue.
Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
A stay at KSL Hotel & Resort places you in the heart of Johor Bahru, steps from KSL City Mall and a 4-minute drive from Angry Birds Activity Park Johor Bahru. This 4-star resort is 2.1 mi (3.3 km) from Johor Bahru City Square and 3 mi (4.8 km) from Johor Zoo.
Be sure to enjoy recreational amenities, including a water park (surcharge), an outdoor pool, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the resort's restaurant, INFUSION CAFE, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Stay in one of 904 guestrooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Partially open bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (surcharge).
CCOWKONGCOW2024.12.13
This is my 2nd time stay at KSL hotel, view not very good... at night pool side dark. Cant enjoy nice view at night. Aircon very loud...Abit disappointed. I did send request. But they told me full. Anyway I will have my 3th stay on 31dec2024 I hope they will give me high floor and city view.
Very Good
7267 reviews
4.1/5
Price from
₹ 3,340
per night
Check Availability
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Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
Located just 2.5 miles from the Johor-Singapore Causeway, Capri by Fraser Johor Bahru is the preferred destination for business and leisure travelers. It rises above the bustling city and provides a social living experience centered on design, art, and innovation for today's on-the-go lifestyle and digitally savvy travelers. There's plenty of excitement and entertainment nearby, including the famous City Square Mall, Komtar JBCC, R&F Mall, and the heritage streets Jalan Tan Hiok Nee and Jalan Dhoby, which are lined with authentic local cuisine, bakeries, cafes, and a plethora of shops to explore.
Treat yourself to our range of modern leisure facilities, featuring an outdoor pool, a steam room, and a state-of-the-art fitness center. The hotel also provides the convenience of complimentary WIFI and the personalised touch of concierge services.
Enjoy a delightful meal at Caprilicious, one of the our two on-site restaurants, or opt for the comfort of in-room dinigwith our room service options (available during select hours). For lighter fare and beverages, visit Delite, our cozy cafe. Start your day right with our buffet breakfasts served daily from 6:30 AM to 10:00 AM at a small charge.
As our guest, you'll have access to a fully equipped business center, a 24-hour reception service, secure luggage storage, and the added perk of complimentary on the premises.
Make yourself at home in one of the 315 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
MMrsLeeSeunghyunRiri2024.11.03
This is my first stay with Capri and i can say that i will surely be back again ! The location is not that far from JB sentral but by vehicle or grab will do the trick .
Lobby is nice and clean .
Most of the employees there are efficient, friendly and helpful except one lady at the counter who isnt friendly and also not efficient in her work . I suggest that you send her for more training because she will spoil the mood of the guests during check-in with that attitude .
The room is spacious, clean and cozy ! Loved it ! All amenities in the room are enough but i hope Capri can provide a nicer coffee brand 😆 . The room is equip with kettle, mini fridge and microwave as well as plates, glasses, cups, cutleries in the rooms which are useful for guests . The open concept wardrobe is sufficient with many hangers and they provide bathrobes too . There is also a laundry basket and the small rack to dry towel and clothes too .
The amenities in the toilet are sufficient too . Everything are provided including hair dryer . Toilet is clean and nice . 👍 Loved the lotion, useful and nice to use especially before swim . Aircon is good and tv have many channels and also radio channels too .
The pool and gym are good . Its peaceful when there are lesser or zero people around .
There is also a cafe near the lobby that look nice and cozy to hang out if you dont want to go out . Otherwise, ordering foods from grab would settle the problem . 😊
Lastly,
Thank you to the GM and team for the complimentary birthday treat and the good hospitality from the front desk during my stay ! Truly appreciate it . Will come back again 💜
Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
A stay at Amari Johor Bahru places you in the heart of Johor Bahru, within a 15-minute walk of Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. This 4.5-star hotel is 2 mi (3.1 km) from KSL City Mall and 7.6 mi (12.2 km) from Singapore Zoo.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
For lunch or dinner, stop by Amaya All-Day Dining, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 242 air-conditioned rooms featuring refrigerators and minibars. 40-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
FFresh Prince Harith2024.12.16
I had an incredible stay at the Amari Hotel in Johor Bahru and couldn’t be more impressed with the experience. The hotel’s modern design and welcoming atmosphere set the tone for a truly enjoyable visit. One standout feature was the breakfast buffet – it was absolutely fantastic! The variety of options was remarkable, catering to all tastes. From freshly baked pastries and tropical fruits to an array of hot dishes, there was something for everyone. I particularly loved the local delicacies, such as nasi lemak and dim sum, which added a unique touch to the spread. The quality of the food was top-notch, and the presentation was beautiful.
The attentive staff ensured that the dining experience was seamless, and the dining area itself offered a comfortable, relaxed atmosphere with a stunning view. If you're staying at the Amari Johor Bahru, make sure to start your day with their breakfast buffet – it's a perfect way to fuel up before exploring the city! Highly recommended!
Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
Located in Johor Bahru (Central District), Holiday Villa Johor Bahru City Centre is within a 5-minute walk of KSL City Mall and within a 5-minute drive of Angry Birds Activity Park Johor Bahru. This 4.5-star hotel is 2.2 mi (3.5 km) from Johor Bahru City Square and 2.5 mi (4 km) from Arulmigu Sri Rajakaliamman Glass Temple.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at Fern Pine, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Stay in one of 345 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Sshan2024.12.11
Repeat stay... noticed cleanliness improved alot. table, bed side table, toilet shelf are not dusty like it used to be. Well done to the chambermaids.
Counter staff are helpful too.
Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
DoubleTree by Hilton Hotel Johor Bahru is centrally located in Johor Bahru, a 3-minute walk from Komtar JBCC and 10 minutes by foot from Johor Bahru City Square. This 4-star hotel is 2.3 mi (3.8 km) from Johor Bahru Chinese Heritage Museum and 5.2 mi (8.4 km) from The Mall.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a steam room. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy local cuisine at Makan Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Johor Bahru? This hotel has facilities measuring 14096 square feet (1310 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 333 guestrooms featuring minibars and LED televisions. Premium TV channels and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
IIrene Ker2024.11.28
I have a good stay at Doubletree. I have a welcome cookie when I arrived for checkin, is so cool. They have a whatsapp chat to follow-up on our stay to ensure everything is in order. So far this is the best hotel i stayed.
Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
With a stay at Grand Paragon Hotel Johor Bahru, you'll be centrally located in Johor Bahru, within a 5-minute drive of Johor Bahru City Square and KSL City Mall. This 4-star hotel is 1.7 mi (2.7 km) from Johor Bahru Customs, Immigration, and Quarantine Complex and 6.6 mi (10.6 km) from AEON Tebrau City.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
For lunch or dinner, stop by Kishin-Tei, a restaurant that specializes in Japanese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 357 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
PpearlynC2024.09.24
second booking and we enjoyed the stay. check in and check out was fast. the only downside was that we requested for utensils and they told us there's no room service, we have to head down to the lobby to get it ourselves. will definitely return again :)
Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
In the heart of Johor Bahru, Thistle Johor Bahru is within a 5-minute drive of Johor Zoo and Angry Birds Activity Park Johor Bahru. This 4.5-star hotel is 1.8 mi (2.8 km) from Johor Bahru Old Chinese Temple and 1.9 mi (3.1 km) from Sultan Abu Bakar State Mosque.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite at Oasis, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. RV/bus/truck parking is available onsite.
Make yourself at home in one of the 382 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.12.01
We arrived at 2:30 PM and were promptly checked in, even though the official check-in time is 3 PM. We were assigned Room 215, a corner room at the very end of the corridor. While the receptionist assured us it had a sea view, the reality was quite different—our “view” was of trees and the highway, which was disappointing.
The room itself is spacious, but the bathroom was a major letdown. It features a semi-circular bathtub that requires climbing into, which isn’t ideal. To make matters worse, there’s no shower curtain, so every shower leaves the bathroom completely flooded with water. Unfortunately, this issue persists and has made our stay quite inconvenient.
Hotel near City Center of Johor Bahru,Johor Bahru71.4% of visitors choose this area
With a stay at Berjaya Waterfront Hotel, you'll be centrally located in Johor Bahru, within a 10-minute drive of Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. This 4-star hotel is 3.7 mi (5.9 km) from KSL City Mall and 8.1 mi (13.1 km) from Singapore Zoo.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at Salt and Pepper Cafe, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 390 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
MMrs Su2024.12.01
The staff were friendly and attentive, always ready to assist with any requests. The breakfast buffet offered a good variety of options, catering to different tastes. While the facilities were generally well-maintained, the gym could use some upgrades. Conveniently located near the Malaysia-Singapore Causeway and Duty-Free Zone, Berjaya Waterfront Hotel offers spacious rooms and decent amenities at an affordable price.A good choice for budget travelers or short stays. 👏🏻👏🏻👏🏻
774 reviews
3.8/5
Price from
₹ 2,918
per night
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Latest Hotels Reviews for Johor Bahru
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.5/5
Excellent
TTerenceSeahPerfect for Business Travelers: Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel is an excellent choice for business travelers seeking a seamless blend of comfort, convenience, and exceptional service. Located strategically with easy access to Johor Bahru’s business hubs, the hotel provides everything a professional needs for a productive and stress-free stay.
The well-appointed rooms are designed with business travelers in mind, offering spacious workstations, high-speed Wi-Fi, and comfortable furnishings to ensure you can focus and recharge. The thoughtful touches, such as multiple charging outlets and a well-stocked minibar, make it easy to settle in and stay on top of your work.
The hotel’s dining options are a highlight, perfect for a quick breakfast before meetings or a relaxed dinner after a long day. Café BLD offers a variety of dishes that cater to diverse tastes, with fresh, flavorful options to suit every preference. For networking or informal business chats, the lounge provides a comfortable and professional setting.
Renaissance JB also excels in its meeting and event facilities. The conference rooms are modern, equipped with the latest AV technology, and supported by a dedicated events team that ensures everything runs smoothly. Whether you’re hosting a small discussion or a large corporate event, the setup is professional and hassle-free.
What truly sets the hotel apart is its service. The staff is courteous, efficient, and always ready to assist, whether it’s arranging transportation, providing local recommendations, or accommodating last-minute requests.
Additional amenities such as the fitness center, pool, and concierge services make it easy to balance work and relaxation. The proximity to Senai International Airport and downtown JB adds to its appeal for those on tight schedules.
Renaissance Johor Bahru Hotel offers everything a business traveler could ask for: comfort, efficiency, and world-class service. Highly recommended for your next business trip!
DDodolookPros:
Breakfast spread quite wide and taste not bad.
Cons:
Cleanliness needs to be improved as we can see some food crumbs under the sofa. Thinking to use bathtub after a long journey but when we on it the water is like yellow-ish. It makes us to stop the thought of using that bathtub.
More convenient to those whose drive car cos the hotel location quite “ulu”. Nothing much can shop and dine there. Btw a Hard Rock Cafe is over there.
Hotel near Legoland Theme Park, Iskandar Puteri 17.1% of visitors choose this area
Price per night from:₹ 9,036
4.2/5
Very Good
AAngela DengWe have a wonderful stay in the hotel. The counter staff are very friendly and helpful. The location is good. It is about 5 mins walk to Medini Mall and 10 mins walk to Legoland. I will choose this hotel again if I visit Legoland again.
Hotel near Legoland Theme Park, Iskandar Puteri 17.1% of visitors choose this area
Price per night from:₹ 5,719
4.2/5
Very Good
NNur HakiimGood R&R spot for couples or families. Surrounding areas are currently under construction. Has pools for children, leisure and active swimming. Breakfast has a wide selection but some dishes can be improved. Restaurant serves good food but closes early. Many nearby restaurants for food delivery <45mins. Gym requires a lot more maintenance and cleanliness. Staff are welcoming and friendly.
GGuest UserI really nice spacious room, we stayed in 307, which is a one-bed room apartment, please note there are smaller rooms. this is really good if you are staying for a few days, large living room with an induction cooker, toaster, microwave, and fridge. They also included plates and bowls. for cooking equipment and glassware, you will need to contact housekeeping, i stayed only 2 nights so i didn't bother. one big pet peeve was that the dish provided was too big for the microwave, so please heat up your food in the containers before plating them. Both the microwave and fridge worked well, it made ice in around 2 to 3 hours. the shower was great, with constant temperature and good water pressure. the bedroom lacked a TV only the TV was in the living room, so that was a bummer, the room was also a bit noisy as i think there is a family of birds living in the air-con compressor so if you are a light sleeper, you want to give this a miss. The road outside can also get noisy at all hours. The nightlife is interesting, with quite a few bars and restaurants, and lots of motorized scooter rental stores, this does have quite a big issue with me, with alot of teens and kids zooming up and down the harbor at night, it does get dangerous for families with smaller kids. The selling point of this place is its proximity to Legoland, unfortunately, it is a tad hard to get a Grabcar (a rideshare service like Uber) because at the moment the area is not as busy as it was pre-covid. i see families waiting 30mins to an hour to get a car. If you drive, there is an underground carpark (complimentary). The most disappointing was the breakfast, not enough food, and they were unable to cope with the number of people. they struggled to fill coffee pots, juice dispensers, cut fruits, and bread. once something came out, it was gone in minutes. Overall, I would recommend this place for families, just skip the breakfast and make something in the room.
Hotel near Legoland Theme Park, Iskandar Puteri 17.1% of visitors choose this area
Price per night from:₹ 5,156
4.1/5
Very Good
YYeo Poh MuiThe room was bigger than expected. The King size & Single Beds were perfect for us -3 friends. Breakfast was good- enough selection of food items.
One item to look into, the water dispenser inside room was noisy throughout the night.
Hotel near City Center of Johor Bahru, Johor Bahru 71.4% of visitors choose this area
Price per night from:₹ 3,820
4.1/5
Very Good
GGuest UserIn terms of location, it is located in the peripherals of a housing estate and the front of the hotel faces the main road which makes crossing the road difficult. There is nothing else near the hotel, i.e. no eateries or shops or malls. The size of the room is considered small, although the bed is comfortable. Other than these 2 shortcomings, it is not too bad a stay. Staff in the hotel are polite and helpful. The housekeeping does a decent job and room is clean. I think they even spray fragrance on the pillows which make them smell good. The wifi is good. I like the design of the lobby, which gives a warm feeling with sofas and counter which they serve simple breakfast. Although the room does not come with breakfast, the hotel does provide simple breakfast, which comprise of bread, biscuits, half-boiled eggs, cup noodles in addition to coffee and tea and flavoured drinks. I find this a very nice touch. There is an Italian restaurant that serves Italian food as well as some local food. There is also a pub, which does creates some noise on a Saturday evening as they do have music on until about 1am. Although it does not cause too much disturbance even though we stayed on the second floor. Price wise, I would regard this as reasonable.
Hotel near City Center of Johor Bahru, Johor Bahru 71.4% of visitors choose this area
Price per night from:₹ 3,727
4.0/5
Very Good
Yywchin979Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi
Hotel near City Center of Johor Bahru, Johor Bahru 71.4% of visitors choose this area
Price per night from:₹ 2,848
3.9/5
AAnonymous Userhotel was not bad just that location wise wasn’t as convenient. amenities was pleasant, bathtub was nice but service of staffs can be improved! else everything was okay and comfortable!
GGuest UserThis hotel is old and rundown but offers budget-friendly rates for travelers. It used to be a 4-star establishment but has since dropped to 2 stars. The staff are friendly and helpful, though the hotel is located far from the shopping mall, making it difficult to walk to from ICQ. The surrounding area is quite dark at night. Breakfast is average with limited choices, but it’s a decent option for Singaporeans looking for a place to stay, especially when traffic to the immigration is heavy.
Hotel near City Center of Johor Bahru, Johor Bahru 71.4% of visitors choose this area
Price per night from:₹ 3,035
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