Bright Hotel Huaibei Reviews

Hotel has seen better days and the rooms need refurbishment. But good location.

Very nice hotel

Very nice

I am one of the first regular customers to stay in the hotel. The service and environmental sanitation were okay at the beginning. However, when I checked in again a few years later, the service and environment were already very poor. The front desk staff was indifferent and not enthusiastic enough. They did not have any enthusiasm for serving old customers. The room The environment was very poor. The room smelled like mold when we checked in. The breakfast service staff were just routine and not proactive enough to provide enthusiastic service. There were visible stains everywhere on the carpet. The towels and bath towels were not clean enough and had a slight smell!

The room is so hot that the air conditioner has no cold wind, the frogs in the pond screamed all night, and the friends I entertained didn’t sleep well all night. I booked a room of more than 700 yuan per night on your wedding platform, and I was charged 1580. The car parked at the entrance of the lobby was messy. , The room is so expensive that even hand-sprayed fireworks are not allowed to be displayed, so where is the extra money spent on my room? , that is to say, you are a high-end hotel in Huaibei, and the service management is the same as *. The staff at the front desk for room registration don’t know how to train them. They have to answer the phone for a while and have to talk to colleagues next to them about other things. Five or six people are standing at the front desk waiting to register. Can’t we recruit two more people? The experience is not as good as chain hotels.

Called in the middle of the night and sent the wrong instant noodles.

I don't know why, there are no rooms, or the good rooms are only reserved for locals, and I was arranged next to the wedding room. It's really amazing! It has not been quiet from the night before check-in to check-out! Difference! I didn't expect it to be so bad! Before 10 o'clock, I asked if I would like to check out or not. When I went out, I saw a pair of red slippers at the door, so I asked you if they could seep through! The worst, the worst I have ever encountered! Poor breakfast! The service at the front desk is poor, and there is no sense of service at the door!

The settlement fee is not clear, there are many in-room charges, the experience service is extremely poor, and everything is charged, it is better to add it to the room rate at the beginning. Another thing is Ctrip booking 478, 498 when checking out, I don't understand, and no one explained it!

First, there is no welcome fruit, second, there is no bathtub, third, it is far worse than before

Bad attitude of waiter

酒店地理位置很方便，離高鐵站景點距離近，出行方便，酒店周圍的環境很好，大堂非常美觀大方，禮賓於浩非常熱心周到，態度很好，服務熱情。早餐種類也很多，客房乾淨，洗漱用品齊全，空氣清新，期待下次再來。

很棒的酒店，還可以健身游泳，喜歡帶窗的房間，前台的Yvonne小姐姐幫忙安排的房間很滿意，還給升級了，房間一進去就很亮堂的感覺，要不是天氣有點熱真的很想和朋友在陽台喝喝茶聊聊天，以後還會來的，湖景房真的不錯

選擇這個酒店真的是很正確的選擇，需要和朋友談一下事情，不想在房間裏面，大堂副理開始推薦了一層大堂吧，我看了一下不是很安靜，但是環境很好，隨後大堂副理朱女士又帶我到二樓休息區，我很滿意，環境好又安靜，還能看看外面的風景，和朋友交談的也很愉快，很感謝朱女士的推薦

酒店環境還不錯，符合我的預期。住宿環境也很可以，整體很不錯。有個禮賓叫小閆，服務也很熱情，我的問題也積極解決。忘了寫表揚信，請領導給這位服務員大大的獎勵！