Hotels near Bay Pointe Shopping Center, Houston

The rooms are clean, breakfast is nice but the pancake machine was broken, there is a small pool in which some kids were enjoying. The staff is outstanding and very helpful and polite. I am here due to Hurricane Ida but unfortunately, I can not stay because I am spending too much money on fast food. The area has a lot of restaurants to choose from and they are all delicious, I may try the Japanese restaurant today. There is a PetSmart, big lots, and Marshalls in the parking lot. The area is safe!! Bad: Very low water pressure but the hot water did work. I opted for a bath vs a shower. (this should really be updated) I gave a 3 star for value because, for this reason, the rooms are average cost $129, so there is no reason to cut back on the water pressure.

It wasn't anything to blow my mind, it met the minimal of my expectations. We encountered a problem as soon as we got there which management dealt with, somewhat quickly. Breakfast is OK, nothing too special. I did feel that if they were going to serve opened pastries and use paper plates, then they may as well have utilized bulk sealed pastries. Nothing extravagant, or over the top. Very basic, but I have high standards when it comes to value, and cleanliness. My bare minimum standards were met. Staff was helpful and nice. There is a bar right next to it (practically se parking lot), so if you don't want to encounter the noise issue, asked to be on the opposite side.

The price is cheap, but the hotel is a bit old, the hardware needs to be improved, and the breakfast is a bit expensive.

Decent hotel but was a bit old, but considerably clean compared to other stays that I have been to. The service was great and breakfast was decent too. Should try the pool and fitness room as well!

Shocked that this place has such good reviews. Three stars is generous. First off, I arrived at 4:15 and my room wasn’t ready. Check in is at 3. They asked if I would be fine downgrading my room since those rooms were available. I declined so had to wait about 30 minutes for my room. The room was fine, nothing great. The kitchen was nice I will say, as well as the bathroom. The bathroom wasn’t perfectly cleaned though. Their was a hair in the shower and white splatters on the door and wall. The bed was hard and the pillows were small and terrible. The sheets had been used way too many times and the fabric was beading up. They felt very worn. One of the pillows had a black smudge on it upon arrival as well. The remote was sticky but the AC worked well at least. As for the amenities, the breakfast was not great. Half of the items/options weren’t available all 3 mornings I was there. The juice was watery, bananas over ripe. Very disappointing. In the gym, I hoped to use the treadmill. The incline on it was broken but the rest of the gym was fair. The pool is small, water was cloudy and they have no hot tub. Upon checkout at 5 am, I requested a receipt to show my balance was $0 since this was a work trip. They informed me they weren’t printing receipts and I would be emailed one at the 11 am checkout time. Insane to me but I was given no other option. Well that time rolled around and I wasn’t sent one. I did call and they sent it to me immediately. The hotel is newer but the elevators are worn down, there were dead spiders in the main hallway and the main areas are very stuffy. Parking was okay, not a huge lot but they weren’t busy when I was there. The location, I was informed, is not great or safe. Being from out of town, I had no clue. I never felt unsafe but I didn’t venture out at all. The surrounding area left much to be desired as places to eat, shop and things to do. Location was decent to the interstate. I would not stay again.

We like Holiday Inn, and this location is where we needed, so we booked a nonrefundable suite for a week. We wanted a place with a gym; it’s out of order due to flooding. The A/C is effective, but noisy enough to require ear plugs. The shower head either has a rim with no center, or a center blasting with no rim. Since it’s way high and we’re not real tall, this matters. The WiFi is very spotty in our room; I’ve turned it off. The precise timing required to get the key lock to work is weird (insert, remove, wait for the red light to go out, then about 1/10th second more, then it works — anything else and it’s try again). Frankly, it should just be insert, open. And there’s a giant security/publicity light that’s pointed at our room. It’s really bright, so there’s no way we can leave the curtains open to just look out. I rarely leave bad reviews; I’m pretty easy to please. And the bed is comfortable, the room is clean, and the breakfast is fine. But all the others kind of combine to be a rather regular irritant. If I hadn’t booked it nonrefundable, frankly, we’d probably just check out and find somewhere close with a working gym. I understand it’s not their fault that it flooded, but we really wanted it, darn it.

On the side of the highway, the floors are only 6th floor. We are on the 5th floor. People with poor sleep quality at night are advised to stay carefully. It feels very noisy, the rooms are large and the service is good.

The receptionist was okay, even though she stayed on her phone most of the time. The AC in our room was leaking, so we had water all over the place. Cleaning ladies did not go to our room to clean our room, take the trash or change bedsheets. We have requested the baby crib before checking in, called days earlier but when we got there, no baby crib was provided to us, we had to wait to get it.

New (built 2022) hotel adjacent to freeway. Clean with exceptionally comfortable beds. Front staff member went out of her way to make sure our room was feather free. Breakfast was hot and plentiful. We didn’t have any problems with noise, so non-freeway side of hotel is definitely quiet.