Evette
August 5, 2024
I like thats its a newly constructed hotel. Its clean and the bathrooms are very spacious.
I had an incident with the first clerk upon entering the hotel. She was extremely rude, rolling the eyes and answering very arrogantly when I asked about the pool not in operation. I came in town for a Conference, my daughter traveled with me so I needed a pool for her entertainment.
I asked the desk clerk about the reason they did not alert or inform on the site that the pool was closed, and she got indignant and her attitude was sure a turn off… Iam big on customer service when I pay my hard earned money to stay in a hotel.
I should be able to get a discount or a free stay or something that will suffice or some form of credit.