Oriental Shine Hotel (Huidong Huaqiao City Tianhong) Reviews
Oriental Shine Hotel (Huidong Huaqiao City Tianhong)
No.12 Huaqiaocheng Avenue, Huidong, Guangdong, 516300, ChinaView Hotel Details
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Oriental Shine Hotel (Huidong Huaqiao City Tianhong) Guest Reviews
4.7/5
Outstanding
511 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(511)
Positive reviews(494)
Reviews with photos/video(57)
Friendly front desk staff(75)
Many amenities(48)
Easy to get around(45)
Convenient parking(40)
Quality towels(31)
Near shopping area(27)
Convenient for shopping(26)
Delicious breakfast(13)
Negative reviews(14)
Anonymous User
Standard Room (2 beds)
Stayed in Apr 2023
Other
11 review
1.0/5
Posted on May 1, 2023
The service attitude is too bad, and I can't bear to ask for a cup of hot water.
Original TextTranslated by Google
Response from Property: Hello dear! Thank you for your evaluation of us. Regarding the questions you raised, we will definitely follow up and correct them in time to improve the service quality and hope to bring you a better service experience. Sorry for the inconvenience caused to you, we will serve every family member with heart, so that you will feel as comfortable and convenient as at home even when you are traveling. Satisfaction has only a starting point and no end point. We will look forward to meeting you next time with sincerity, sincerity, heart, and love. I wish you a good mood every day!
Guest User
Discount Double Room
Stayed in Jan 2023
Other
1 review
1.0/5
Posted on Jan 25, 2023
The sound insulation is poor. I was woken up many times at night. The equipment is very old, and the toilet water pipe smells very bad. The only good thing is that the hot water supply is OK. In summary, this hotel is not recommended, so be careful!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying in Shunyi Oriental Hotel and taking your precious time to tell us about your stay experience. We are always committed to providing better service for every guest. Regarding the sound insulation of the guest room and the strong smell of the sewer you mentioned, we will promptly report it to the management and notify the maintenance personnel to deal with it. We can help you arrange a room on a higher floor when you check in next time, or you can call us first. , choose the right room type for you according to your preferences, thank you again for choosing to stay at Shunyi Oriental Hotel, and hope that this experience will not affect your usual trust in us. Looking forward to serving you again on your next stay.
Mubingning
Boutique Double Room
Stayed in Dec 2021
Other
1 review
1.5/5
Posted on Dec 15, 2021
This stay was really bad. First of all, check in, the service attitude of the lady at the front desk is very good, the confirmation of this is the same; the facilities in the room are very old, and it is normal for them to be old for a long time; the faucet and shower head in the room are greasy, I don't want to touch them ;It started at 9 o'clock in the evening. I don't know which room next door is drinking and shaking the cork. If I have to fly the next day, I can't help but contact the front desk to explain the situation. They said they know which room is closed. , I was really pissed off, and I didn't sleep well all night. Hey, really bad stay
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying in Shunyi Oriental Hotel and taking your precious time to tell us about your stay experience. We are always committed to providing better service for every guest. Regarding the sound insulation problem of the guest room you mentioned, we will give feedback to the management staff, and we can help you arrange a quiet room next to the community when you check in next time, or you can call us first, and we will choose a suitable room type for you according to your preferences. Thank you again for choosing to stay at Shunyi Oriental Hotel. I hope this experience will not affect your usual trust in us. Looking forward to serving you again on your next stay.