Anonymous User
January 4, 2024
Bad service!
One, 1.2 twin beds, one quilt cover was torn, just in the middle where it covers the chin and neck; to be honest, the bedding looked clean.
Second, I booked two nights. I arrived at the store at 15:10 the next day after coming down from Huangshan Mountain and was told that I would be refunding one night. Overtime can be calculated by the hour. I made various excuses: 1. Ask the boss lady who said that I can refund half of the second night. Have you packed your things and come down? see her.
2. The front desk said she didn’t know how to deal with it, and asked the boss who said that online bookings could not be refunded. To cancel, you have to make a reservation three days in advance. Ctrip stipulates that you should make an appointment and check out three days in advance. I tried to reason with her and ran away, not wanting to deal with anyone. Ask me not to cancel my subscription online and tell me clearly that I will refuse.
3. I went to the boss and said that I had to make an appointment to check out three days in advance, so I would not receive the money.
Third, I requested to unsubscribe online, but it was not processed in the store. I was immediately refused as soon as I left the store.
Fourth, I ate in the restaurant on the night I checked in. Among them, the lichen meat slice soup was served. I immediately said that it was wrong. I didn’t order this dish. The front desk came to confirm and stirred it up. There were really only four pieces of lichen that were not very beautiful. Six or seven. The pork shreds are extremely white, and the rest is all Shanghai Qing. The soup is right. If she didn't stir it up, not even the lichen and shreds of meat would be visible! ! ! For this soup, the ordering staff asked me three times if I could change it to lichen egg drop soup, saying that I had already ordered meat. Are you really afraid that I will eat more meat or do you feel sorry for the cost of those few slices of meat? ? In the end, I had no choice but to change it to shredded pork, but this thing was served. All I could think about that night was this soup. It really made me sick.
The house looks like a self-built house on the street, with a restaurant on the first floor. You can check in and out of the store. The TV in the room is 21 or 22 inches, there is no phone, and there is no free mineral water. The price is about the same as Super 8 and so on.
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