Hotels near Heights at 2121, Houston

Like a motel, the room is large, clean, and fully equipped, but because it is close to the highway, there is a car driving overnight. If the sleep is estimated to be a bit noisy, I feel that it is okay after living for 6 days. The only thing I am not happy with is that the breakfast content is too small, but the price is cheap and acceptable.

Decent hotel but was a bit old, but considerably clean compared to other stays that I have been to. The service was great and breakfast was decent too. Should try the pool and fitness room as well!

The price is cheap, but the hotel is a bit old, the hardware needs to be improved, and the breakfast is a bit expensive.

Hotel location in the city center, not much to eat on weekends. And there's nothing to visit downtown Houston. There is no good green space. Fortunately, it's still close to the museum area.

The location is very good. Although it is not a chain international brand hotel, the comprehensive service is very good. Especially the lobby environment is very good, there is free freshly ground coffee available at any time!

I travel around the country a grade hotels because I’m in and out often. From the Four Seasons Ritz Carlton Marriott Marquis W hotels Westin, Sheraton‘s etc. but I was greeted and made to feel like I was a VIP when I arrived on Site. I was welcomed by Miss J and miss Jerri and the young man Jay. They went over and above to assure me And my Brother and family that we were the guest of honor in the hotel. The Front office staff names escape me at the moment, the were attentive to our every need punctual and extremely kind. The GM must Be Very Proud to have staff like this. The final line I want to pen is the restaurant the staff was more than kind all four days. Thank You So Much For A Great Stay. I would recommend this hotel again again and again. Thank You. Shep DLW

Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!

Very good experience

Shocked that this place has such good reviews. Three stars is generous. First off, I arrived at 4:15 and my room wasn’t ready. Check in is at 3. They asked if I would be fine downgrading my room since those rooms were available. I declined so had to wait about 30 minutes for my room. The room was fine, nothing great. The kitchen was nice I will say, as well as the bathroom. The bathroom wasn’t perfectly cleaned though. Their was a hair in the shower and white splatters on the door and wall. The bed was hard and the pillows were small and terrible. The sheets had been used way too many times and the fabric was beading up. They felt very worn. One of the pillows had a black smudge on it upon arrival as well. The remote was sticky but the AC worked well at least. As for the amenities, the breakfast was not great. Half of the items/options weren’t available all 3 mornings I was there. The juice was watery, bananas over ripe. Very disappointing. In the gym, I hoped to use the treadmill. The incline on it was broken but the rest of the gym was fair. The pool is small, water was cloudy and they have no hot tub. Upon checkout at 5 am, I requested a receipt to show my balance was $0 since this was a work trip. They informed me they weren’t printing receipts and I would be emailed one at the 11 am checkout time. Insane to me but I was given no other option. Well that time rolled around and I wasn’t sent one. I did call and they sent it to me immediately. The hotel is newer but the elevators are worn down, there were dead spiders in the main hallway and the main areas are very stuffy. Parking was okay, not a huge lot but they weren’t busy when I was there. The location, I was informed, is not great or safe. Being from out of town, I had no clue. I never felt unsafe but I didn’t venture out at all. The surrounding area left much to be desired as places to eat, shop and things to do. Location was decent to the interstate. I would not stay again.