Hyatt Regency Hotels in Hua Hin

The overall experience is rather mediocre. It wasn’t as good as I expected, but wasn’t as bad as it could be. The location of the resort and the amenities that the resort was definitely beyond my expectations. Location of where the resort located on the beach was good. Can see Khao Takiap clearly. Right outside the gate of the resort, there’s a little weekend market too. Should definitely consider this when picking the date to check in. The overall view of sunset there is amazing. The pool facilities are great. We didn’t bring any kids, but definitely great for kids. There’re good facilities for little as well as teenagers. The overall experience walking around the resort was also great. There’s a overall sense of excitement when walking amongst the oriental style building there. Honestly, the resort offers a lot of activities. Even if didn’t go out from the resort, you definitely wouldn’t feel bored. The service is the part that makes us feel a bit upset. We expected better. For size of resort, it’s nice that they provide escort services to the room. For the activities they offer in such a big resort, they should’ve showed us where everything is and told us about the activities they offered. Although the information is on the stack of papers they put on the table, it’s still nice that the staff would’ve introduced to us. Didn’t tell us clearly what time which facilities are opened for service or closed. We just have to rely on ourselves and figured out everything. When we were using the swimming pool facilities, there were some staff specifically asked us our room number, though we didn’t even ask for anything. Didn’t see that being a pattern for other groups, just us. Didn’t know the reason behind this action. At the moment, felt a bit offended. Overall the resort felt pretty clean. Just one of the pillows on the bed smells really funny. Maybe the house keeping team should pay more attention.