East section of South Gate of Double Moon Bay, Pinghai Town (next to Mermaid 2 shooting site), Huidong, Guangdong, ChinaView Hotel Details
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Ramada By Wyndham HuiZhou Double Moon Bay Guest Reviews
4.3/5
2315 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(2315)
Positive reviews(2062)
Reviews with photos/video(1109)
Nice sea view(360)
Classy environment(312)
Close to beach(146)
Friendly front desk staff(112)
Average sound insulation(99)
Convenient parking(87)
Has an infinity pool(28)
Negative reviews(252)
German Sanchez
Deluxe Sea-view Double Room
Stayed in Jun 2024
Couples
12 review
2.2/5
Posted on Jun 10, 2024
The location is all right and the room size is also ok. That’s about all the good things one can say about the hotel.
We stayed two nights and had two problems: one was the air conditioning leaking and wetting all of the bathroom floor; the other one was that we went for breakfast and coming back the card didn’t open the room and a service person had to come disassemble the whole thing to fix it. In both events, the reception staff was unbothered and completely unhelpful.
We also had a next door room that HANGED THEIR WET CLOTHES ON THE HALLWAY. I understand that is more of the guest problem, but the hotel should take care of it. They should not allow people using common spaces as their backyard.
Response from Property: Dear guest, thank you for staying at Ramada Huizhou Shuangyue Bay. We attach great importance to the issues you raised. I will coordinate and follow up on every valuable suggestion you mentioned. I hope you will understand that the hotel will avoid similar situations from happening again. We will be more committed to providing guests with warm and considerate services. We look forward to welcoming you again in the near future and wish you a happy life! Front Office Manager Gao Meiju
Beggie
Superior Sea-view Twin Room
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel was amazing. The personnel made us feel special. We had a room upgrade and late check-out. Although it was a very busy period due to the Labor Day holiday, the personnel managed everything smoothly. The room was spotless and had an amazing view. The breakfast and dinner were rich and delicious. We highly recommend this hotel.
Response from Property: Thank you for staying at Ramada Huizhou Shuangyue Bay. Your satisfaction and affirmation are our unremitting motivation to move forward. With your encouragement and affirmation, we will be more committed to providing guests with warm and considerate services. We look forward to welcoming you again in the near future and wish you a happy life! Front Office Manager Gao Meiju.
Iris-ka
Elegant Lake-view Twin Room
Stayed in Mar 2023
Travel with friends
18 review
5.0/5
Outstanding
Posted on Mar 27, 2023
We arrived super late and were tired so we just checked in and went to sleep immediately. The room was spacious with a balcony. Everything was clean and pleasant. The only trouble was the wind from outside making loud noise all night from the entrance door and the balcony. The breakfast was very nice and they have a decent coffee machine. The room price was nice for one night.
6/7
Response from Property: Thank you for staying at Ramada Huizhou Shuangyue Bay. Your satisfaction and affirmation are our unremitting motivation to move forward. With your encouragement and affirmation, we will be more committed to providing warm and considerate services to our guests. We look forward to welcoming you again in the near future and wish you a happy life! Liu Huacan, the front office manager.
Guest User
Elegant Lake-view Twin Room
Stayed in Jan 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Very nice hotel with friendly staff with good breakfast
Kaye Foshan
Superior Sea-View Double Bed Duplex Room
Stayed in May 2023
Travel with friends
1 review
2.7/5
Posted on May 21, 2023
I called a few times for the breakfast but it wasn’t served. Upon checkout I asked why didn’t they served the breakfast and they said I need to go to the kitchen for it. They didn’t inform us about it. They knew we are foreigners they should’ve told us upon checking in.
Response from Property: Dear guest, thank you for staying at the Huameida Hotel in Shuangyue Bay, Huizhou. We attach great importance to the issues you have raised, and I will coordinate and follow up on every valuable feedback you have raised. We hope for your understanding and the hotel will avoid similar situations from happening again. We will be more committed to providing guests with warm and thoughtful services. We look forward to welcoming you again in the near future and wish you a happy life! Front Office Manager
Cameo19
Elegant Lake-view Twin Room
Stayed in Jul 2022
Travel with friends
52 review
4.5/5
Great
Posted on Aug 11, 2022
The hotel is nothing to look at from the outside, and there is construction work around it, but it’s new and the room was very big with comfortable beds. The beach is two minutes away and has lots of water activities, didn’t have sun loungers but deck chairs, which was fine. Some restaurants nearby. Breakfast was a little chaotic with lots of families, took a few minutes to find a free table, but was good, all the usual. Stayed one night, great location if you want to spend the day on the beach.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager
Guest User
Premier Sea-view Twin Room
Stayed in Jul 2022
Travel with friends
2 review
2.5/5
Posted on Jul 31, 2022
If you are a foreigner without a car or a friend to stay with in Huidong, I suggest you just don’t come. Getting around was awful. But I digress, let’s focus on the hotel. The rooms were nicer than the initial “hotel” we booked. It was clean in the room and that was the bare minimum we expected for over 800rmb and the bare minimum was all we received. The hotel has what appears to be black mold located in the dining hall. The people that work there, except for the lovely man who checked us in at 4am, were incredibly rude to us. When we went to breakfast the lady working told us someone had come down and used one of our breakfasts. We were confused because there were only two of us in the room and we looked to be the only foreigners who were at the hotel at the time! My friend asked if it was a foreigner and they responded no. After much arguing they let us both through. We arrived 30 minutes to closing for breakfast so I definitely take blame for there being very little food selections left. When we went to check out after standing in line for 5 minutes, a woman decided she was too good to wait in line and attempted to cut. The clerk who was in mid conversation with me stopped, turned and helped her instead. As if I didn’t pay for a hotel room as well and clearly I don’t deserve quality service because I am a foreigner. I will never return to Huidong let alone this terrible hotel.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager
PIERRE PAUL THIERRY
Superior Sea-View Double Bed Duplex Room
Stayed in Sep 2022
Couples
29 review
3.5/5
Posted on Sep 14, 2022
Very good and helpful staff. The environment of the hotel was too dusty. Botched up amenities in rooms, just ok. Incomprehensible on/off switch system in rooms.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager.
Andres Martinez
Elegant Lake-view Twin Room
Stayed in Jul 2022
Family
16 review
4.2/5
Very Good
Posted on Jul 24, 2022
Nice hotel, very new look and the room was modern and clean. Breakfast was also good even though they have only Chinese dishes. Has a nice swimming pool in front of the beach. The only issue is that the location is at the end of the only street in the beach so if you go on a weekend in summer be prepared for very heavy traffic.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager
ShenzhenFoodie
Superior Sea-View Double Bed Duplex Room
Stayed in Jun 2022
Couples
54 review
3.7/5
Posted on Jul 5, 2022
On the first day we arrived, we got a room that couldn't be locked and smelled like fish. The hotel changed our room to the 12th floor. The breakfast is standard local food. Not too many selections. There are McDonald's and other small restaurants nearby.
However, we had a bad experience with the cleaners. On the second day, We put the “do not disturb” sign because we don't want the cleaner to come that day. But they cleaned it anyway.
On the third day, I was sitting on the balcony, and my husband was in the toilet. Two cleaners came without knocking on the door or ringing the bell. I asked them to leave but they kept checking on things that needed to be cleaned. My husband was furious. The same day, we left the hotel.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned, which will cause inconvenience to you. We hope to understand that we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager .
Michelsss
Superior Sea-View Double Bed Duplex Room
Stayed in Mar 2022
Travel with friends
21 review
4.5/5
Great
Posted on Mar 29, 2022
Very clean nice room with beautiful view, breakfast is normal but small choice. Good place for this money
Michael
Superior Sea-View Double Bed Duplex Room
Stayed in Nov 2021
Couples
14 review
3.5/5
Posted on Nov 20, 2021
The hotel is beautiful. My partner asked for a woman's product and the girl at the front desk was extremely rude and offered no help.
Response from Property: Dear guests, thank you for staying at Ramada Double Moon Bay Huizhou.Your satisfaction and affirmation is our unremitting power forward.With your encouragement and affirmation, we will be more committed to providing warm and intimate service for guests.We look forward to welcoming you again in the near future and wish you a happy life!Front Office manager Peng Zhi
Mengxiangzhangjianzoutianya
Elegant Room - Sea-View (Double Bed)
Stayed in Aug 2024
Family
1 review
3.0/5
Posted on Aug 25, 2024
A double bed room for more than 600 a night is not expensive, but the cost performance is not very high. 1. Hotel location: more than 600 rooms are not facing the sea view, and more than 600 rooms are below the 5th floor. Check-in is only available at 15:00 and check-out must be before 12:00. The hotel is easy to find and has a parking lot. Parking is free. The beach and swimming pool are opposite. It is very convenient to walk there. This is the only comfort I feel. 2. Hotel service: There is not much contact. Check-in is nothing special and it is quite polite. It is just that the aunt opened the door and came in to clean the room at 11:30 the next day when we were still in the room. It felt a bit presumptuous. She didn't knock on the door. 3. Accommodation environment: I am not satisfied with this. The toilet smells bad when you enter the room. The air conditioning vent is leaking all the time, and the floor is wet, which makes it easy to slip. There are three sockets in the room, one of which is plugged in to the mosquito repellent, and the other is broken. Two people have to take turns to charge, which is a bit annoying. The king-size bed room is made of two 1.2-meter beds put together, and there is a gap in the middle, which is not very comfortable to sleep. The water in the shower area is often wet due to water inspection. Finally, many people set off fireworks on the beach, and they are also set off at three or four in the morning. The sound is quite loud, which is a bit noisy when sleeping at night. The overall experience is average, because I have only stayed in this one, and the others may be similar. I just objectively talk about my feelings for your reference.
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wallyzheng
Elegant Lake-view Twin Room
Stayed in Aug 2024
Family
4 review
1.0/5
Posted on Aug 16, 2024
The worst Ramada I've ever stayed in. I really don't understand how Wyndham manages this hotel. It's really unsightly to hang underwear on the railings in the hotel, and the room hygiene is really poor. Especially the bathroom is extremely smelly and can't be flushed with water. The quality of the buffet dinner and breakfast dishes is worrying, especially not fresh. I swear I will email the US headquarters to complain.
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Yuanmeimei99
Deluxe Sea-view Twin Room
Stayed in Aug 2024
Family
3 review
3.2/5
Posted on Aug 5, 2024
My personal experience is very average, and the service is also average. To be honest, the room is quite damp, and the floor is also wet. The hotel has few supporting facilities. It is close to the sea. You can watch fireworks at night. Because there are entertainment projects downstairs, karaoke is played every night until the early morning.