No.24 Tuanjie Square East Road, Hotan, Xinjiang, ChinaView Hotel Details
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Atour Hotel, Unity Square, Hotan Guest Reviews
4.9/5
Perfect
1131 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1131)
Positive reviews(1122)
Reviews with photos/video(157)
Delicious breakfast(177)
Friendly front desk staff(121)
Large rooms(86)
Convenient parking(81)
Located downtown(25)
Well designed(19)
Tasty coffee(7)
Negative reviews(9)
Michael V.
Superior Double Room
Stayed in Sep 2023
Couples
14 review
5.0/5
Outstanding
Posted on Sep 14, 2023
We were surprised to find such a great hotel (seemingly just opened up for travellers on foreign passports) in such a remote city at the edge of the Taklamakan desert. Very friendly and extremely helpful staff at the front desk and a perfectly clean and well designed room with no fault at all. Comfortable bed, large modern shower, fast wifi and a good choice of tasty foods at the breakfast buffet make this hotel the place to stay in Hetian which we can strongly recommend.
Response from Property: Dear friends, thank you for your affirmation and support! Every time you check in, we do our best, hope to bring you the best check-in experience, do quality attentively, we have been on the road! In the wind and rain, looking forward to your next stay!
Miguel
Guestroom (Double Bed)
Stayed in Oct 2023
Couples
13 review
4.7/5
Amazing
Posted on Oct 19, 2023
Excellent option in the main square in Hotan. Clean spacious rooms, with a very modern look. The only thing that I didn't like in the room is that the lavatory sink is not separate from the room, which leaves little margin for one person in a couple to do the teeth brushing in the morning without waking up the other... a bit too modern for me but that's me.
Service was good and attentious in spite of the communication difficulties. I didn't like the fact that the laundry service was self-service. We lost a lot of time doing our laundry and there were other guests waiting on the line. Apart from that a really good hotel.
Response from Property: 親愛的朵友,感謝您的肯定與支持!您的每一次入住,我們都竭盡所能,希望把最好的入住體驗帶給您,用心做品質,我們一直在路上!風裡雨裏,期待您的下一次入住!
Kuanzhai
Guestroom (Double Bed)
Stayed in Oct 2023
Business travelers
61 review
5.0/5
Outstanding
Posted on Jan 24, 2024
Really good staff and attitude!
Response from Property: 親愛的朵友,感謝您的肯定與支持!您的每一次入住,我們都竭盡所能,希望把最好的入住體驗帶給您,用心做品質,我們一直在路上!風裡雨裏,期待您的下一次入住!
Vinix
Superior Double Room
Stayed in Mar 2024
Solo travelers
75 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The hotel is located in the northeast of Tuanjie Square in the city center, not far from popular attractions such as Tuancheng, night market, museums, and many shopping and dining options nearby.
The room facilities are complete, the breakfast supply is also good, the price-performance ratio is very high, and it is worth recommending.
In addition, Ctrip's service is also great, and it actively handled my order issues.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you stay, we will do our best to bring you the best stay experience. We are always on the road to quality! Rain or shine, we look forward to your next stay!
Amitang123456
Superior Double Room
Stayed in Mar 2024
Couples
124 review
3.7/5
Posted on Mar 18, 2024
I forgot to take pictures, so I'll just take two. It's okay, but too noisy during the day. There's a store downstairs that plays loud music all day long, and it's too stuffy with the windows closed. It was Saturday night when we went there, and it was hard to park the car. We didn't know how to get to the parking lot at the back. We entered the parking lot in the opposite direction and parked there all night. It was all dusty.
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Response from Property: Dear friends, hello! Thank you very much for your stay and sharing. We are sorry for the inconvenience. We hope you have the opportunity to try our other different styles. We will definitely give you a different stay experience! Atour Hotel looks forward to your visit again and wish you a happy life!
Teenjiengouxi
Superior Twin Room
Stayed in Mar 2024
Other
14 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The room is well constructed, spacious, comfortable to live in, well soundproofed, clean and tidy. Most importantly, the waiter's attitude is very friendly 👌🏻, very satisfied
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you stay, we will do our best to bring you the best stay experience. We are always on the road to quality! Rain or shine, we look forward to your next stay!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 17, 2024
I stayed here with my family. After staying here, everyone had the same feeling. We didn't want to leave. The only one in Xinjiang.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you stay, we will do our best to bring you the best stay experience. We are always on the road to quality! Rain or shine, we look forward to your next stay!
Guest User
Superior Twin Room
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 9, 2024
Very good hotel!
Service: Very good👍
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you stay, we will do our best to bring you the best stay experience. We are always on the road to quality! Rain or shine, we look forward to your next stay!
Xiangrikuixiaojie
Superior Twin Room
Stayed in Mar 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Very nice
Bedding is very good
Sanitation: clean and tidy
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you stay, we will do our best to bring you the best stay experience. We are always on the road to quality! Rain or shine, we look forward to your next stay!
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 25, 2024
The room is clean and tidy, large enough, and the interior design is very user-friendly.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you stay, we will do our best to bring you the best stay experience. We are always on the road to quality! Rain or shine, we look forward to your next stay!
Guest User
Superior Twin Room
Stayed in Jan 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Facilities: Very complete and very smart. It is a relatively good hotel at this price and very comfortable.
Hygiene: Very clean, the room has no peculiar smell, and the cleaning staff are so enthusiastic
Environment: Located in the Commercial and People's Square, it is very convenient to travel
Service: Super enthusiastic, the speed of solving problems is first-class, very satisfied
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you check in, we do our best, hoping to bring you the best check-in experience. We focus on quality, and we are always on the way! Rain or shine, we look forward to your next stay!
Guest User
Family Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 27, 2023
It was my first time to visit Hotan, Xinjiang. I stayed at Atour Hotel Tuancheng Square for 3 days. It was a surprise!
The room is new, clean and spacious, larger than expected. The room temperature is also very comfortable. The bed and pillows are also very comfortable. There is a humidifier, a dressing room, stable hot water in the bathroom, slippers and toothbrushes, bathrobes, etc., just like a 5-star hotel.
There is also a fitness room and a free laundry room. Free midnight snacks are provided after 9:30 pm. The breakfast is also quite good. The coffee and steamed tofu and millet porridge are really good!
In addition, all the staff in the hotel including the room cleaners are very friendly. Especially the supervisor, Mr. Hexiao, and Ms. Lila were very enthusiastic to help us solve the problem of taking a taxi back to Yotgan Old City. Thank you very much!
If you plan to travel to Hotan, it is highly recommended to stay in this hotel!
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you stay, we will do our best to bring you the best stay experience. We are always on the road to quality! Rain or shine, we look forward to your next stay!
Guest User
Executive Twin Room
Stayed in Nov 2023
Family
8 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Environment: The hotel environment is very good, the rooms are spacious, and there is a rental agency just outside Tuanjie Square, which is very convenient.
Facilities: The hotel is quite new, but the heating in Xinjiang is a bit hot
Service: The front desk is very friendly. If you want to buy something nearby and don’t know where it is cheap, you can ask the front desk.
Porridge arrived late at night: This is very thoughtful. In addition to porridge, there are also some steamed buns and fruits.
Overall very satisfied
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you check in, we do our best, hoping to bring you the best check-in experience. We focus on quality, and we are always on the way! Rain or shine, we look forward to your next stay!
Xiaotianshiaibeier
Superior Double Room
Stayed in Oct 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 31, 2023
It was my first time to come to Hotan and I chose Atour. It is next to Tuanjie Square and there is Chamoido at the door. I like the milk tea shop Meizhichong! Moreover, this store was newly opened last year and its environmental sanitation is guaranteed. The security guy in the foyer, the girl at the front desk, and the guy in the restaurant were all very polite and enthusiastic. They spoke fluent Mandarin, and the breakfast was good. Because my flight was at 19:00, I was postponed check-out for two hours. I will choose Atour next time I come.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you check in, we do our best, hoping to bring you the best check-in experience. We focus on quality, and we are always on the way! Rain or shine, we look forward to your next stay!
Anonymous User
Executive Twin Room
Stayed in Oct 2023
Travel with friends
23 review
5.0/5
Outstanding
Posted on Oct 21, 2023
The hotel is in a good location, with convenient parking, large and clean rooms, convenient intelligent control system, and a cloakroom. The bathroom is separated into wet and dry areas, the breakfast is rich in variety, and the service attitude of the handsome guy at the front desk is very good. The overall stay experience is very good. Next time I go to Hotan, I will choose Atour.
Original TextTranslated by Google
6/10
Response from Property: Dear Duoyou, thank you for your affirmation and support! Every time you stay, we will do our best to bring you the best stay experience. We are always on the road to quality! Rain or shine, we look forward to your next stay!