No. 1 Songyuan Bay, Xunliao Tourist Zone, Huidong, Guangdong, 516367, ChinaView Hotel Details
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Sea-prince Conference & Resort Guest Reviews
4.3/5
681 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(681)
Positive reviews(611)
Reviews with photos/video(307)
Nice sea view(144)
Great swimming pool(73)
Perfect for kids(61)
Friendly front desk staff(56)
Has an infinity pool(46)
Close to beach(30)
Elevator was OK(14)
Has facilities for children(9)
Negative reviews(70)
Mo_7ate6
Boutique Double Room (No Window)
Stayed in Oct 2023
Family
5 review
3.7/5
Posted on Oct 2, 2023
Lovely hotel. Family friendly. The front desk check in clerk was quite pleasant and helpful even though the hotel was swamped.
Response from Property: Dear guests, thank you very much for your love and recognition of the hotel. The hotel is an academic hall built on the sea, and the decoration design concept is to move the ancient country into the building and make it an ideological highland in the sea. The concave-convex and mottled artistic wall has a mysterious Southeast Asian style; Described by the guests as cave style, Turkish style, cave style and exotic Mediterranean style, 90% of the household items in the hotel are decorated with solid wood, elegant and low-luxury, antique high-quality wooden original ecological home, which makes the guests feel comfortable and comfortable.
Ymouse
Superior Sea-view Queen Room
Stayed in May 2024
Couples
1 review
4.8/5
Amazing
Posted on May 5, 2024
A high-end hotel that you can choose when traveling to Xunliao Bay. The price is not particularly expensive, and it is much better than the Sea World.
The hotel service is great, the room facilities and hygiene are also very good, and the most important thing is that the sea view is really super good. In addition, the hotel also has a private beach. Although it is not big, it is enough to play in the water.
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Response from Property: mua~ Seeing your thoughtful and long praise, Prince Xiaohai couldn't help but give you a big kiss to express his excitement and joy at the moment. Because of your support along the way, Prince Xiaohai always adheres to the service concept of "warm smile, perfection" and serves you attentively. Let you live happily and have fun here, which is the greatest achievement of our work! Xiaohai and his family are looking forward to your visit again!
Guest User
Guestroom - Near Water, Sea-View (2 beds)
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on May 4, 2024
Facilities: Large and comfortable
Sanitation: Relatively clean
Environment: Love the beach
Service: Very satisfied
Original TextTranslated by Google
Response from Property: Dear little master, Prince Xiaohai is here to greet you! Thank you for your affirmation of Prince Xiaohai. Xiaohai’s home not only has a beautiful environment, a unique sea view, warm service, and complete catering and entertainment facilities. Seeing that you live comfortably in Prince Xiaohai’s home, it is right to choose Prince Xiaohai! Xiaohai’s home also has a lot of fun and food: Turtle Chinese Restaurant, Seaman Western Restaurant, indoor and outdoor swimming pools, gym, children’s playground, private beach, etc. Come and experience it again if you have the chance! Prince Xiaohai is looking forward to your next stay!
Guest User
Superior Sea-view Twin Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is very unique. The front desk lady also upgraded the room with balcony for free. The swimming pool is great for taking photos.
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Response from Property: Dear most distinguished guest, thank you very much for your love for Sea Prince. With your encouragement and affirmation, we at the front desk will do better. Welcome to come back often and we will give you a better experience.
Guest User
Superior Sea-view Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The room is very comfortable. I visited this hotel two years ago and found that the management is getting better and better and the facilities are very complete. The service is very good, especially the pretty girl named Xiaoyan at the front desk. She has a very good service attitude and an approachable image. She is very enthusiastic and answers all questions. I will go there again next time. Good service and comfortable stay 👍👍👍
Original TextTranslated by Google
Response from Property: I was really touched by your review. We are the hotel closest to the sea in Xunliao Bay. We are the first hotel to be positioned as a learning hotel. The sea and sky are one color, and the dream of the covered bridge makes your trip worthwhile! Thank you very much for your recognition of us. We will work hard to give you a better experience. We will provide you with better service next time and look forward to your visit again!
Guest User
Superior Sea-view Twin Room
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The overall design is very unique, the service staff are very friendly, and the hygiene is very good everywhere.
On a cool weekend, there are no better words to describe the leisurely pleasure of sitting leisurely on the balcony and enjoying the sea breeze, facing the sea.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: I am glad that the hotel's comfortable accommodation environment and thoughtful service have left you with a good impression. Your affirmation of our staff not only inspires our potential to pursue higher standards, but is also the greatest reward for our hotel. I believe we will do better because of you. Welcome to come home often!
Mianmianmian
Superior Sea-view Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Everywhere is clean and odorless, the sound insulation is good, and the waiter's attitude is also good
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support for our staff. Providing you with fast and high-quality service is what we have been working towards. We look forward to meeting you again, Prince Hai!
Guest User
Boutique Room (2 Beds) (No Window)
Stayed in May 2024
Family
1 review
2.7/5
Posted on May 3, 2024
Not satisfied, the hygiene is not good, there are cockroaches, I am in no mood at all!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Sea Prince. We are deeply sorry that your experience has declined due to the large number of customers during holidays! Regarding the problem you mentioned, our company has ordered the relevant personnel to verify and improve it. We will also summarize our experience and take corresponding measures to take our service to a higher level! We sincerely invite you to experience our high-quality service next time, and we also welcome supervision and comments.
Guest User
Guestroom - Near Water, Sea-View (2 beds)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Facilities: quite complete
Hygiene: clean and neat
Environment: old style
Service: The front desk was enthusiastic when checking in. The elderly forgot to bring their ID card and did not make things difficult. They used the simplest method to pass through. They actively helped guests with their luggage, and the uncle who directed the parking was also a first-class service attitude. This is my second time staying at the Sea Prince Hotel. There is a private beach downstairs. There are not too many people. They are all guests of the hotel. The breakfast is rich and complete. The elderly and children are quite satisfied. Whatever you need will be handled immediately. This service attitude is very good 👍The only downside is that the waiting time for the elevator will be longer.
Original TextTranslated by Google
Response from Property: Dear customer: Thank you for your support and trust in our products. Your few words are definitely better than countless compliments. Your satisfaction is the greatest support for us! We will try our best to do better. I believe that more guests will choose to stay at the Sea Prince Learning Hotel because of your comments. Thank you again for your satisfactory comments!
Guest User
Boutique Room (2 Beds) (No Window)
Stayed in Feb 2024
Family
2 review
1.5/5
Posted on Mar 6, 2024
The front desk had a very bad attitude. I went to check in at noon, but the front desk was sleeping. I don't know if I disturbed his sleep. He looked impatient when checking me in. The facilities were also very poor. The lights couldn't be turned off after 11pm. I will not stay here again.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and taking the time to provide feedback. First of all, I would like to express my sincerest apologies to you. We are deeply sorry for the unpleasant experience you encountered during your stay.
Regarding the front desk service, I have learned about the attitude of the front desk staff you encountered when you checked in at noon. This is absolutely not in line with the service standards of our hotel. We attach great importance to the feelings and experience of our guests. I have contacted the front office department immediately. At present, no employees have been verified to have taken a break during the lunch break. The hotel is determined not to allow this to happen. If this is indeed found later, the employee will be dealt with seriously, and the front desk service training will be strengthened to ensure that all employees can serve guests with a professional and friendly attitude.
We deeply regret the facility issues you mentioned. The engineering department has been asked to check and repair the problems on each floor to ensure that similar problems will not occur again.
At the same time, we will strengthen the daily maintenance and inspection of hotel facilities to ensure that guests can enjoy a comfortable and convenient accommodation environment.
Your feedback provides us with valuable improvement directions, and we will listen carefully and work hard to improve. We are always committed to providing guests with high-quality services and a comfortable accommodation experience. Your opinions and suggestions will help us continue to improve and provide better services to more guests.
Thank you again for your feedback. We sincerely hope to have the opportunity to serve you again and let you experience the improved quality service of our hotel. If you have any other questions or need help, please feel free to contact us and we will serve you wholeheartedly. Once again, we sincerely apologize to you and thank you for your support and understanding of our hotel.
Guest User
Boutique Room (2 Beds) (No Window)
Stayed in Feb 2024
Other
1 review
1.0/5
Posted on Feb 18, 2024
False advertising, there is no popular swing at all, the hotel breakfast has very few categories, and the breakfast is 88 per person, which is not as good as the breakfast of the express hotel. The hygiene is very poor. The decoration style is retro, and they may be too lazy to clean.
Table tennis entertainment: the poles are broken
Children's fishing pool: there are two small fish in it
1 ticket for beach treasure hunt: the hotel beach is very small and there are always people soliciting customers to go out to sea
Facilities: There is no popular swing in the hotel, it is on the public beach
The experience is very poor, it is really not as good as the small hotel next to it.
Original TextTranslated by Google
Response from Property: Dear guest, I am sorry that I failed to provide you with a good stay experience. We immediately investigated and rectified your feedback. The hotel breakfast includes more than 40 varieties of porridge, soup noodles, boiled eggs, bread, cereals, fried rice noodles, cold dishes, vegetables, fruits, milk, yogurt, beverages, etc. We are very sorry that there is no taste that suits your taste. The hotel's popular swing is built on the beach. We sincerely apologize for not satisfying you. We hope you can give us another chance to serve you again!
Guest User
Deluxe Sea-view Queen Room
Stayed in Feb 2024
Family
7 review
1.0/5
Posted on Feb 13, 2024
The price-performance ratio is not good. The most fatal thing is that the signal is very bad. I have to wait for the phone to spin in circles when I check my Moments. It's so annoying. Moreover, starting at 2 o'clock in the morning, there were people with their heads stuck in the door and they were setting off fireworks. It lasted until 7 o'clock in the morning. It really made it impossible to sleep all night. **The photos above are so beautiful, but they are actually very ordinary. I don't recommend it. The pajamas are made like prison uniforms. I hope
Original TextTranslated by Google
Response from Property: Dear guest, after seeing your comments, Prince Xiaohai has not been able to eat well for two days and has not been able to bring you a five-point stay experience. Prince Xiaohai deeply feels that he still has a lot of room for improvement. We sincerely apologize to you again. After receiving your feedback, we immediately investigated and rectified. The highlight of our hotel is a hotel built on the beach. Downstairs is the sea view. The hotel is equipped with Chinese and Western restaurants, swimming pools, libraries, children's entertainment rooms, conference rooms, gyms, KTVs, and "milk powder"-like delicate beach facilities. You can meet your needs without leaving the hotel. If you can tell us all the places you are not satisfied with, we will definitely improve them in time. The hotel's rooms and sanitation are configured and cleaned according to the five-star standard. The WIFI signal in some rooms of the hotel is poor. The owner can promptly feedback to the front desk to add a WIFI booster. If it really can't be solved, you can also call the front desk to help you change the room. During the Spring Festival, tourists from all over the country are more excited to set off fireworks to celebrate this inevitable. I sincerely apologize to you again for not satisfying you. I hope you can give us another chance to serve you again!
A🐻xiaobai
Garden Parent-child Room
Stayed in Feb 2024
Family
21 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The children had a lot of fun on the private beach. The hotel is in a good location and the staff are very enthusiastic. It is suitable for family trips
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your encouragement to the Sea Prince Learning Hotel and your recognition of the staff. Gold and silver awards are not as good as your praise, and gold and silver cups are not as good as your reputation. With your encouragement, we will move forward better. I wish you all the best!!!
Caokai
Guestroom - Near Water, Sea-View (2 beds)
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The infinity pool and beach are great. The room was upgraded for free. It's big and clean. I'll choose this place next time I come to Xunliao Bay.
Original TextTranslated by Google
Response from Property: Dear little master, Prince Xiaohai is here to greet you! Thank you for your affirmation of Prince Xiaohai. Xiaohai’s home not only has a beautiful environment, a unique sea view, warm service, and complete catering and entertainment facilities. Seeing that you live comfortably in Prince Xiaohai’s home, it is right to choose Prince Xiaohai! Xiaohai’s home also has a lot of fun and food: Turtle Chinese Restaurant, Seaman Western Restaurant, indoor and outdoor swimming pools, gym, children’s playground, private beach, etc. Come and experience it again if you have the chance! Prince Xiaohai is looking forward to your next stay!
LaoleiRachel
Superior Sea-view Twin Room
Stayed in Feb 2024
Family
15 review
3.0/5
Posted on Feb 4, 2024
Many of the special items included in the package were not available, such as the children's fish pool, beach treasure hunt, and soy milk grinding activities, which were not open at all.
The whole hotel was dimly lit, and the so-called cave was really hard to describe.
Finally, there was a hot spring swimming pool, which was small and deep, forcing every customer with children to rent a swimming ring in the hotel.
The outdoor swimming pool was cold water and could not swim.
Original TextTranslated by Google
Response from Property: Dear little master, Prince Xiaohai is here to greet you! Thank you for your affirmation of Prince Xiaohai. Xiaohai’s home not only has a beautiful environment, a unique sea view, warm service, and complete catering and entertainment facilities. Seeing that you live comfortably in Prince Xiaohai’s home, it is right to choose Prince Xiaohai! Xiaohai’s home also has a lot of fun and food: Turtle Chinese Restaurant, Seaman Western Restaurant, indoor and outdoor swimming pools, gym, children’s playground, private beach, etc. Come and experience it again if you have the chance! Prince Xiaohai is looking forward to your next stay!