SU House

SU House Reviews

SU House

Yongxing Lake, Chengkan Scenic Area, Chengkan Town, Huizhou District, Huangshan, Anhui, 245999, ChinaView Hotel Details
SU House
SU HouseSU HouseSU House
Check available rooms for your travel dates
We Price Match
1 night

SU House Guest Reviews

4.8/5
Excellent
400 review
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(400)
Positive reviews(396)
Reviews with photos/video(260)
Classy environment(86)
Tasty food(73)
Tasty restaurant(40)
Close to scenic area(28)
Well designed(20)
Offers pick-up/drop-offs(17)
Secluded lake view(7)
Highly recommended(5)
Negative reviews(4)
Elaine Lee
Guanlan King Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 2, 2024
We had a wonderful time at SU House. The hotel was beautifully and tastefully restored. Service was attentive and helpful. Every corner from the hotel is a picturesque angle. Wish we had longer time there. I would definitely stay at this hotel again if I come back!
Response from Property: Dear guest, we are very happy to receive your five-star praise and bring you a pleasant stay experience. We look forward to your next stay! In addition, we have another homestay at the foot of Huangshan: Nuanshan Town, which is a few minutes' walk from the south gate of Huangshan Scenic Area; the "Garden of Cross Paths" in Yi County is also looking forward to your visit. You can experience it if you have the opportunity!
Mareike
Shiyu Twin Room
Stayed in Feb 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Thank you so much SU House for hosting us in this lovely village. The location is absolutely stunning next to a little lake with the view on the ancient village with the famous with houses. The staff is very very friendly and helpful. The hotel restaurant is in a wonderful ancient building with attention to details like fresh flowers and nice decoration. The room are very cozy and comfortable beds. Very delicious local food are serve as well. In the village is a lovely coffee shop that is also run by the hotel.
Response from Property: Dear Mareike,thank you very much for your love and recognition.Your affirmation is the best reward for us .I will wait for you here until the season when the lotus blooms.
Guest User
Mengxi Family Room
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Beautiful hotel, very nice service that also speaks well english. This is a great place to calm down. Food in the restaurant was very good too!
Response from Property: Thanks for your recognition of us! We are committed to provide every guest with beautiful environment, considerate services and delicious Anhui food. It's our responsibility to make you feel like at home and calm down here with our gracious and attentive services~ Looking forward to your next visit!
Cindy BB Leong
Wangshan King Room
Stayed in May 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 22, 2023
A beautiful little boutique hotel located in a beautiful village. Everything and everyone was perfect. Service was amazing. Food was good. Would love to go back to Huangshan just to stay at Su House.
Response from Property: We are very happy to receive your praise, we have the opportunity to meet in Su house, the smoke and rain in June and the lotus flowers in the pool, we hope to leave you with good memories. Looking forward to seeing you again next time.
Guest User
Guixin King Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 9, 2024
With the purpose of weekend vacation, I booked this hotel with my friends. The Guixin King Room on the second floor is very large, with one bedroom and one living room, and two bathrooms. When I arrived at the hotel at night, the floor and air conditioning had been turned on in advance, so I could walk around in socks directly, and I couldn't feel the cooling weather outside at all. The hair dryer is Dyson, full of details. The breakfast is very rich, and you don't have to eat lunch if you eat around ten o'clock. Afternoon tea can also be done by boiling tea around the stove, which makes the playability of the homestay much higher. It is worth mentioning that all the flower art aesthetics of the hotel are very good, and it can be seen that they are very attentive. The service of the hotel brothers and sisters is very good, just like treating family members. It was very late when I arrived on the first night. I had dinner alone. Xiao Fan chatted with me for a long time. As a local, she introduced me to the history and customs of Chengkan, and explained the characteristics of each dish. With the burning fireplace next to it, it made people feel warm. On the second night, we played cards in the lobby until very late. The hard-working sister kept changing snacks for us, and we had a lot of fun overall! My friend's kid said he would come again next time~ If there are areas that need improvement, first, the door handle of the bathroom fell off once on the first night, but it was fixed later. The hotel should still pay attention to the maintenance of hardware facilities. Second, there seems to be no heating in the bathroom where you can take a shower. It's a bit cold. You can install heating facilities.
Original TextTranslated by Google
6/13
Response from Property: 親愛的客人,很高興可以收到您的好評,也很開心可以給您帶來滿意的入住體驗,也感謝您對我們的建議,已經反饋到工程部了哦,衞浴間也有地暖的,可能開關沒有打開的,下次回來住會特別注意哈!另外我們在黃山腳下還有一家民宿:暖山町,距離黃山景區南大門步行幾分鐘;黟縣的“交叉小徑的花園”,也期待您的光臨,有機會都可以體驗一下哦!
Zhufubuzhu
Guanlan King Room
Stayed in Nov 2024
Family
37 review
4.0/5
Very Good
Posted on Dec 11, 2024
The service is very good, basically responsive and timely. The housekeeper waited at the entrance of the scenic area early in the winter, in the dark, and led us in. The hotel is located in Chengkan Scenic Area, and tickets are required to enter, but we arrived at 10 pm on the 9th, and we must visit the ancient town during the day on the 10th, but on the 10th, we wanted to enter a scenic spot that required a ticket, and the villager security guard at the door said that this ticket was for the 9th, and today is the 10th. I was instantly ignited. The main reason is that the room we stayed in was above the coffee shop, and we woke up to the noise of the villagers in the morning for two consecutive days, and every time we went in and out, we had to follow the halfway sales guide service, and we would keep following even if we said no. Even when the hotel staff went to the small shop to buy things, they would actually say that you are not a local and need to buy a ticket? ? ? ? ! ? ! Are you crazy about money! The whole travel experience is lowered. If you have a chance, you should stay in the lobby. Don't stay in the building next to the coffee shop. It's too bad. On the second floor, lock the windows, and you can hear the noise downstairs clearly. In fact, it's not complaining about the hotel, but complaining about the surrounding residents. It's better to stay away. The restaurant in the hotel is also good, the taste is good, I had two breakfasts, one lunch, and one dinner. It is recommended to come in summer.
Original TextTranslated by Google
6/11
Response from Property: 親愛的客人,很高興可以收到您的好評,也很開心可以給您帶來滿意的入住體驗,酒店贈送的門票都是入住期間都有效的,也有景區的日期有效期蓋章喔,景區保安可能不是特別熟悉門票制度,對於您反應的樓下噪音問題也反應上去了,會採取對應措施改善,也歡迎下次來體驗前院的房型哈!另外我們在黃山腳下還有一家民宿:暖山町,距離黃山景區南大門步行幾分鐘;黟縣的“交叉小徑的花園”,也期待您的光臨,有機會都可以體驗一下哦!
RayL
Guestroom (2 beds)
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Satisfies all my weekend lying needs Exclusively own a corner of the lotus pond 💯 At the same time, the tall boy's service was very good, very good and not overly enthusiastic. The hotel's Tang Shui Shop restaurant is very good, and the cafe environment is very good, but the service needs to be improved. I highly recommend the rooms in the main building. At the same time, the double room is very friendly for friends to travel. It is actually equivalent to two independent spaces. 
Original TextTranslated by Google
Response from Property: 親愛的客人,很高興可以收到您的五星好評,也很開心可以給您帶來滿意的入住體驗,下次有機會再回來玩噢!另外我們在黃山腳下還有一家民宿:暖山町,距離黃山景區南大門步行幾分鐘;黟縣的“交叉小徑的花園”,也期待您的光臨,有機會都可以體驗一下哦!
Guest User
Jingsi King Room
Stayed in Nov 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The housekeeper and every staff member are very considerate and friendly. They will come to pick up and help carry the luggage at the entrance of the scenic area, and will also help take the luggage out when leaving. The location is the best among all the B&B hotels in Chengkan, occupying the center of the entire scenic area. The small platform in the public area is very pleasant. The housekeeper will bring you black tea and snacks when he sees it. It was off-season when I went there, and the whole hotel was very quiet. The decoration and facilities are very new but retain the uniqueness of Hui-style architecture. The sweet soup and egg tarts from the hotel's own Ouyuan Sweet Soup Shop are unexpectedly delicious, and the restaurant's specialty stinky mandarin fish is also delicious. Highly recommended, a very good experience.
Original TextTranslated by Google
Response from Property: 親愛的客人,很開心能收到您的五星好評,能為您帶來令您滿意的入住體驗也是我們的榮幸,期待您的下次光臨,體驗我們不一樣的房型。另外我們在黃山腳下還有一家民宿:暖山町,距離黃山景區南大門步行幾分鐘;黟縣的“交叉小徑的花園”,也期待您的光臨,有機會都可以體驗一下哦!祝你生活愉快~
Congma1203
Guestroom (2 beds)
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Dec 1, 2024
The winding path leads to a secluded place. The hotel has an advantageous location and presents a relatively primitive setting. The service staff is friendly and will give you a small specialty Huangshan sesame cake when you leave the hotel. The breakfast set is very large and the dishes in the restaurant Ouyuan are very delicious
Original TextTranslated by Google
Response from Property: 親愛的客人,很高興可以收到您的滿意好評,也很開心可以給您帶來美好的入住體驗,期待下次可以收到您的滿分好評喲!另外我們在黃山腳下還有一家民宿:暖山町,距離黃山景區南大門步行幾分鐘;黟縣的“交叉小徑的花園”,也期待您的光臨,有機會都可以體驗一下哦!
Guest User
Guanhe King Room
Stayed in Oct 2024
Other
44 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The hotel is in a unique location, right by the Yongxing Lake, very beautiful, I like it! The service is in place, considerate and thoughtful, I will choose it next time
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人,很高興收到您的五星好評,也很開心能給您帶來愉快的入住體驗,期待您的下一次入住喔!另外我們在黃山腳下還有一家民宿:暖山町,距離黃山景區南大門步行幾分鐘;黟縣的“交叉小徑的花園”,也期待您的光臨,有機會都可以體驗一下哦!
Guest User
Jingsi King Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The hotel has a quiet environment and a simple appearance, but the facilities inside are constantly maintained and renovated, very modern, and have convenient butler service. You can see better scenery in the hotel, and at night you can experience the atmosphere of Hui-style houses. It is recommended to stay in Chengkan.
Original TextTranslated by Google
Response from Property: 尊敬的客人,很開心收到您的好評,感謝您對我們的喜愛和滿意,也期待荷花盛開時與您再次相遇喔!另外我們在黃山腳下還有一家民宿:暖山町,距離黃山景區南大門步行幾分鐘;黟縣的“交叉小徑的花園”,也期待您的光臨,有機會都可以體驗一下哦!
Guest User
Shiyu Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Service: I drove here, the customer service was very considerate and called in advance to help with the luggage. The room was clean and tidy, and there were 2 tickets for Chengkan Scenic Area. The hotel's attached dessert shop, restaurant, and cafe are all great👍 The hotel has a beautiful environment and has been recommended to friends around me
Original TextTranslated by Google
6/12
Response from Property: Dear guest, we are very happy to receive your five-star praise and to bring you a satisfactory stay experience. You can recommend the hotel to your friends on WeChat. There is a discount for reporting your name. Come back next time if you have the chance! In addition, we also have a homestay at the foot of Huangshan: Nuanshan Town, which is a few minutes' walk from the south gate of Huangshan Scenic Area; the "Garden of Cross Trails" in Yi County is also looking forward to your visit. You can experience it if you have the chance!
Ellysbestie
Guestroom - Triple Occupancy
Stayed in Sep 2024
Family
24 review
5.0/5
Outstanding
Posted on Oct 13, 2024
I've been wanting to stay here for three years! I'm finally here! The location is really unique. The housekeeper service is also very thoughtful. The supporting restaurants and cafes are very aesthetic. Later, my family came and we stayed for two more nights. Everything was good. I think I will go again.
Original TextTranslated by Google
6/13
Response from Property: Dear guest, I am very happy to receive your five-star review. I am also very happy that you and your family enjoyed your stay in the courtyard. We look forward to your next stay! In addition, we also have a B&B at the foot of Huangshan Mountain: Nuanshan Town, which is a few minutes' walk from the south gate of Huangshan Scenic Area; the "Garden of Crossing Paths" in Yixian County is also looking forward to your visit. You can experience it if you have the opportunity!
Yvonnemorenjing
Lotus View Twin Room
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The room is well-equipped and reasonably designed. The door faces a lotus pond in Yongxing Lake. When we encountered heavy rain in the evening, the room manager kindly sent us an umbrella. In addition, the stinky mandarin fish in the restaurant is a delicacy! 2 tickets to Chengkan Scenic Area Welcome fruit: fresh Minibar: rich
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy to receive your five-star praise and I am also very happy to bring you a pleasant stay experience. The smelly mandarin fish in Ouyuan is one of the must-orders. I look forward to your next stay! In addition, we also have a B&B at the foot of Huangshan Mountain: Nuanshan Town, which is a few minutes’ walk from the south gate of Huangshan Scenic Area; the “Garden of Crossing Paths” in Yixian County is also looking forward to your visit. You can experience it if you have the opportunity!
Sanguanrensheng
Guanhe King Room
Stayed in Sep 2024
Solo travelers
9 review
4.5/5
Great
Posted on Oct 5, 2024
Li Xian recommended it to me, and I chose you! 1) Geographical location: In the ancient village of Huizhou, surrounded by eight mountains with ancient history and elegant tranquility. It takes about 45 minutes from Huangshan North Station {Huizhou 17 Road} 28 stations for ¥2 or about ¥45 for 30 minutes by car. Get off at Chengkan Police Station and send a WeChat butler in advance to pick you up. 2) Environment: The architectural appearance of the hotel is exactly the same as that of the scenic spot, with high walls, small windows and narrow doors in Hui style, white walls, black tiles and bluestone slabs. The hotel is separated from the outside world by a lake (Yongxing Lake) and immersive viewing of the lotus pond. The hotel currently has two open gates: 1. Near the south gate entrance, 2. Near the entrance of the Huizhai group. 3) Hardware (dry goods): This time I stayed in the Lotus Viewing King Bed Room (including the small courtyard outside the door), which is located near the hotel gate. 1. The interior is simple and log style, with high intelligence: the smart "butler-Xiao Qiao" can control the whole house lighting and music by voice🎵, electric curtains, smart toilets, and floor heating. 2. Free minibar, daily welcome fruit, set meal + semi-buffet breakfast. 3. The overall privacy of the hotel is very good👍 4. The hot water is very weak, and the water temperature for bathing is absolutely insufficient. 4) Service: Another butler-style hotel. But this experience deeply felt the following problems☹️ 1. The professionalism of the room service is not enough. On the day of check-in (interlude), the sheets, pillowcases, and quilt covers were all dried in the shade (visibly wet and sticky when touched), and finally resolved satisfactorily. 2. The seemingly simple and fast QR code process of meal selection/delivery/checkout is full of drawbacks. After ordering, the system shows that the room number #101 has been saved, but the restaurant obviously did not take the initiative to deliver the meal to the door. Finally, after repeated coordination by the butler, the food was delivered by the butler, but the dishes had lost the best taste [disrespect for food]. The system checkout was not set into (guest discount price) and the original price was deducted, and finally resolved satisfactorily. 3. The housekeeper is great👍 I have to praise👏, he picked me up on time, answered all questions, handled problems decisively, and cared about everything. 4. The overall staff was obviously short of manpower and energy during the peak holiday period. 5) Meals: Breakfast was standard and there was nothing wrong with it. The staple wontons/noodles and side dishes were OK. The self-selected tea eggs were tasty😋 and the freshly ground coffee was also✌️. Lunch + dinner I had a cold. "Sichuan spicy" stinky mandarin fish, "low zero" chicken soup (I, the eater, drifted away, the ticket went away...), and the hairy tofu ordered on the last night was quite authentic! [Extra] The round⭕️ chopsticks🥢 made me slip N times (I'm stupid 8️⃣). 6) Cost: Flat🌟 star price. 2 tickets to Chengkan Scenic Area
Original TextTranslated by Google
6/13
Response from Property: Dear guest, thank you for your detailed review. I am sorry that I could not give you a perfect stay experience. The humidity in southern Anhui is high and we are deeply sorry for bringing you a bad experience. As for the water temperature this season, we will generally keep it at 45 degrees and above. , will remain at 49 degrees and above in winter; the order code is mainly to facilitate guests to order meals in advance to reduce waiting time. Our failure to explain it is an oversight on our part. We hope that we can give you a better stay next time experience. We also have a B&B at the foot of Huangshan Mountain: Nuanshan Town, which is a few minutes walk from the south gate of Huangshan Scenic Area; the "Garden of Crossing Paths" in Yixian County is also looking forward to your visit. You can experience it if you have the opportunity!