Hotels near H-E-B, Houston

Stayed at this little gem for one night found it last minute before my trip to Houston I really liked the decor of the hotel it’s also in a great location, I tried to check in an hour early and that didn’t go as planned other than that valet parking the restaurant and room was well worth it

Hotel location in the city center, not much to eat on weekends. And there's nothing to visit downtown Houston. There is no good green space. Fortunately, it's still close to the museum area.

We stayed at the Lancaster in September 2022. It’s a great hotel with comfy rooms and delicious breakfast. The real gem of this hotel is the staff. They are all so friendly, personable and professional. Renee was the member of staff who stood out. She went above and beyond to make sure that our stay was a comfortable and happy one, especially when we caught covid and had to quarantine. She kept checking up on us, always making sure we had all we needed. The hotel is in a central location, right in the middle of the theatre district and right by lots of offices. Would recommend for either business or leisure breaks.

The room has two double beds and a sofa bed. The size of the double bed is a bit small, and it will be a little crowded to sleep for two adults. It is okay to pull the sofa out and sit on the bed and sleep for two people. There is a microwave in the room, no cooking utensils and cutlery, it is difficult to cook, only the microwave oven can simply heat the microwave food. Hotel breakfast is an ordinary American breakfast bar, but there are not many varieties, but the fruit coffee yoghurt eggs are very complete, and there is no problem to eat. The hotel is in the downtown area, and there are some tramps around in the evening. It is best not to go out late. The three hotels are connected together and they will enter the wrong hotel if they are not careful.

During the busyness of march (Mardi Gras, rodeo, and march madness) Mimo and Ishy were amazing! Mimo’s organizational leadership is very impressive and Ishy’s joy was remarkable! We saw them consistently and efficiently valet cars from the minute we came to the hotel to 1am. Truly incredible!

The absolute worst Marriott experience ever! Rude lazy front desk staff old outdated room. We flew in and had been up since 3am and requested early check-in I was OK with a few hours without a room but 6 hours as a honors member was ridiculous. I went to the desk and asked again and was told nothing was available yet I asked for my checked baggage and woke my daughter up to leave and miraculously a manager appeared saying she had us a room. The guy at the desk we dealt with prior was completely clueless and the others were just plain rude. It is cool tonight and we called twice for someone to lite the fire pit but no one showed up after waiting over an hour still no fire. I have never left a bad review and have been faithful to Marriott for over 25 years. If this is what Marriott has to offer these days I'm over it. Don't stay here if you're expecting anything more than being treated like a bother. That's not what I go on vacation for if so I'd stay at a roadside inn. Rude lazy and uncaring look further for a place there's plenty nearby.

I'm currently on my last night of a five night stay. I was so looking forward to staying here as the reviews are generally quite favorable and I usually like the JW Marriott brand properties. Unfortunately, my own experience during this stay was not very good. The hotel seems quite busy (long waits for the elevator some days) so they do seem to be getting traffic through the property. My suite was nice...not extraordinary...but comfortable. As far as staff go, most are quite helpful and friendly which is good. Now the problems. I saw very little to discern this property from a standard Sheraton or Marriott. Nothing about it felt like ”luxury”. It didn't have those extra touches one would expect from a JW. The bar soap in the bathroom is so tiny that only a sliver is left after two showers. It was the size soap you would expect to get at a Motel 6. The Griffin Lounge was a big disappointment. I went the first morning for breakfast and it seemed like a standard Sheraton lounge breakfast offering. Nothing refined or special about it at all. Both the presentation and the quality of the food offerings were severely under par. I never returned after that even though I was entitled to get it free every day as an Ambassador Elite member. I ate breakfast outside of the hotel for the remainder of my stay. Also, after the lousy breakfast on day 1 , I never attended the evening reception so I cannot comment on what that is like. The most glaring problem at this property is that when you call down with a service request, usually no-one answers the phone. You want to have your car brought around? No-one responds. You want to arrange for housekeeping to clean your room? No-one responds. You want laundry picked up? No-one responds. You want to know why your laundry was not delivered as promised? No-one responds. All the above things happened to me. Out of a total of 18-20 calls down with service requests, the phone was actually answered only twice. That is a shockingly poor service fulfillment failure rate. Imagine, when you want to use your car, there is literally no way to get that process started from your room...because no-one answers the phone calls. I am stunned by what a failed process they have for handling calls from the guest rooms. I actually complained to the front desk about this. The guy says the phones are answered by staff behind the scenes. However it is that they manage it, I can tell them their process doesn't work. I get to Houston fairly frequently but I doubt I would return to the JW Marriott Downtown. The combination of the sub-par Griffin lounge coupled with staff inability to answer phone calls, deems this a no-go property for me. Interestingly, this is my second JW stay for me since the pandemic started. Both were big disappointments. Perhaps the JW brand is cutting back on quality and services generally...effectively moving JW properties closer to Sheraton/Marriott standards. Overall,

乾淨整潔，期間沒人打掃。

Was in town for a conference; room was clean, comfortable and met my needs. Rooms on lower floors can be noisy with street trolley. Convenient location; walking distance to convention center. Although I was not parking with the hotel, Drew at the Valet station was so helpful. He brought my bags in upon arrival. For some reason, every Uber I called stopped at the hotel on the opposite corner. Drew ran across to summon car to us, so my colleague and I would not have to walk over. He also was helpful with directions and recommendations for late night bites (everything seemed to shut down early downtown). The staff at the front desk were friendly and helpful as well. Would stay again.

The direct flight from Houston to Beijing is night shift. There is no place for the hotel to check out. I found a good one on Ctrip and the price is cheap. There is no hourly room at the scene. Direct check-in is also more expensive, so I booked from Ctrip. . The rooms are simple and clean, suitable for business guests to move in quickly. The decor is modern. There is nothing else to praise.