Guest User
October 1, 2024
I recently stayed at Hue Serene Palace, and unfortunately, it didn’t quite live up to my expectations. The hotel is older, and while it was relatively clean, it felt quite dated. The decor and facilities are clearly showing their age, and it’s not as modern or fresh as the photos online might suggest.
The rooms were tidy, but the overall atmosphere was not what I expected based on the pictures. If you're looking for something sleek and new, this might not be the place for you.
Another downside was the limited breakfast. The selection was quite basic and lacked variety, which was disappointing if you're hoping for a more substantial meal to start the day.
On the positive side, the location is convenient and the staff were friendly and tried their best to assist. However, the hotel could use a major refresh to match the online photos and provide a better experience for guests.