Belinda
July 30, 2024
The hotel itself was nice and clean and the staff was great but the room was really small. My only complaint about the hotel itself is the parking situation and loading and unloading of luggage. The parking garage is about a block away and you have to pay $20 each time you leave the garage -- no matter how long. To unload your luggage, you have to pull in front of the hotel, which is on a one way-one lane road and hold traffic up while you unload everything... very inconvenient.
As soon as you step out of the front door of the hotel, there is a public transportation train platform about 20 feet from the front door that constantly had homeless people hanging out all over the area. It’s bad during the day and gets worse at night. We saw several homeless men approaching women aggressively. We were on the 10th floor as I can't imagine the noise level on lower floors. We stayed on a Fri and Sat night and both nights at about 10 pm, directly across the street from the hotel and behind the train platform, is a parking lot. A rental scooter company comes and sets up a tent and blares very loud music until about 3 am. I saw reviews where people complained about the music in the hotel but we didn't hear any of that as all we could hear was the music from the scooter place... 10 stories up! Sleep was awful. I'll end by staying we heard 5 gunshots the morning we left at 6:45 am from people fighting in front of the hotel. I wouldn't stay here again.