Ocean Star Hotel Reviews

Response from Property: Dear guest, thank you for your evaluation in your busy schedule! You arrived at the room, and after ten minutes, you went to the largest toilet, and threw half a roll of paper towels into the toilet, causing a blockage! The staff went to unclog it for you as soon as possible. The staff was still there, and you opened all the cabinet doors and asked for a knife again! You were also rude to the staff, seeing that you were two foreigners! The staff was very scared, and left after they finished with you. The next day, you said that the air conditioner was not cold, and the staff went again. The air conditioner was good and very cold! It was because you opened the door that it was definitely not cold. There was only one light in the bathroom that was not on, and it did not affect your going to the toilet. Was it because the light in the bathroom was not on that caused you to block the toilet when you took a big ****? When the aunt went to clean, you made the room as dirty as a pig sty! You booked a special garden view room, and you were upgraded to a sea view room for free, but you didn't feel any gratitude! Instead, you gave a bad review! Please don't make trouble in our country again!

Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel.

Response from Property: Dear guest: Since I received your call, you have answered all kinds of questions and problems one by one, and even introduced all kinds of things that are not within the scope of your stay. You asked for a late check-out on the same day, and I agreed to it. You wanted to postpone the check-out again the next morning, but I didn’t agree to it, but you gave me such a bad review. If I had known, I wouldn’t have delayed you for even a minute! I don’t know if you require the air conditioning to be minus one degree? You have such high requirements. If you don’t feel good when you check in on the same day, can you cancel the room? Can you stay in the five-star hotel next door? How can you be satisfied with the room that costs more than one hundred yuan! People like you who pretend to be big guys, Country Garden Silver Beach does not welcome you! You are such a troublemaker, I thought about it yesterday, no matter how good the service is, you can’t be satisfied! Are we mainlanders easy to bully?