Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station) Reviews
Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station)
Atour Hotel, International Automobile City, South Ring Road, Hecheng District, Huaihua City, Hecheng District, Huaihua, Hunan, ChinaView Hotel Details
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Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station) Guest Reviews
4.8/5
Excellent
618 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(618)
Positive reviews(612)
Reviews with photos/video(101)
Offers pick-up/drop-offs(74)
Delicious breakfast(62)
Classy environment(58)
Awesome amenities(50)
Easy to get around(40)
Friendly front desk staff(36)
Large rooms(28)
Close to train station(24)
Negative reviews(6)
叶宝华
Elegant Queen Room
Stayed in Jun 2023
Other
14 review
5.0/5
Outstanding
Posted on Jun 27, 2023
It is near the high speed rail station and the hotel arranged a pick up from the station to the hotel. All in I enjoyed my stay at this hotel. The amenities provided by the hotel is excellent. The room is very clean and very comfortable.
The breakfast (if included) is excellent and the price reasonable. I would not hesitate to stay in this hotel the next time I visit HuaiHua.
Guest User
Elegant Queen Room
Stayed in Jun 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on Jun 25, 2023
The best part by far was that they have dryers!!! As an American living in China I've missed having soft, machine dried clothes. They have a completely free self serve laundry room.
The room was clean and stocked with all necessities and the bed was nice and comfy. The staff were very nice and offered me hot tea and water everytime I was in the lobby.
Its about a 20 minute walk from Huaihua South train station, but other than that the location is unremarkable. Overall I would stay at an Atour hotel in the future.
Chan
Executive Queen Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 21, 2023
The hotel is very near to the high speed train station and has the transportation service to pick and drop from/to the station.
The hotel is very clean and has Smart Control on the curtain.
The design and decoration are modern and warm. The pillow is extremely soft and comfortable to sleep.
No worries on the water pressure as it is high enough. :)
Overall thumbs up and I will stay again if I’m back to HuaiHua high speed train station.
Response from Property: Dear Duoyou, thank you for choosing to stay with us and sharing your stay. We are pleased to hear that you are very satisfied with our service attitude and comfort. We have been committed to providing customers with quality service and comfortable stay, and your satisfaction is our greatest motivation and honor. Looking forward to your visit again, we will continue to provide you with better service. Have a great life!
Guest User
Elegant Queen Room
Stayed in Feb 2024
Family
16 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Yesterday, the room price was consistent with the picture. I was passing through Huaihua during the Spring Festival and ordered Atour. It was not bad. The breakfast was good. The rice noodles were in soup stock and tasted delicious.
Original TextTranslated by Google
Response from Property: Dear Duoyou, hello! Thank you for taking the time out of your busy schedule to give Duoer a five-star rating. Duoer is really happy to see your review. The design concept of our hotel is based on the theme of reading and humanistic photography. High-quality guest room products, meticulous facilities and warm services will bring you a "natural, quiet, warm and simple" healthy lifestyle. All guest rooms are equipped with Plant series high-quality bedding comparable to star hotels, central air-conditioning, and a full set of high-end furnishings. Our breakfast is a buffet that combines Chinese and Western cuisine. We have special scallion noodles and freshly packaged Xiao Chaos, and the response from customers has been very good. Thank you again for your stay and we look forward to your next visit. Finally, I wish you a happy life~
Guest User
Elegant Queen Room
Stayed in Jun 2024
Other
6 review
1.0/5
Posted on Jun 15, 2024
It's really rubbish. It's so hot that I couldn't fix it even after calling the front desk. This is the most ironic Atour hotel I've ever stayed in.
Original TextTranslated by Google
Response from Property: Dear Duoyou: I am very sorry for causing you any unpleasant experience. I am very sorry that this stay did not give you a satisfactory accommodation experience. If you need any help during your stay or are dissatisfied with the room, please feel free to inform the front desk. , the front desk will notify the relevant departments to handle it for you and coordinate for you. Duoer treats every customer who comes to the store with a normal and sincere and enthusiastic heart, and hopes to serve every customer well.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
3 review
1.0/5
Posted on Jul 21, 2024
The bedding was itchy and I didn't sleep all night
Original TextTranslated by Google
Response from Property: Dear Duoyou, I am very sorry to bring you an unpleasant experience. During the early check-in period, you can contact the front desk partner at any time. There are people available 24 hours a day. I hope you will have a different experience next time you stay at Atour.
Anonymous User
Elegant Queen Room
Stayed in Oct 2023
Business travelers
4 review
2.7/5
Posted on Oct 9, 2023
The water pressure in the shower was unstable, and the water was hot and cold. No one cleaned it for 2 days. When I knocked on the door, I told the cleaning staff that it needed to be cleaned, but they never came. The previous resident lost something and gave it to me inexplicably. Call and explain there is a problem with the management process. The air conditioning and soundproofing on the first night were very poor, but luckily they gave me a different room. Overall, it does not meet the standards of Atour in other cities.
Original TextTranslated by Google
Response from Property: We are very sorry that this stay did not bring you a satisfactory accommodation experience. If you need help during your stay or are dissatisfied with the room, please inform the front desk and the front desk will notify the relevant departments to handle and coordinate for you. oh. Duoer treats every customer who comes to the store with a normal, sincere and enthusiastic heart, and hopes to serve every customer well.