Shunyi Oriental baipenhu Hot Spring Hotel (Huizhou Huidong Baipenzhu store) Reviews
Shunyi Oriental baipenhu Hot Spring Hotel (Huizhou Huidong Baipenzhu store)
Near the intersection of No.356 Provincial Road and Tangzai Road, Huidong, ChinaView Hotel Details
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Shunyi Oriental baipenhu Hot Spring Hotel (Huizhou Huidong Baipenzhu store) Guest Reviews
4.8/5
Excellent
1165 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1165)
Positive reviews(1157)
Reviews with photos/video(268)
Relaxing hot springs(243)
Classy environment(232)
Perfect for kids(164)
Delicious breakfast(66)
Friendly front desk staff(54)
Loved the view(46)
Has play area for children(32)
Negative reviews(8)
Charles69
Standard Room (2 beds)
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Sep 5, 2023
The hotel's charm lies not only in its idyllic surroundings but also in its commitment to providing a wholesome experience. For families, the on-site playground is a treasure trove of fun, with our toddler particularly fond of the expansive trampoline safely enclosed. Beyond the physical facilities, their adept use of WeChat stands out. We were provided a comprehensive guide to local attractions and any query we posed was promptly answered, underscoring their dedication to guest satisfaction.
Touches like complimentary fruit and car charging stations emphasize their thoughtfulness. The beautifully manicured surroundings of the cabins, enveloped in lush greenery, make for a truly immersive experience. If you're seeking a blend of relaxation and local exploration in Huizhou's countryside, this Hot Spring hotel is your destination. A return visit is certainly on the horizon for us!
Guest User
Boutique Double Room
Stayed in Dec 2023
Family
28 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The second time I came here, the breakfast was very delicious. The biggest feature is that there are many hot spring pools and a large play area, which is very suitable for a family to play together (not suitable for Internet celebrities to check in). Desserts, tea, etc. are provided in the afternoon and evening, and the package The service and attitude of the staff are good, and home-grown fruits and vegetables are given as gifts; in addition, there are NIO charging stations in the hotel
Original TextTranslated by Google
Response from Property: Dear, thank you. Each of your stars proves that our efforts are not in vain. The years are quiet and my heart is at ease. Huanhuan has been here waiting for you to come back. I wish you a happy life!
Shangzhiguotingwangxianzhi
Villa Suite - 3-Room, Courtyard-View
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 10, 2023
It's very cozy. There are many facilities for children to play. The service is very good and they are always available. The buffet breakfast is rich and unique. There are also scenic spots around where you can walk. The children said they will come again next time.
Original TextTranslated by Google
Response from Property: Dear, thank you. Each of your stars proves that our efforts are not in vain. The years are quiet and my heart is at ease. Huanhuan has been here waiting for you to come back. I wish you a happy life!
Guest User
Comfy Twin Room
Stayed in Oct 2023
Family
8 review
1.0/5
Posted on Oct 3, 2023
There was a traffic jam on the highway, so we made a temporary reservation.
I met a mouse in the room in the middle of the night. It was my first encounter and it was an eye-opener.
Even if this happens, the service doesn't have any initiative.
The above are all evidenced by photos and videos, so choose carefully.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying in our hotel. We sincerely apologize for the bad experience you had during your first stay. We will carry out comprehensive bamboo rat killing in the surrounding houses and fields the next day. Thank you for giving us the opportunity to improve. We will conduct regular training to strengthen the emergency response capabilities of our service staff. You are also welcome to come again to experience and review. At the same time, we wish you smooth work, happy life, and happiness.
Guest User
Boutique Room (3 beds)
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The layout is very good. I am very satisfied with the courtyard style. It is very convenient for soaking. I will come back next time
Original TextTranslated by Google
Response from Property: Dear, thank you. Each of your stars proves that our efforts are not in vain. The years are quiet and my heart is at ease. Huanhuan has been here waiting for you to come back. I wish you a happy life!
Guest User
Comfy Twin Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The environment is good, the service is good, the hygiene is good, and the facilities are great. It is very suitable for rest and vacation. The food in the hotel's farm restaurant is also very good. There are many authentic local chickens and farm dishes to eat. The fish in the reservoir is also very good.
Original TextTranslated by Google
Response from Property: Dear, thank you. Each of your stars proves that our efforts are not in vain. The years are quiet and my heart is at ease. Huanhuan has been here waiting for you to come back. I wish you a happy life!
Guest User
Boutique Double Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The room facilities are good, and the hot spring is also good, which is soothing and refreshing!
Original TextTranslated by Google
Response from Property: Dear, thank you. Each of your stars proves that our efforts are not in vain. The years are quiet and my heart is at ease. Huanhuan has been here waiting for you to come back. I wish you a happy life!
Guest User
Garden Villa Suite - 2-Room, Courtyard-View
Stayed in Oct 2022
Friends
7 review
5.0/5
Outstanding
Posted on Oct 13, 2022
I am very happy to eat, drink, play and live, and the surrounding environment is also very good. I have a real breakfast. After eating in the morning, I walked around the surrounding area to see the lovely landscape and countryside. I went back to the hotel to find a cool pool for a while. At noon, order a few dishes of melons and vegetables grown in the backyard at the hotel’s farmhouse, it’s really beautiful
Original TextTranslated by Google
Response from Property: Dear, thank you, every star of yours proves that our efforts are not in vain, the years are quiet, my heart is at peace, Huanhuan has been waiting for you to come back, I wish you a happy life!
Anonymous User
Deluxe Twin Room (With view)
Stayed in Oct 2022
Family
1 review
2.0/5
Posted on Oct 7, 2022
The overall feeling is average, I don’t know why there are so many good reviews.
The bathroom in the room smelled bad.
The waiters were very polite.
Well, expectations can't be too high um a place.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We have always paid attention to the guests' feelings during their stay, and at the same time actively improved our professional level and service standards, striving to make guests feel as warm as returning home. We are sorry that we are still not perfect in some aspects. Thank you for taking your precious time to let us know our shortcomings so we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay.
Anonymous User
Comfy Twin Room
Stayed in Oct 2021
Family
21 review
2.7/5
Posted on Oct 6, 2021
This hot spring hotel is the smallest one I have ever been to. The building is in the style of an ordinary guest house. The hot spring pool is in the back yard. You can stroll around in the yard for a few minutes. There are more than 10 pools, big and small. There is also a swimming pool. The so-called details determine success or failure, and the details of hotel management are simply unbearable. Checked in on the 3rd of the National Day, the room with more than 800 is very simple, the toilet is not separated from wet and dry, the faucet, the doorknob, the scale on the door frame shows the history of the hotel, the mini-sized TV is not very friendly to the students with bad eyes. The service is still good. Nuts and fruits are delivered every day. The quality of the breakfast is very average. If you are picky, you will not be full. The food in the restaurant is decent, not too expensive and tastes good. When I left, the front desk also gave a gift box with corn lotus root and taro in it. I liked it.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We have been paying attention to the feelings of the guests during their stay, and at the same time actively improving our professional level and service standards, and strive to make the guests feel as warm as coming home. We're sorry, we're still not perfect in some ways. Thank you for taking your time to let us know where we are falling short so we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay.
Qiaoxiansheng
Boutique Double Room
Stayed in Dec 2021
Couples
8 review
1.0/5
Posted on Jan 3, 2022
It is the standard of a 10 yuan store. As the saying goes, poor mountains and bad waters come out of **, broken places, small rooms, and more than 600 house prices. Disgusting, it should be treated as poverty alleviation.
Original TextTranslated by Google
Anonymous User
Deluxe Twin Room (With view)
Stayed in Nov 2022
Other
20 review
1.7/5
Posted on Nov 7, 2022
so so! not worth it
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review of the hotel! We also hope that if you have any needs when you check in next time, you can call the front desk or any of the staff. We will do our best to meet your requirements. Next time you come to Baipenzhu, we hope you can book this hotel again and give us a This is my chance to apologize to you. Looking forward to your visit again!