No. 10-5, Caolin, Shun An Village, Xincheng Township, Hualien, Taiwan, 971001, ChinaView Hotel Details
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The Moment Hotel Hualien by Lakeshore Guest Reviews
4.4/5
Very Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(50)
Positive reviews(19)
Reviews with photos/video(10)
Awesome stay(9)
Negative reviews(2)
Guest User
Classic Family Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The room, bed, bathroom, etc. were very clean and spacious, so it was comfortable. It was not humid because the dehumidifier was turned on. Cooking available in the lobby. This accommodation is rated out of 10 and I don't know why it doesn't get a rating of 9. I want to stay at this hotel and go to Hualien again. Although the location is far from the train station, you can reach Shincheong Station within 30 minutes on foot. Definitely recommended.
For reference, most cheap accommodations are cheap, so if you want accommodation in good condition, you will have to spend 40,000 won per day. There is a reason why the cheapest accommodation is in the 20,000 won range. This is an experience
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Guest User
Classic King Room with Ocean View
Stayed in Aug 2024
Couples
37 review
5.0/5
Outstanding
Posted on Aug 5, 2024
When I checked in and parked my car, I happened to encounter Langlang! I heard from the staff that the store manager even took Langlang to have a sterilization. Thank you to the hotel and colleagues for being so caring to Langlang! Good people are rewarded with good things in life~~
The service staff are very kind. The breakfast is delicious. It’s also very close to the beach! I will come back next time! push push push
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天下過客
Classic Family Room
Stayed in Jan 2024
Family
6 review
3.7/5
Posted on Feb 1, 2024
The hotel is very new, giving people a fresh, simple and fashionable feeling both inside and outside. The location is relatively hidden, so you have to drive yourself to get there easily. The fully self-service check-in is very novel, but the service quality is a bit poor. If you have any questions, there is no waiter to ask. The room facilities are very new and good, but please note that the hotel does not provide disposable personal items such as toothbrushes and shower caps. It is recommended to remind guests on the website or in the order confirmation remarks. What is particularly worthy of praise is that the hotel uses the famous brand "Slumberland" mattresses and very good quality bedding, which makes it feel super comfortable. It can be said that it is one of the best mattresses and sleep quality among hotels I have ever stayed in. 🥰 👍👍
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Junhong
Classic Family Room
Stayed in Jan 2024
Family
11 review
3.2/5
Posted on Jan 2, 2024
When we arrived at the hotel that night, we asked the receptionist to help us check in, but the receptionist asked us to check in on the machine ourselves. As a result, we had to shuttle back and forth between the two buildings without being able to check in. Later, we returned to the previous one. At the counter, I asked the lady to check in. She said there might be something wrong with the machine, dizzy😵💫. In addition, I booked a room for two people and a room for one person, a total of two rooms. When the receptionist gave us the key card, she did not tell us that the room was a large one and a small room. It was not until the next day that I found out that the two people lived in a small room. Room, I think she should tell us about this. Two people can live in a large room without being so crowded. There was also no drinking water in the room, and the front desk staff didn't tell them in advance. Later, we called to inquire and found out that it was on the first floor. The hotel should have let passengers know this in advance, but they didn't. This was a terrible travel experience.
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JohnChiang3491
Classic King Room with Ocean View
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The brunch is great, from 6:30 to 1:30 in the afternoon, and the meals are delicious with local specialties.
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Lu aka
One Bed in The Moment Mixed Dormitory Room
Stayed in Sep 2023
Travel with friends
3 review
4.0/5
Very Good
Posted on Sep 25, 2023
Backpackers who check in at the self-service machine,
But it is not possible to check in using the machine.
You still have to ask hotel staff for help.
The facilities for bathing are relatively simple and clean.
The hotel is a ten-minute walk from the beach.
You can walk there in the morning to watch the sunrise.
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Guest User
The Moment BFF 6-Person Room
Stayed in Mar 2024
Family
11 review
4.5/5
Great
Posted on Apr 2, 2024
The space, decoration, color scheme, etc. have a good sense of design, and the services and public facilities are convenient.
The six-person room has a good design, and it can be a happy reunion if a family or friends travel.
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Anonymous User
Classic King Room with Ocean View
Stayed in Sep 2023
Other
51 review
5.0/5
Outstanding
Posted on Sep 8, 2023
The hotel facilities and rooms are clean; there is a free photo printing service; the room comes with Jiaxing lemon juice; you can buy breakfast at Qinhai Pavilion; the breakfast meal time is very flexible until 13:30; recommended.
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陳小倩
One Bed in The Moment Mixed Dormitory Room
Stayed in Aug 2023
Couples
5 review
4.2/5
Very Good
Posted on Aug 27, 2023
The shared bathroom has no air-conditioning and is very hot and there are too few rooms
For some reason, the curtains in the backpack room are made of mesh, which feels a bit lacking in privacy. I hope it can be changed to be solid. The rest are good, after all, there is really nothing to complain about at this price
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YUJIN1011
Classic King Room with Ocean View
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 24, 2024
It is very convenient to provide self-service luggage storage and self-service check-in! About 10 minutes away from the convenience store! It’s a nice walk when the weather is nice! ! If you don’t want to leave, you can buy food on the first floor! A very good experience, I will definitely stay here again next time!
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Guest User
Classic Family Room
Stayed in Dec 2023
Family
2 review
4.5/5
Great
Posted on Dec 29, 2023
The self-service check-in is very novel, the environment is clean and the space is great. The family room for 4 people is just right, but it would be better if it could be larger and have more space for activities. I will choose to book a room again next time
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Guest User
Classic King Room with Ocean View
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The staff are well trained to serve the needs of hotel guests, such as proactively informing the location and content of various facilities, and assisting with procedures for unmanned counters.
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Guest User
Classic Family Room
Stayed in Feb 2024
Travel with friends
7 review
4.2/5
Very Good
Posted on Feb 23, 2024
Good hardware, clean and tidy, friendly service staff
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Chi~
Classic Family Room with Ocean View
Stayed in Aug 2023
Family
4 review
1.0/5
Posted on Aug 20, 2023
The platform did not clearly identify it as a backpacker hotel, so we couldn’t find the hotel we booked on the spot, and the price on the spot was only 6132 on the spot. We booked more than 7200 on the platform at the beginning. Should the difference be refunded? Every time I believe that the price on the platform is the cheapest, but it turns out that the price is the cheapest on site, which is too exaggerated. Please confirm that it is the best price for customers. Thank you 😊
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Yvonne_happy
Classic Family Room with Ocean View
Stayed in Jan 2023
Family
3 review
4.7/5
Amazing
Posted on Jan 26, 2023
It is an unmanned hotel~If you have any questions, please go to the counter of Qinhai Pavilion~
The new hotel is not bad on the whole ~ the environment is also clean! The bed is soft, and the pillows are high and low, very comfortable!